Complaint 2082000
2021 FORD F-350 • FUEL SYSTEM, DIESEL • incident Mar 30, 2025
- Complaint ID
- 2082000
- Make
- FORD
- Model
- F-350
- Model Year
- 2021
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Mar 30, 2025
- Date Received
- Apr 10, 2025
- Data As Of
- Apr 27, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated while driving 30 MPH, the vehicle hesitated and stalled. The contact stated that an unknown warning light was illuminated. The vehicle was not able to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and sent shards throughout the fuel system, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 106,000. VIN tool confirms parts not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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