Complaint 1294053
2014 JEEP CHEROKEE • POWER TRAIN • incident Jun 29, 2016
- Complaint ID
- 1294053
- Make
- JEEP
- Model
- CHEROKEE
- Model Year
- 2014
- Component
- POWER TRAIN
- Incident Date
- Jun 29, 2016
- Date Received
- Jun 29, 2016
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
WHEN THE VEHICLE IS IN DRIVE, IT WILL GO INTO NEUTRAL SAFETY MODE. THIS WILL NOT ALLOW THE VEHICLE TO MOVE. IT HAS DONE THIS ON 4 SEPARATE OCCASIONS. EACH TIME STRANDING THE VEHICLE IN THE MIDDLE OF THE ROAD AND ON 3 OF THE OCCASIONS THE POLICE HAVE BEEN CALLED TO ENSURE SAFETY. IT HAS TO BE TOWED BACK TO THE DEALER AND THE FIRST AND THIRD TIME WE HAVE BEEN TOLD THE VALVE BODY NEEDED REPLACED. THE FIRST TIME WAS IN JAN OF 2016 AND IT WENT UNTIL MAY BEFORE THE 2ND TIME OCCURRED. WE NOW HAVE HAD THE VEHICLE IN THE GARAGE FOR ALL BESIDES 2 WEEKS UNTIL IT HAS DONE IT FOR THE 4TH TIME. THE THIRD TIME WE HAD IT FOR 3 HOURS. WE WERE TOLD CHRYSLER WOULD NOTT REPLACE THE TRANSMISSION ON THE LAST VISIT. THERE HAVE BEEN MANY REPORTS OF TRANSMISSION PROBLEMS REPORTED TO CHRYSLER AND THAT THEY ARE AVOIDING A SERIOUS SAFETY ISSUE WITH THESE VEHICLES. WHEN THESE VEHICLES GO INTO NEATRAL SAFETY MODE. IT LEAVE THE OPERATOR WITHOUT A MEANS TO MOVE OUT OF TRAFFIC.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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