Complaint 1449004

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

FORD TRUCKS 2008-10 ARE KNOWN TO HAVE TURBO, EMISSION AND RADIATOR PROBLEMS. CAUSING THE VEHICLES TO STOP RUNNING. THEY HAVE A PIPE BEFORE TURBOS THAT BURNS ON THE INSIDE CAUSING IT NOT TO CLEAN OUT. WE TAKE GOOD CARE OF OUR VEHICLES, WE DO OIL CHANGES EVERY 4000 MILES, WE CHANGE TIRES AND KEEP EVERYTHING CLEAN AND UP TO DATE. WE DID NOT RUN THIS VEHICLE HARD. IT WAS UNDER WARRANTY THE FIRST TIME WE HAD TROUBLE. IN 2013 THE VEHICLE WAS RUNNING AT 28,000 MILES AND QUIT. IT WAS SUGGESTED BY FORD TO CLEAR EMISSION. TURBOS WENT OUT TOTALLY AT 53,000 MILES COST OF $6700. THEN AT ANOTHER 900 MILES AT 53900 IT STOPPED AGAIN. THE VEHICLE SPENT 2 AND A HALF MONTHS IN THE SHOP BEFORE IT WOULD RUN AGAIN. THEY SAID THE PIPE BEFORE TURBOS BURNT FROM INSIDE MAKING TURBOS QUIT. WE GOT IT OUT OUR COST $2300. THEY WROTE OFF $2500 THEY SAID. NEXT DAY THE RADIATOR WAS CRACKED ON THE SEAM. OF COURSE IT WASN'T THE SHOPS FAULT. SO THAT WAS ANOTHER $2000. THE FORD COMPANY THAT FIXED IT SAID WE SHOULD HAVE RAN IT HARD THAT THEN WE WOULDN'T HAVE HAD AS MANY PROBLEMS. IT HAS 54000 AND NO FORD DEALER EVEN WANTS A TRUCK MADE ON THEIR LOT BEFORE 2010. SO YOU KNOW THEY SHOULD HAVE SOME RECALLS. THEY WON'T STAND BEHIND ANYTHING!!

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.