Complaint 2137483
2015 FORD MUSTANG • LATCHES/LOCKS/LINKAGES • incident Oct 8, 2025
- Complaint ID
- 2137483
- Make
- FORD
- Model
- MUSTANG
- Model Year
- 2015
- Component
- LATCHES/LOCKS/LINKAGES
- Incident Date
- Oct 8, 2025
- Date Received
- Oct 8, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES
Owner Narrative
The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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