GBA GROUP LLC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — GBA GROUP LLC (USDOT 3643296) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $750,000 — SENTRY SELECT INSURANCE COMPANY · 91X • BOC-3 process agent on file — 1 HOUR PROCESS AGENTS LLC Source: https://truckcodex.com/usdot/3643296/ As of: Jul 19, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
B
confidence 80% · 4/5 signals
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 4% vs peer median 0% (worse). Vehicle OOS 40% vs peer median 9.5% (worse). n=89176 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceSENTRY SELECT INSURANCE COMPANYPolicy effective Dec 10, 2025
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Process Agent1 HOUR PROCESS AGENTS LLCBOC-3 on file
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Operating AuthorityMC1252848ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 0 | 10 | 0 |
| Trailers | 0 | 1 | 3 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 2 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 1 | 1 | 0 | 2 |
| Crash reports | 1 | 1 | 0 | 2 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 33 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 30 | 30 | 0 |
| OOS inspections | 1 | 5 | 0 |
| OOS percentage | 3.33% | 16.67% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
GBA GROUP LLC is a motor carrier based in BURR RIDGE, IL, registered with the FMCSA under USDOT 3643296. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 10 power units and 10 drivers, with 33 roadside inspections on file and a peak out-of-service rate of 40.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
GBA GROUP LLC is a small fleet, operating 10 power units and 10 drivers, based in Burr Ridge, IL. Across 28 roadside inspections in the last 24 months, the fleet recorded a 17.9% out-of-service rate, with 2 reportable crashes. Operating authority is active for common.
28 roadside inspections over the last 24 months, up 833% versus the prior 24 months, concentrated in AL (3) and IA (2), with Level 3 inspections the most common.
17.9% out-of-service rate; led by Vehicle Maintenance (74.0% of violations); top code 393.75A3-TAOLTIS (Tires - All others leaking in tread area and inflation less than 50% of the maximum inflation pressure on tire equipped with ATIS) cited 5 times, 5 of them OOS.
The fleet comprises 10 power units (small fleet) and 10 drivers; Peterbilt, Utility, and Freightliner are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 89,176 ACTIVE carriers operating 5–15 power units (±50% of this carrier's 10 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Alabama (AL) | 3 | 1 | 33.3% | Aug 19, 2025 |
| Missouri (MO) | 2 | 1 | 50.0% | Nov 18, 2025 |
| Georgia (GA) | 2 | 0 | 0.0% | Sep 22, 2025 |
| Iowa (IA) | 2 | 1 | 50.0% | Oct 6, 2025 |
| Idaho (ID) | 2 | 0 | 0.0% | Mar 20, 2026 |
| Louisiana (LA) | 2 | 0 | 0.0% | Mar 26, 2026 |
| Nebraska (NE) | 2 | 0 | 0.0% | Nov 16, 2025 |
| Ohio (OH) | 2 | 0 | 0.0% | Jul 9, 2026 |
| Tennessee (TN) | 2 | 0 | 0.0% | Mar 26, 2025 |
| Maine (ME) | 1 | 0 | 0.0% | Jul 14, 2025 |
| Arizona (AZ) | 1 | 0 | 0.0% | Aug 20, 2025 |
| Mississippi (MS) | 1 | 0 | 0.0% | Aug 5, 2025 |
| US (US) | 1 | 1 | 100.0% | Jan 14, 2026 |
| Colorado (CO) | 1 | 0 | 0.0% | Feb 14, 2026 |
| Wisconsin (WI) | 1 | 0 | 0.0% | Mar 17, 2026 |
| Oklahoma (OK) | 1 | 0 | 0.0% | Feb 4, 2025 |
| Pennsylvania (PA) | 1 | 0 | 0.0% | Feb 6, 2026 |
| Kansas (KS) | 1 | 1 | 100.0% | Apr 18, 2026 |
| Kentucky (KY) | 1 | 1 | 100.0% | Dec 11, 2024 |
| West Virginia (WV) | 1 | 0 | 0.0% | Dec 9, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Peterbilt | 18 | |
| Freightliner | 9 | |
| Utility | 8 | |
| Transcraft | 5 | |
| International | 3 | |
| CIMC | 2 | |
| Great Dane | 2 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 1 | — | 0.12 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 7 | — | 4.75 | 5 | — | Jul 13, 2026 |
| Vehicle Maintenance | 9 | — | 10.15 | 10 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (33 rows) View all 33 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88384188 | Jul 9, 2026 | OH | 1 | — |
FREIGHTLINER TRUCK TRACTOR
|
2 | 393.55D2-B, 393.45D-B | No |
| 87619869 | Apr 18, 2026 | KS | 2 | OLATHE KS |
PETERBILT TRUCK TRACTOR
|
1 | 9A-LSLIWR | Yes |
| 87406324 | Mar 26, 2026 | LA | 1 | BATON ROUGE LA |
FREIGHTLINER TRUCK TRACTOR
|
2 | 393.47E, 393.53B-B | No |
| 87369579 | Mar 20, 2026 | ID | 3 | HAMER ID |
INTERNATIONAL TRUCK TRACTOR
|
1 | 392.2-SLLTL | No |
| 87338982 | Mar 17, 2026 | WI | 3 | PLEASANT PRAIRIE WI |
