Complaint 1608232
2018 KENWORTH T680 • FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL • incident Sep 28, 2019
Complaint Summary
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Owner Narrative
TL* THE CONTACT OWNS A 2018 KENWORTH CONSTRUCT T680. WHILE DRIVING THROUGH SNOW OR ICE, THE VEHICLE'S ADAPTIVE CRUISE CONTROL WOULD FLASH AS IF THE VEHICLE WERE APPROACHING SOMETHING AND ACTIVATED BY STOPPING THE VEHICLE IN ORDER TO PREVENT A CRASH. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING THIS TYPE OF WEATHER EVEN WHEN THERE WERE NO OTHER VEHICLES OR OBJECTS NEARBY. THE CONTACT SPOKE WITH THE KENWORTH HOTLINE FOR VEHICLE BREAKDOWNS WHO STATED THAT THEY DID NOT CONSIDER THIS A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 292,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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