Complaint 1126062
2002 FORD F-350 • ENGINE AND ENGINE COOLING • incident Sep 6, 2011
- Complaint ID
- 1126062
- Make
- FORD
- Model
- F-350
- Model Year
- 2002
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Sep 6, 2011
- Date Received
- Oct 31, 2014
- Data As Of
- Apr 27, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
WHILE DRIVING APPROXIMATELY 35 MPH THE WATER PUMP STARTED TO LEAK. THIS CAUSED THE SERPENTINE BELT TO BECOME WET AND SLIPPED OFF THE PULLEYS WHICH CAUSED THE VEHICLES BRAKES AND POWER STEERING TO FAIL. I QUESTIONED THE SERVICE ADVISOR AT THE FORD DEALER(HENRY DAY FORD) IN WEST VALLEY UTAH AND THEY ADVISED THEY HAD NOT HEARD OF THE PROBLEM. TO ME THIS IS A VERY IMPORTANT SAFETY HAZARD FOR OCCUPANTS AND COULD BE A LIABILITY FOR FORD MOTOR COMPANY. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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