VOLVO TRUCK TRUCK TRACTOR
|
1 | 392.2-SLLTCD | No |
| 87053747 | Feb 14, 2026 | CO | 3 | TRINIDAD CO |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86988479 | Feb 6, 2026 | PA | 2 | PA |
PETERBILT TRUCK TRACTOR
|
50 | 393.75A3-TAOLTIS, 393.205A-WRLR, 393.207F-SASMD | No |
| 86814906 | Jan 14, 2026 | US | 1 | SIDNEY ME |
PETERBILT TRUCK TRACTOR
|
7 | 393.9A-LTSI, 393.9A-LSLIWR, 393.45B2-B-AIR | Yes |
| 86550550 | Dec 9, 2025 | WV | 3 | MOUNT HOPE WV |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLS2 | No |
| 86358483 | Nov 18, 2025 | MO | 1 | EAGLEVILLE MO |
PETERBILT TRUCK TRACTOR
|
2 | 396.3A1-BNMH, 393.9A-LSLIWR | Yes |
| 86339967 | Nov 16, 2025 | NE | 3 | — |
PETERBILT TRUCK TRACTOR
|
1 | 392.2-SLL | No |
| 85981114 | Oct 6, 2025 | IA | 3 | WB HWY 18 MASON CITY |
PETERBILT TRUCK TRACTOR
|
2 | 392.2RG, 392.2 | No |
| 85885751 | Sep 24, 2025 | OH | 3 | — |
PETERBILT TRUCK TRACTOR
|
2 | 392.2-SLLTL, 392.2-SLLS2 | No |
| 85901558 | Sep 22, 2025 | GA | 3 | TEMPLE GA |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 85560829 | Aug 20, 2025 | AZ | 2 | CASA GRANDE AZ |
PETERBILT TRUCK TRACTOR
|
5 | 393.11B-CSRIGRR, 393.11A1-LLPL, 393.55E-B | No |
| 85536797 | Aug 19, 2025 | AL | 2 | HEFLIN AL |
FREIGHTLINER TRUCK TRACTOR
|
4 | 393.45B2-BHTD, 393.75A3-TAOL, 393.60D | Yes |
| 85428694 | Aug 7, 2025 | AL | 2 | IRVINGTON AL |
Peterbilt TRUCK TRACTOR
|
2 | 396.3A1-OAL, 392.2-SLLIFTA | No |
| 85409260 | Aug 5, 2025 | MS | 2 | CORINTH SCALE US 45 NORTH |
PETERBILT TRUCK TRACTOR
|
1 | 392.2-SLLTCD | No |
| 85336932 | Jul 28, 2025 | LA | 3 | HAMMOND LA |
PETERBILT TRUCK TRACTOR
|
2 | 392.22A-D, 392.22B-DFPWD | No |
| 85296137 | Jul 22, 2025 | NE | 3 | HEBRON 81 SCALE |
FREIGHTLINER TRUCK TRACTOR
|
4 | 392.2-SLLIRP, 392.2-SLLTL, 392.2-INAT | No |
| 85269356 | Jul 20, 2025 | AL | 3 | HOOVER AL |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 85205551 | Jul 14, 2025 | ME | 2 | me-pittsfield---scales-nb |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 84973406 | Jun 16, 2025 | ID | 3 | MCCAMMON ID |
PETERBILT TRUCK TRACTOR
|
4 | 392.2-SLLSR, 392.2-SLLS1, 392.2-SLLSIV | No |
| 84870455 | May 29, 2025 | GA | 3 | ARGYLE GA |
PETERBILT TRUCK TRACTOR
|
2 | 392.2-SLLTCD, 396.17C-PI | No |
| 84599140 | May 6, 2025 | MO | 3 | CHARLESTON MO |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
Recent Crashes (2 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| PA601347200X | Feb 4, 2026 | PA | 0 | 0 | Yes | No | Tow |
| ND0001175464 | Dec 9, 2025 | ND | 0 | 0 | Yes | No | Tow |
Authority Records (1 docket)
MC Certificate Documents (1 PDF)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jun 23, 2021 | MC1252848-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (14 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| SENTRY SELECT INSURANCE COMPANY | A0296920001 | 91X | $750,000 | Dec 10, 2025 | On file | ACTIVE |
| SENTRY SELECT INSURANCE COMPANY | A0286559001 | BIPD/Primary | — | Aug 1, 2025 | Dec 10, 2025 | REPLACED |
| CANAL INSURANCE CO. | CT4212753113 | BIPD/Primary | — | May 24, 2024 | Dec 29, 2023 | REPLACED |
| CANAL INSURANCE CO. | CT4212753113 | BIPD/Primary | — | Dec 29, 2023 | Dec 29, 2023 | REPLACED |
| CANAL INSURANCE CO. | CT4212753113 | BIPD/Primary | — | Dec 29, 2023 | May 31, 2024 | CANCELLED |
| CANAL INSURANCE CO. | CT4212753113 | BIPD/Primary | — | Dec 29, 2023 | May 24, 2024 | REPLACED |
| CANAL INSURANCE CO. | CT4212753113 | BIPD/Primary | — | Dec 29, 2023 | Aug 1, 2025 | REPLACED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-938656-01 | BIPD/Primary | — | Jun 16, 2023 | Dec 29, 2023 | REPLACED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-938656-01 | BIPD/Primary | — | Jun 16, 2023 | Jun 16, 2023 | REPLACED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-938656-01 | BIPD/Primary | — | Jun 16, 2023 | Aug 23, 2023 | CANCELLED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-938656-01 | BIPD/Primary | — | Jun 16, 2023 | Jun 16, 2023 | REPLACED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-938656-01 | BIPD/Primary | — | Jun 16, 2023 | Sep 13, 2023 | CANCELLED |
| PROGRESSIVE NORTHERN INSURANCE COMPANY | CA00187764 | BIPD/Primary | — | Jun 16, 2022 | Jun 16, 2023 | REPLACED |
| HIGHLANDER SPECIALTY INSURANCE COMPANY | CC9100138 | BIPD/Primary | — | Jun 16, 2021 | Jun 16, 2022 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Dec 10, 2025insuranceTERM/REPL — SENTRY SELECT INSURANCE COMPANY
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Aug 1, 2025insuranceTERM/REPL — CANAL INSURANCE CO.
