Complaint 2199543

Complaint Summary

ENGINE

Owner Narrative

TIMELINE: 3/2/26: Check engine light and remote start error appeared; no immediate symptoms, planned to have it inspected later. 3/3/26: Truck failed to start after work, leaving me stranded. 3/4/26: Checked for obvious issues (battery, fuses); none found. 3/5/26: Diagnosed and replaced a failed starter; truck started and drove normally. 3/6/26: Vehicle operated normally all day with multiple successful starts. 3/7/26: Truck would not start again. 3/23/26: Vehicle towed to local RAM dealership for inspection. 3/30/26: Dealership determined engine is completely seized and requires replacement. My complaint is that the engine seized abruptly with no warning signs of impending failure. This posed a serious safety risk, as it could have occurred on the highway and caused an accident, injury, or death. The vehicle has approximately 106,000 miles, and all oil changes were performed properly and on schedule. The dealership has refused to inspect the engine to determine the cause unless I pay for their services, and RAM corporate has stated they have no one available to evaluate the issue. This may be due to a defective part that could endanger others and should be investigated to help prevent future incidents. Also during the process of calling RAM corporate, they informed me I had a opem recall for a power train control module, which I had never received any notice of.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.