Complaint 2192688

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this time, flames were observed originating from the engine compartment. The operator was able to safely pull the vehicle over, exit, and contact emergency services. The vehicle subsequently became fully engulfed in flames and was completely destroyed. No injuries were reported. A preliminary fire investigation determined the area of origin to be the passenger side of the engine compartment, with evidence of possible electrical involvement. The specific failed component has not yet been identified. This incident created a significant safety hazard due to the sudden loss of vehicle control systems combined with an active vehicle fire during operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.