Complaint 1918441

Complaint Summary

SUSPENSION

Owner Narrative

While traveling at 65 mph, the truck crossed a separator strip resulting in loss of steering control. Vehicle steering wheel began violently "shaking" left to right and began to swerve violently in an area of heavy traffic. The vehicle was towing a 37 ft. 5th wheel at the time of the incident and I had to use a combination of braking and defensive steering to slow/stop the vehicle in the right side ditch of the road. Incident resulted in extreme wear to braking components, and minor alighnment issues due to leaving the roadway. Upon inspection by a certified mechanic, the issue was determined to be, "death wobble" and multiple components were replaced with OEM parts. Parts, services, inspection all paid for by me, yet the vehicle continues to shake violelently at random. New tires an quarterly alignments have not resolved this issue and 3 different Ford mechanics have advised removing the vehicle from service to avoid further accident or injury. Ford Motor has repeatedly denied assistance in any capacity concerning this issue.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.