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Critical regulatory warnings
  • No active BIPD/Primary insurance on file — uninsured for 366 days (since May 16, 2025). A carrier without active primary liability coverage cannot legally operate.

DOUBLE L FARMS LLC

ALBERTVILLE, AL

USDOT 1080583 Active Based in ALBERTVILLE, AL

DOUBLE L FARMS LLC is a motor carrier based in ALBERTVILLE, AL, registered with the FMCSA under USDOT 1080583. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 16 power units and 15 drivers, with 10 roadside inspections on file and a peak out-of-service rate of 50.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Most carriers are unrated until they undergo a compliance review — being unrated is not, by itself, a red flag, but it does mean federal investigators have not formally evaluated the carrier's safety management practices. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier Overview

DOUBLE L FARMS LLC is a mid-sized fleet, operating 16 power units and 15 drivers, based in Albertville, AL. Across 5 roadside inspections in the last 24 months, the fleet recorded a 20.0% out-of-service rate, with 2 reportable crashes. The carrier currently has no active BIPD/Primary coverage on file, and operating authority is active for common.

Power Units
16
Drivers
15
Inspections
10
last 24 months included
OOS Rate (peak)
50.0%
driver or vehicle, whichever higher
Crashes (24m)
2
15 all-time
Authorities
1
1 active

Active filings

Process Agent
PROCESS AGENT SERVICE COMPANY, INC.
BOC-3 on file
Operating Authority
MC MC448699
ACTIVE

Safety Snapshot

Inspection Profile

5 roadside inspections over the last 24 months, up 67% versus the prior 24 months, most heavily in AL (5 stops), with Level 3 inspections the most common.

Violation Profile

20.0% out-of-service rate; led by Vehicle Maintenance (100.0% of violations); top code 393.75A3-TAOL (Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS) cited 3 times, 3 of them OOS.

Fleet Profile

The fleet comprises 16 power units (mid-sized fleet) and 15 drivers; Peterbilt, Unknown, and Trlr are the most-inspected makes.

Compliance

Operating Authority
Common 1 active
Full authority records below ↓
Active Insurance
Currently uninsured
No active BIPD/Primary since May 16, 2025 (366 days).
vs. National Average
Vehicle OOS Rate 50.0% vs 23.4% +26.6 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.14 vs 1.80 -0.66
BOC-3 Process Agent
PROCESS AGENT SERVICE COMPANY, INC.
Serves 123,521 carriers
Location & Contact
2919 AL HWY 75 NORTH
ALBERTVILLE, AL 35951
Phone: 2563021923
Email: [email protected]
Registration
USDOT 1080583
Operation C
MCS-150 mileage 1,005,776 mi

Risk Signals

High OOS rate
Peak OOS rate of 50.0% is well above the 10–15% national average.
Authority revoked
5 revocations on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 58,118 ACTIVE carriers operating 8–24 power units (±50% of this carrier's 16 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 58,118 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
50%
Vehicles placed out-of-service at roadside inspections
Peer median
20%
Median across 58,118 same-size peers
Verdict
Riskier than peers
Delta +30 pts vs peer median (lower is safer)

Authority gaps detected (3)

  • Common (Property) authority was inactive from Dec 29, 2014 to Apr 14, 2015 (106 days)
  • Common (Property) authority was inactive from Mar 12, 2007 to Aug 13, 2007 (154 days)
  • Common (Property) authority was inactive from Aug 20, 2003 to Mar 30, 2005 (588 days)

Historical coverage gaps detected (3)

  • No active BIPD/Primary insurance from Apr 22, 2004 to Sep 1, 2004 (132 days)
  • No active BIPD/Primary insurance from Dec 21, 2014 to Dec 23, 2014 (2 days)
  • No active BIPD/Primary insurance from Apr 20, 2016 to May 16, 2016 (26 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-05 2026-04

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Vehicle Maintenance
8 violations
5 OOS · 62.5%

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Alabama (AL) 7 3 42.9% Apr 29, 2026
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Peterbilt 9
Unknown 2
Freightliner 1
Trailer 1
Viki 1
Viking 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores

SMS data not available

FMCSA's Safety Measurement System has not published per-BASIC scores for this carrier yet. This typically means the carrier doesn't meet minimum exposure thresholds (inspections/power units), or their SMS snapshot hasn't been ingested.