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May 31, 2024insuranceTERM/CANCL — CANAL INSURANCE CO.
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May 28, 2024
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May 24, 2024insuranceTERM/REPL — CANAL INSURANCE CO.
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Dec 29, 2023insuranceTERM/REPL — CANAL INSURANCE CO.
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Dec 29, 2023insuranceTERM/REPL — EVERSPAN INDEMNITY INSURANCE COMPANY
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Sep 13, 2023insuranceTERM/CANCL — EVERSPAN INDEMNITY INSURANCE COMPANY
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Aug 23, 2023
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Aug 23, 2023insuranceTERM/CANCL — EVERSPAN INDEMNITY INSURANCE COMPANY
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Jun 16, 2023insuranceTERM/REPL — PROGRESSIVE NORTHERN INSURANCE COMPANY
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Jun 16, 2023insuranceTERM/REPL — EVERSPAN INDEMNITY INSURANCE COMPANY
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Jun 16, 2022insuranceCANCEL — HIGHLANDER SPECIALTY INSURANCE COMPANY
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Jun 14, 2022
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Jun 23, 2021
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| HEFLIN AL | AL | 1 | 1 |
| HOOVER AL | AL | 1 | 0 |
| IRVINGTON AL | AL | 1 | 0 |
| CASA GRANDE AZ | AZ | 1 | 0 |
| TRINIDAD CO | CO | 1 | 0 |
| ARGYLE GA | GA | 1 | 0 |
| TEMPLE GA | GA | 1 | 0 |
| WB HWY 18 MASON CITY | IA | 1 | 0 |
| HAMER ID | ID | 1 | 0 |
| MCCAMMON ID | ID | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 2 | 0 |
| 393.60(d) | Windshield / Windows - Tinting permits less than 70% of light transmittance. | Vehicle Maintenance | 2 | 0 |
| 393.19 | Inoperative/Defective Hazard Warning Lamp | Vehicle Maintenance | 1 | 0 |
| 393.207(a) | Axle positioning parts defective/missing | Vehicle Maintenance | 1 | 1 |
| 395.8(e)(1) | Making, or permitting a driver to make, a false report regarding duty status | Hours of Service | 1 | 0 |
| 395.8(f)(1) | Driver’s record of duty status not current | Hours of Service | 1 | 0 |
| 396.9(d)(2) | Failure to correct defects noted on previous inspection report | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Illinois carriers
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Burr Ridge carriers
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Stations in Illinois
Where this carrier might be inspected
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Docket MC1252848
common · ACTIVE · MC
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SENTRY SELECT INSURANCE COMPANY
91X policy on file
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CANAL INSURANCE CO.
BIPD/Primary policy on file
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EVERSPAN INDEMNITY INSURANCE COMPANY
BIPD/Primary policy on file
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PROGRESSIVE NORTHERN INSURANCE COMPANY
BIPD/Primary policy on file
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HIGHLANDER SPECIALTY INSURANCE COMPANY
BIPD/Primary policy on file
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1 HOUR PROCESS AGENTS LLC
BOC-3 process agent · 15,384 carriers served
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33 inspections
Full roadside inspection history
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2 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
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Insurance-lapse watch
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify GBA GROUP LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about GBA GROUP LLC
Is GBA GROUP LLC an active motor carrier? ▾
What is GBA GROUP LLC's safety rating? ▾
How many inspections has GBA GROUP LLC had? ▾
What is GBA GROUP LLC's out-of-service rate? ▾
Where is GBA GROUP LLC based? ▾
Does GBA GROUP LLC have valid operating authority? ▾
How many trucks and drivers does GBA GROUP LLC operate? ▾
Has GBA GROUP LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.