Complaint 2083518
2021 FORD F-350 • BACK OVER PREVENTION • incident Jan 16, 2025
- Complaint ID
- 2083518
- Make
- FORD
- Model
- F-350
- Model Year
- 2021
- Component
- BACK OVER PREVENTION
- Incident Date
- Jan 16, 2025
- Date Received
- Apr 16, 2025
- Data As Of
- Apr 27, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera failed to function as intended. In addition, an error message indicated that the camera was unavailable and to contact the dealer. The contact stated that the back over prevention camera screen would display a black screen or a black screen with lines. The vehicle was taken to the dealer where it was diagnosed with a failed wiring harness. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 130,312.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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