Recent Inspections (10 rows) View all 10 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
87720689 Apr 29, 2026 AL 1 GUNTERSVILLE AL
PETERBILT TRUCK TRACTOR
AL 50AM6UU · 1XPCD49X6MD745843
5 3A1-BOS, 3A1-BALR, 53B-B Yes
87709716 Apr 28, 2026 AL 2 CULLMAN AL
PETERBILT TRUCK TRACTOR
AL 50AM6UB · 1XPCD49X3RD647652
4 207A-STCB, 9A-LSLIWR, 55E-B Yes
86590355 Dec 17, 2025 AL 2 ALBERTVILLE AL
PETERBILT TRUCK TRACTOR
AL 50AM6UB · 1XPCD49X3RD647652
6 393.75A3-TAOL, 393.9A-LSLIWR, 393.9A-LTSI Yes
85150125 Jul 8, 2025 AL 3 FYFFE AL
PETERBILT TRUCK TRACTOR
AL 50AM6UM · 1XPXD49X2LD636070
0 — No
82253990 Jul 30, 2024 AL 3 ROADSIDE
PTRB TRUCK TRACTOR
AL 50AAY34 · 1XPCD49X6MD745843
0 — No
82042099 Jul 4, 2024 AL 2 US278 NEAR US231
PTRB TRUCK TRACTOR
AL 50AAY38 · 1XPFDU9X54N824976
2 393.9(a), 393.95(a) No
81654675 May 20, 2024 AL 3 ROADSIDE
PTRB TRUCK TRACTOR
AL 50AAY3A · 1NPXGGGG70D456682
0 — No
80511849 Jan 2, 2024 AL 2 ROADSIDE-SOUTHGATE
PTRB TRUCK TRACTOR
AL 50AAXYN · 1XP5DR9XXMN306421
1 392.2 No
79952713 Oct 19, 2023 AL 1 ROADSIDE
FRHT TRUCK TRACTOR
AL 58AB122 · 3AKJHLD11MSMR5277
1 396.17(c) No
79681631 Sep 18, 2023 AL 2 ROADSIDE
PTRB TRUCK TRACTOR
AL 50AAXYM · D376077GL00000000
1 393.9(a) Yes
Recent Crashes (15 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
AL0006620132 Feb 26, 2026 AL 0 0 Yes Yes Tow
AL0005627739 Mar 20, 2025 AL 0 0 Yes Yes Tow
AL0003692817 Aug 26, 2023 AL 0 1 Yes Yes Injury
AL0003620460 Feb 23, 2023 AL 0 0 Yes Yes Tow
AL0002722487 Nov 8, 2022 AL 0 1 Yes Yes Injury
AL0002691270 Aug 23, 2022 AL 0 0 Yes Yes Tow
AL0002683889 Aug 8, 2022 AL 0 0 Yes Yes Tow
AL0000731066 Dec 11, 2020 AL 1 1 Yes Yes Fatal
AL0009701939 Aug 28, 2019 AL 0 1 Yes Yes Injury
AL0009698955 Aug 21, 2019 AL 0 2 Yes Yes Injury
AL0007666047 Jun 5, 2017 AL 0 0 Yes Yes Tow
AL0005666837 Jun 23, 2015 AL 0 0 Yes Yes Tow
AL0004645571 May 12, 2014 AL 1 5 Yes Yes Fatal
AL004606175A Jan 21, 2014 AL 0 0 Yes Yes Tow
AL009504979B Mar 27, 2009 AL 0 0 Yes Yes Tow
Authority Records (1 docket)
COMMON
MC448699
Active
—
View full authority record →
MC Certificate Documents (5 PDFs)

Operating-authority certificates and decision notices filed with FMCSA. Each PDF is the original 2-page daily record. Click a row to view or download.

