Complaint 1909574
2023 RAM 3500 • LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK • incident Jul 10, 2023
- Complaint ID
- 1909574
- Make
- RAM
- Model
- 3500
- Model Year
- 2023
- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK
- Incident Date
- Jul 10, 2023
- Date Received
- Jul 13, 2023
- Data As Of
- Apr 27, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK
Owner Narrative
The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became aware that the tailgate was open. The dealer was contacted and stated that none of the vehicle with similar year, make, or model was equipped with a tailgate ajar indicator light. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the failure was a known failure; however, no assistance was provided. The failure mileage was 850.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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