Recall 20V331000
NHTSA safety recall campaign 20V331000. Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 2,147,323 units potentially affected.
Risk Summary (Consequence)
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Defect Summary
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Key Dates
Affected Vehicles
Other FORD MOTOR COMPANY Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent FORD MOTOR COMPANY Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V165000 | Mar 18, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 254,640 |
| 26V157000 | Mar 17, 2026 | VISIBILITY | FORD | 323 |
| 26V155000 | Mar 17, 2026 | EXTERIOR LIGHTING | FORD | 2,422 |
| 26V159000 | Mar 17, 2026 | SEAT BELTS | FORD, LINCOLN | 561 |
| 26V158000 | Mar 17, 2026 | FUEL SYSTEM, DIESEL | FORD | 7,105 |
| 26V119000 | Mar 3, 2026 | POWER TRAIN | FORD | 11,431 |
| 26V118000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD | 316 |
| 26V117000 | Mar 3, 2026 | VISIBILITY | FORD, LINCOLN | 604,533 |
| 26V123000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 889,950 |
| 26V122000 | Mar 3, 2026 | ENGINE AND ENGINE COOLING | FORD, LINCOLN | 47,804 |
Recalls Affecting the Same Makes
Campaigns touching FORD, LINCOLN from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 25V876000 | Dec 17, 2025 | ROLLX VANS | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 |
| 23V499000 | Jul 19, 2023 | QUALITY VANS | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 10 |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 20V331000
Referencing Complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2180798 | Feb 26, 2026 | 2015 FORD ESCAPE | LATCHES/LOCKS/LINKAGES | The contact owned a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Loc… |
| 2164506 | Nov 8, 2025 | 2014 FORD FOCUS | FUEL SYSTEM, GASOLINE | The contact owns a 2014 Ford Focus. Upon investigation, the contact found notifications of NHTSA Campaign Numbers: 18V73… |
| 2147380 | Oct 28, 2025 | 2014 FORD TRANSIT CONNECT | LATCHES/LOCKS/LINKAGES | The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dea… |
| 2152940 | Oct 15, 2025 | 2013 FORD FOCUS | LATCHES/LOCKS/LINKAGES | The contact owns a 2013 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks… |
| 2139686 | Oct 14, 2025 | 2015 FORD TRANSIT CONNECT | LATCHES/LOCKS/LINKAGES | The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (L… |
| 2139687 | Oct 14, 2025 | 2015 FORD TRANSIT CONNECT | BACK OVER PREVENTION | The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (L… |
| 2137484 | Oct 8, 2025 | 2015 FORD MUSTANG | LATCHES/LOCKS/LINKAGES | The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN … |
| 2097286 | Jun 2, 2025 | 2014 FORD ESCAPE | LATCHES/LOCKS/LINKAGES | The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passe… |
| 2150868 | May 19, 2025 | 2012 FORD FOCUS | POWER TRAIN | The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The … |
| 2150869 | May 19, 2025 | 2012 FORD FOCUS | LATCHES/LOCKS/LINKAGES | The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The … |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.