Date Docket Action Authority PDF
May 24, 2016 MC448699-C REI REINSTATEMENT View PDF →
Apr 14, 2015 MC448699-C REI REINSTATEMENT View PDF →
Dec 11, 2008 MC448699-C REI REINSTATEMENT View PDF →
Aug 13, 2007 MC448699-C REI REINSTATEMENT View PDF →
Mar 30, 2005 MC448699-C REI REINSTATEMENT View PDF →
Insurance Coverage Timeline (45 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Effective Cancel Status
TEXAS INSURANCE COMPANY BBRCXLTAL011400_060494_01 BIPD/Primary May 16, 2024 May 16, 2025 REPLACED
NATIONAL CASUALTY COMPANY LFO0005502 BIPD/Primary May 16, 2023 May 16, 2024 CANCELLED
AUTO OWNERS INSURANCE COMPANY 5022397900 BIPD/Primary May 16, 2017 May 25, 2023 CANCELLED
AUTO OWNERS INSURANCE COMPANY 5022397900 BIPD/Primary May 16, 2017 May 16, 2023 REPLACED
PROGRESSIVE SPECIALTY INS. CO. CA 3784400 BIPD/Primary May 16, 2016 May 16, 2017 REPLACED
Coverage gap — 26 days without BIPD/Primary coverage from Apr 20, 2016 to May 16, 2016
PROGRESSIVE SPECIALTY INS. CO. CA 1280932 BIPD/Primary Apr 1, 2015 Dec 23, 2014 REPLACED
PROGRESSIVE SPECIALTY INS. CO. CA 1280932 BIPD/Primary Jan 15, 2015 Dec 23, 2014 REPLACED
PROGRESSIVE SPECIALTY INS. CO. CA 1280932 BIPD/Primary Dec 23, 2014 Jan 15, 2015 REPLACED
PROGRESSIVE SPECIALTY INS. CO. CA 1280932 BIPD/Primary Dec 23, 2014 Apr 20, 2016 CANCELLED
Coverage gap — 2 days without BIPD/Primary coverage from Dec 21, 2014 to Dec 23, 2014
PRAETORIAN INSURANCE COMPANY PICGA0003385 BIPD/Primary Sep 24, 2014 Dec 21, 2014 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0003385 BIPD/Primary Dec 21, 2013 Sep 24, 2014 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0003042 BIPD/Primary Dec 21, 2012 Dec 21, 2013 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Oct 28, 2012 Dec 21, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Oct 1, 2012 Oct 28, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Aug 30, 2012 Oct 28, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Aug 30, 2012 Oct 1, 2012 REPLACED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Jul 3, 2012 Jul 3, 2012 REPLACED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Jul 3, 2012 Aug 30, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Jul 3, 2012 Oct 1, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Jul 3, 2012 Aug 30, 2012 REPLACED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Apr 30, 2012 Jul 3, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Mar 1, 2012 Apr 30, 2012 CANCELLED
PRAETORIAN INSURANCE COMPANY PICGA0002538 BIPD/Primary Dec 21, 2011 Mar 1, 2012 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. May 16, 2025
    insurance
    TERM/REPL — TEXAS INSURANCE COMPANY
  2. May 16, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  3. May 16, 2024
    insurance
    CANCEL — NATIONAL CASUALTY COMPANY
  4. May 25, 2023
    insurance
    TERM/CANCL — AUTO OWNERS INSURANCE COMPANY
  5. May 16, 2023
    insurance
    TERM/REPL — AUTO OWNERS INSURANCE COMPANY
  6. May 15, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  7. May 16, 2017
    insurance
    TERM/REPL — PROGRESSIVE SPECIALTY INS. CO.
  8. May 24, 2016
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  9. Apr 26, 2016
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  10. Apr 26, 2016
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  11. Apr 20, 2016
    insurance
    CANCEL — PROGRESSIVE SPECIALTY INS. CO.
  12. Apr 20, 2016
    insurance gap
    Coverage gap: 26 days without BIPD/Primary insurance (through May 16, 2016)
  13. Jan 15, 2015
    insurance
    TERM/REPL — PROGRESSIVE SPECIALTY INS. CO.
  14. Dec 29, 2014
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  15. Dec 29, 2014
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  16. Dec 29, 2014
    authority gap
    Common (Property) authority inactive: 106 days (through Apr 14, 2015)
