Complaint 2079371

Complaint Summary

AIR BAGS

Owner Narrative

The contact owns a 2005 Ford F-350. The contact stated while driving approximately 60-65 MPH and coming up to a bridge, the contact stated that the roadway was a bit wet from ice and rain, and the contact stated that the vehicle ahead entered the bridge and started skidding, so the contact let up off the accelerator pedal; however, when the vehicle entered the bridge, the vehicle started sliding and the contact lost control of the vehicle and crashed head-on into the concrete barrier surrounding the bridge and broke the two picking eyes that was welded unto the front sub frame of the vehicle. The contact stated that the front bumper was severely damaged, and he was concerned that that the air bags had failed to deploy. The contact stated that his chin struck the steering wheel, and his neck was hyper-extended. The contact sustained neck and shoulder injuries. The contact had not received medical treatment at the scene and was not transported to the local medical center for treatment. The contact stated that a Police report was filed and he received paperwork to request a copy of the Police report. The vehicle was towed to a local tow yard. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 228,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.