Complaint 829896

Complaint Summary

SUSPENSION:FRONT

Owner Narrative

I HAVE A 2007 F-350 HARLEY DAVIDSON CC AT HIGHWAY SPEEDS MOSTLY IN CORNERS BUT ALSO ON STRAIGHTAWAY, THE TRUCK STARTS SHAKE VIOLENTLY, ALMOST UNCONTROLLABLE. TO GET THIS TO STOP, I HAVE TO SLOW WAY DOWN AND ALMOST STOP. THIS PROBLEM HAS BEEN REPORTED TO THE DEALER, WHERE THEY REPLACED SOME OF THE FRONT STEERING COMPONENTS. I WAS TOLD THAT THE PROBLEM WAS FIXED, BUT ABOUT 100 MILES DOWN THE ROAD, THE SHAKING STARTED AGAIN. I SUBSEQUENTLY CALLED THE DEALER, WHO INFORMED ME THAT THERE WAS NOTHING ELSE THAT THEY COULD DO, AS THE TRUCK IS NOW OUT OF WARRANTY. THIS PROBLEM WAS REPORTED, AND SUPPOSEDLY FIXED PRIOR TO THE WARRANTY RUNNING OUT. I HAVE SPOKEN TO OTHER PEOPLE WITH SIMILAR ISSUES WITH THEIR TRUCKS. THE SEVERITY OF THE SHAKING IN THE STEERING WHEEL MAKES IT ALMOST IMPOSSIBLE TO CONTROL SAFELY. I FEEL VERY UNSAFE DRIVING THIS VEHICLE, AND WOULD LIKE FOR SOMEONE AT FORD TO LET ME KNOW WHAT I CAN DO TO FIX THIS PROBLEM. I DON'T AGREE THAT FORD WILL DO NOTHING ABOUT THIS PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY COMPLAINTS OF THE SAME NATURE, HOWEVER I JUST WANT MY TRUCK FIXED. WHETHER OR NOT I HAVE TO PAY FOR IT, I JUST WANT SOMEONE TO TELL ME HOW TO FIX THIS PROBLEM. THERE HAVE BEEN NO MODIFICATIONS, AND THE TIRES ON MY TRUCK HAVE BEEN SUPPLIED BY THE DEALER. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.