  17. Dec 23, 2014
    insurance
    TERM/REPL — PROGRESSIVE SPECIALTY INS. CO.
  18. Dec 21, 2014
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  19. Dec 21, 2014
    insurance gap
    Coverage gap: 2 days without BIPD/Primary insurance (through Dec 23, 2014)
  20. Sep 24, 2014
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  21. Sep 15, 2014
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  22. Dec 24, 2013
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  23. Dec 21, 2013
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  24. Dec 31, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  25. Dec 21, 2012
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  26. Oct 28, 2012
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  27. Oct 28, 2012
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  28. Oct 1, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  29. Oct 1, 2012
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  30. Oct 1, 2012
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  31. Aug 30, 2012
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  32. Aug 30, 2012
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  33. Aug 28, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  34. Jul 3, 2012
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  35. Jul 3, 2012
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  36. Apr 30, 2012
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  37. Mar 1, 2012
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  38. Jan 15, 2012
    insurance
    TERM/CANCL — STAR INSURANCE COMPANY
  39. Dec 29, 2011
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  40. Dec 21, 2011
    insurance
    TERM/REPL — STAR INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
ROADSIDE AL 4 1
ALBERTVILLE AL AL 1 1
CULLMAN AL AL 1 1
FYFFE AL AL 1 0
GUNTERSVILLE AL AL 1 1
ROADSIDE-SOUTHGATE AL 1 0
US278 NEAR US231 AL 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
393.9(a) Inoperable required lamps Vehicle Maintenance 2 1
392.2 Operating a CMV while ill or fatigued Unsafe Driving 1 0
393.95(a) Emergency equipment - fire extinguisher missing/defective Vehicle Maintenance 1 0
396.17(c) No proof of periodic inspection Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
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Process Agent (BOC-3)
Carrier Records
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How to verify DOUBLE L FARMS LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about DOUBLE L FARMS LLC

Is DOUBLE L FARMS LLC an active motor carrier? ▾
Yes. DOUBLE L FARMS LLC is registered with the FMCSA under USDOT 1080583 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is DOUBLE L FARMS LLC's safety rating? ▾
DOUBLE L FARMS LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has DOUBLE L FARMS LLC had? ▾
10 roadside inspections are on file for DOUBLE L FARMS LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is DOUBLE L FARMS LLC's out-of-service rate? ▾
DOUBLE L FARMS LLC's peak out-of-service rate is 50.0% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is DOUBLE L FARMS LLC based? ▾
DOUBLE L FARMS LLC reports its physical address to the FMCSA as 2919 AL HWY 75 NORTH, ALBERTVILLE, Alabama 35951. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does DOUBLE L FARMS LLC have valid operating authority? ▾
Yes. DOUBLE L FARMS LLC holds 1 active FMCSA operating authority (MC448699). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does DOUBLE L FARMS LLC operate? ▾
DOUBLE L FARMS LLC self-reports 16 power units and 15 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has DOUBLE L FARMS LLC had any crashes? ▾
15 FMCSA-reportable crashes are on file for DOUBLE L FARMS LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.