Complaint 2065383

Complaint Summary

ENGINE

Owner Narrative

I was driving and began hearing knocking sounds from under the hood. The car began dragging, so I was afraid to go at any speed over 25 or 30. I was almost home and it was night, so I resolved to go to the mechanic by my house the next morning. When I set out to go to the repair shop, the car was knocking louder, and I did not go more than a mile before the car stalled at a stoplight. It shuddered and then cut off. I tried to restart it, but it kept coming on and going off right after. I was in the turning lane, and had on my hazard lights, but several motorists still came up close behind me and honked their horns for me to move. This happened about a dozen times before the tow truck arrived. One man came up beside me, yelling and making gestures (I kept my window up and ignored him). I called AAA and was towed about a mile to the shop. The shop owner checked the oil to see if I had run out of oil - I had not. He then said to have it towed to Nissan because it was under warranty and the “engine is done.” He said that due to the sounds he heard coming from the engine. Days later (it was Saturday, and Nissan was not open Saturday or Sunday) I had it towed to Nissan and they have yet to diagnose the problem, after several days.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.