Recall 14V392000 scope

Affected units
20,347
Vehicles identified
3
Makes involved
3
Model years
2

Recall 14V392000

SUSPENSION:REAR:SHOCK ABSORBER • reported Jul 2, 2014 • • 20,347 units affected

Remedy pending

View official record on NHTSA.gov · federal source of truth

Campaign
14V392000
Component
SUSPENSION:REAR:SHOCK ABSORBER
Makes
CHRYSLER, JEEP, RAM
Model Years
2014–2015
Affected Units
20,347
Country
US
Data As Of
Apr 5, 2026

What this recall is about, in plain English

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Damage to the tire or reduced braking increases the risk of a vehicle crash. Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge.

Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.

Should you be worried?

This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.

How serious is this recall vs others?

Each card compares this campaign against an NHTSA-derived peer baseline. Cards omit themselves when the denominator is too thin to be useful.

Affected Scale
26th percentile in scale
20,347 vehicles — among 38 recalls covering 2014–2015 CHRYSLER/JEEP 1500/200.
Component Frequency
Suspension cited in 3.3% of recent recalls
99 of 3,011 NHTSA recalls in the last 36 months named a Suspension-class component.
Manufacturer Density
No other recent recalls
this manufacturer has issued 0 distinct recall campaigns in the last 24 months across all of its product lines.

Risk Summary (Consequence)

Damage to the tire or reduced braking increases the risk of a vehicle crash.

Defect Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Remedy

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Key Dates

Report Date
Jul 2, 2014
Owner Notification
Unknown
Remedy Available
Unknown

Affected Vehicles

3 vehicles under this recall

Official Sources & Documents

Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex

Documents hosted on nhtsa.gov. Links open in a new tab.

Recalls Affecting the Same Makes

Campaigns touching CHRYSLER, JEEP, RAM from other manufacturers (last 3 years)

Campaign Component Units
26V421000 EXTERIOR LIGHTING 12,592
26V413000 POWER TRAIN 7
26V414000 ELECTRONIC STABILITY CONTROL (ESC) 11,980
26V363000 STEERING 1,076,999
26V362000 ELECTRICAL SYSTEM 17,277
26V357000 SEAT BELTS 15
26V358000 AIR BAGS 141
26V326000 BACK OVER PREVENTION 59
26V328000 AIR BAGS 419,035
26V327000 BACK OVER PREVENTION 16

Related NHTSA Investigations

Investigations opened by ODI covering the same manufacturer or makes (CHRYSLER, JEEP, RAM) in the last 3 years

Investigation Component
PE26002 STEERING:RACK AND PINION:RACK
RQ25005 SUSPENSION:REAR:SPRINGS:COIL SPRINGS
PE25014 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PE25009 STEERING:ELECTRIC POWER ASSIST SYSTEM
RQ25003 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
PE24024 STEERING:HYDRAULIC POWER ASSIST:PUMP
PE24018 HYBRID PROPULSION SYSTEM: INVERTER
RQ24012 ENGINE
PE24009 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
RQ24004 ELECTRICAL SYSTEM:WIRING

Related NHTSA Complaints

Consumer complaints for the same make, model, and year within two years of the recall report date

Of 3,653 related complaints, the most reported components are Power Train (1,170), Engine (485), Electrical System (472).

Complaint Component
1552381 POWER TRAIN
1473726 AIR BAGS
1396146 ENGINE
1338155 POWER TRAIN
1336743 VEHICLE SPEED CONTROL
1333703 POWER TRAIN
1332786 ELECTRONIC STABILITY CONTROL (ESC)
1325620 ELECTRICAL SYSTEM
1325621 POWER TRAIN
1323962 POWER TRAIN
1318414 SERVICE BRAKES
1318415 ENGINE
1300574 POWER TRAIN
1298623 VEHICLE SPEED CONTROL
1298624 UNKNOWN OR OTHER
1295371 AIR BAGS
1295372 SEATS
1294368 ELECTRICAL SYSTEM
1294369 ENGINE
1294367 AIR BAGS
1293777 POWER TRAIN
1294109 STEERING
1294053 POWER TRAIN
1294505 POWER TRAIN
1294428 TIRES:SIDEWALL

Consumer Complaints Referencing This Campaign

NHTSA complaints whose narratives mention 14V392000

Complaint Component
1601981 SUSPENSION
1526698 ENGINE
1526697 VEHICLE SPEED CONTROL
1526696 ELECTRICAL SYSTEM
1526695 SUSPENSION
1206697 SUSPENSION
1177446 SUSPENSION
1195016 POWER TRAIN
1168375 SUSPENSION
1171178 SUSPENSION

How to Act on This Recall

How to verify your vehicle is affected

  1. Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
  2. Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 14V392000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
  3. Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
  4. Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.

Frequently asked questions about recall 14V392000

What does this recall mean for me as a vehicle owner?
Recall 14V392000 means the manufacturer has identified a defect or noncompliance that may affect your vehicle. Repair work is performed at no cost to you under 49 U.S.C. § 30120. You don't have to do anything until you receive an owner notification letter, but you can act sooner if you want — bring this campaign number to your dealer.
Is this recall under remedy yet?
Not yet — as of the last NHTSA refresh on this page, no remedy date is on file. Affected owners should monitor their mail for the manufacturer's notification letter and contact a dealer in the meantime.
How do I find out if my specific VIN is affected?
Run your VIN through our VIN check tool to see all open recalls tied to your specific vehicle, including this one. NHTSA also offers an official lookup at nhtsa.gov/recalls. Both pull from the same federal source.
Who pays for the recall remedy?
The manufacturer pays. Federal law requires the manufacturer to repair, replace, or refund the affected vehicle or component at no cost to the owner — including parts, labor, and reasonable diagnostic time. If a dealer tries to charge you for a recall remedy, contact the manufacturer's customer line first, then NHTSA at 1-888-327-4236.
What if I've already had repair work done that addresses this issue?
Save the receipt. Federal law requires the manufacturer to reimburse you for pre-recall repairs that addressed the same defect, subject to the reimbursement window the manufacturer publishes in its notification letter (typically the first refund period covers repairs going back to the earliest awareness date). Submit the receipt directly to the manufacturer with your VIN and the campaign number.
How do I check the recall status by VIN?
Use our VIN lookup tool — it returns every open recall, including completion status when the manufacturer reports it. The result also links back to each campaign's detail page.
What if this recall isn't fixed and I sell the vehicle?
You're not legally required to complete a recall before selling a used vehicle, but most state titling agencies and many dealers will run a VIN check during the sale. Disclose the open recall to the buyer in writing — undisclosed safety recalls are a common basis for post-sale fraud claims.
Where can I see all recalls for CHRYSLER 1500 2014?
Browse all CHRYSLER recalls on this site, or visit the manufacturer's page to filter by year and component.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.