Complaint 1884450

2012 FORD F-250 • FUEL SYSTEM, DIESEL • incident Mar 8, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1884450
Make
FORD
Model
F-250
Model Year
2012
Incident Date
Mar 8, 2023
Date Received
Mar 31, 2023
Data As Of
Apr 27, 2026

Complaint Summary

FUEL SYSTEM, DIESEL

Owner Narrative

The contact owns a 2021 Ford F-250. The contact stated that while her son was driving 25 MPH on a slight incline, the vehicle made an abnormal sound and then stalled. Both the contact's son and husband were unable to restart the vehicle after several attempts. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel injection pump had failed due to metal shavings intrusion into the fuel system. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000. The vehicle was repaired at the owner's expense.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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