Complaint 2173172
2023 RAM 3500 • ENGINE AND ENGINE COOLING • incident Oct 23, 2025
- Complaint ID
- 2173172
- Make
- RAM
- Model
- 3500
- Model Year
- 2023
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Oct 23, 2025
- Date Received
- Feb 4, 2026
- Data As Of
- Apr 27, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no fix available and suggested that the vehicle was no longer driven or parked too near the residence. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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