Complaint 1763244

Complaint Summary

SUSPENSION

Owner Narrative

We were driving in a street road and hit a small bump and the car started shaking violently and my husband lost control of steering, we almost hit a light pole but were able to reduce the speed and only hit the curve. When we slowed down the tie rod was broken and we had to call for road assistance. All of the things we experienced were exactly as they are described by other people who have experienced the “death wobble”. There were no warnings that it was going to happen, it was sudden. Luckily we weren’t in a highway so we weren’t going at high speed, but otherwise it would have been very dangerous also for the cars surrounding us. After the incident we took our car to ford to be repaired and it was a very expensive repair, they didn’t give us a reason as to why it happened but that just left us wondering if it might happen again in the future. The insurance company doesn’t seem interested in getting in touch with us to see if there is something they can help us with. And now we are just left to hope it doesn’t happen again to us or other people. Ford needs to recall his trucks.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.