Complaint 2122759
2021 FORD F-350 • FUEL SYSTEM, DIESEL • incident Mar 3, 2023
- Complaint ID
- 2122759
- Make
- FORD
- Model
- F-350
- Model Year
- 2021
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Mar 3, 2023
- Date Received
- Aug 21, 2025
- Data As Of
- Apr 27, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owned a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate as needed. The contact was able to reach to drive to the residence, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure high-pressure fuel pump (HPFP). The vehicle was repaired. After investigating the failure, the contact attributed it to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact had since sold the vehicle. The failure mileage was 280,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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