Complaint 1937969
2011 FORD F-350 • SUSPENSION • incident Oct 6, 2023
- Complaint ID
- 1937969
- Make
- FORD
- Model
- F-350
- Model Year
- 2011
- Component
- SUSPENSION
- Incident Date
- Oct 6, 2023
- Date Received
- Oct 24, 2023
- Data As Of
- Apr 27, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2011 Ford F-350. The contact stated while driving 55-60 MPH, the steering column and the front-end of the vehicle started shuddering significantly. The contact depressed the brake pedal and slowed down significantly until the vehicle operated as needed. The contact was able to continue driving. The contact stated that the failure occurred a second time while driving over a bump on the roadway. Additionally, the contact stated that the failure recurred a third time while his wife was driving. The dealer was notified of the failure and informed the contact that the failure could not be duplicated. The dealer referred the contact to the manufacturer and the contact was referred to the NHTSA hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 47,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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