Complaint 2107562
2012 FORD F-250 • ENGINE AND ENGINE COOLING • incident Jul 7, 2018
- Complaint ID
- 2107562
- Make
- FORD
- Model
- F-250
- Model Year
- 2012
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jul 7, 2018
- Date Received
- Jul 7, 2025
- Data As Of
- Apr 27, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2012 Ford F-250. The contact stated that the vehicle was previously taken to an unknown dealer, where it was diagnosed with engine seizure due to coolant intrusion in the engine. The contact stated that while the dealer was in the process of replacing the engine, the dealer informed the contact that the transmission also needed to be replaced. The dealer replaced the engine and the transmission. The contact stated that while driving at various speeds, the vehicle was bucking and jerking. The gear shift indicator light displayed that the transmission was slipping from drive(D) to neutral(N) and reverse(R). The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,500.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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