RICH-CO TRANSPORTATION INC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Common (Property) gap · 2733 days Inactive May 7, 1993 → reinstated Oct 30, 2000
- Vehicle OOS Rate above national average 100.0% vs 23.4% national (+76.6 pts).
Plain-text risk summary (print / paste)
TruckCodex risk summary — RICH-CO TRANSPORTATION INC (USDOT 392814) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Officer(s): CASSANDRA RICHARDS (Owner); TANYA ORAM (Additional owner) Organization: INDIVIDUAL Blockers: (none) Cautions: • Common (Property) gap · 2733 days — Inactive May 7, 1993 → reinstated Oct 30, 2000 • Vehicle OOS Rate above national average — 100.0% vs 23.4% national (+76.6 pts). On file: • 1 active operating authority • Insurance on file · $750,000 — AUTO OWNERS INSURANCE COMPANY · BIPD/Primary • BOC-3 process agent on file — TRUCK PROCESS AGENTS OF AMERICA, INC Source: https://truckcodex.com/usdot/392814/ As of: Jul 25, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 3/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 60% · 3/5 signals
Compliance grade A
Composite of 3/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Peer OOS benchmark unavailable (missing power units, OOS rates, or fewer than 5 same-size peers).
NR reason: getCarrierPeerSafety returned null.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
3 active liability policies
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceAUTO OWNERS INSURANCE COMPANYPolicy effective Apr 22, 2026
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Process AgentTRUCK PROCESS AGENTS OF AMERICA, INCBOC-3 on file
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Operating AuthorityMC223477ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 9 | 0 | 0 |
| Trailers | 13 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 11 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 6 | 6 | 0 |
| OOS inspections | 1 | 3 | 0 |
| OOS percentage | 16.67% | 50% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
RICH-CO TRANSPORTATION INC is a individual based in LAKE CITY, MI, registered with the FMCSA under USDOT 392814. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 9 power units and 12 drivers, with 11 roadside inspections on file and a peak out-of-service rate of 100.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
RICH-CO TRANSPORTATION INC is a small fleet, operating 9 power units and 12 drivers, organized as an individual, based in Lake City, MI. Across 5 roadside inspections in the last 24 months, the fleet recorded a 60.0% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with AUTO OWNERS INSURANCE COMPANY, and operating authority is active for contract and common.
5 roadside inspections over the last 24 months, roughly flat versus the prior 24 months, concentrated in MI (2) and KY (1), with Level 3 inspections the most common.
60.0% out-of-service rate; led by Vehicle Maintenance (54.5% of violations); top code 393.47E (Slack adjuster defective) cited 2 times.
The fleet comprises 9 power units (small fleet) and 12 drivers; Kenworth, Utility, and Fontaine are the most-inspected makes.
Risk Signals
Authority gap detected (1)
- Common (Property) authority was inactive from May 7, 1993 to Oct 30, 2000 (2733 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Kenworth | 6 | |
| Utility | 4 | |
| Freightliner | 3 | |
| Great Dane | 3 | |
| Fontaine | 2 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 2 | — | 1.57 | 2 | — | Jul 20, 2026 |
| Unsafe Driving | 1 | — | 1.63 | 2 | — | Jul 20, 2026 |
| Vehicle Maintenance | 3 | — | 8.63 | 9 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (11 rows) View all 11 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88238165 | Jun 25, 2026 | MI | 1 | — |
KENWORTH TRUCK TRACTOR
|
2 | 393.9A-LSLIWR, 393.11A1-CSLRR | Yes |
| 87421005 | Mar 26, 2026 | MI | 2 | — |
KENWORTH TRUCK TRACTOR
|
1 | 393.47A-BSF | Yes |
| 87248592 | Mar 10, 2026 | AL | 2 | PRATTVILLE AL |
FREIGHTLINER TRUCK TRACTOR
|
1 | 395.8E-HOSPDOOS | Yes |
| 86886470 | Jan 21, 2026 | IN | 3 | ROCHESTER IN |
KENWORTH TRUCK TRACTOR
|
2 | 392.2-SLLS2, 395.22G-ELDMFV | No |
| 86420810 | Nov 26, 2025 | KY | 1 | LONDON |
KENWORTH TRUCK TRACTOR
|
6 | 393.75A3-TAOL, 396.3A1-BOS, 393.47E | Yes |
| 85684006 | Sep 3, 2025 | MI | 3 | COVERT TWP |
KENWORTH TRUCK TRACTOR
|
1 | 392.2-SLLSR | No |
| 80808178 | Feb 7, 2024 | MO | 3 | mo-st.-louis-mo |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 79483394 | Aug 22, 2023 | MI | 1 | mi-grass-lake-scale-e/b |
FREIGHTLINER TRUCK TRACTOR
|
3 | 393.45(b)(2), 393.47(a), 399.207 | No |
| 79339901 | Aug 2, 2023 | FL | 3 | I10 SNEADS WIM-EAST |
KENWORTH TRUCK TRACTOR
|
1 | 395.30(b)(1) | No |
| 79122339 | Jul 12, 2023 | OH | 2 | WILMINGTON SCALES NB |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2 | No |
| 78619800 | May 11, 2023 | MI | 1 | mi-us131-@-morley-rest-area |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
Recent Crashes (15 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| AR2022524665 | Apr 29, 2022 | AR | 0 | 0 | Yes | No | Tow |
| SC0021206847 | Jan 18, 2021 | SC | 0 | 0 | Yes | No | Tow |
| CA2201800580 | Apr 23, 2018 | CA | 0 | 1 | Yes | No | Injury |
| IN0903099818 | Feb 8, 2018 | IN | 0 | 0 | Yes | No | Tow |
| IN0903016071 | Oct 15, 2017 | IN | 0 | 0 | Yes | No | Tow |
| MI0009982375 | Mar 18, 2017 | MI | 0 | 0 | Yes | No | Tow |
| CA0005915153 | Jan 21, 2013 | CA | 0 | 0 | Yes | No | Tow |
| CA0004856658 | Aug 23, 2010 | CA | 0 | 0 | Yes | No | Tow |
| NM0008664485 | Oct 22, 2008 | NM | 0 | 0 | Yes | No | Tow |
| UT0700110470 | Jun 6, 2007 | UT | 0 | 0 | Yes | No | Tow |
| MO0000014274 | Mar 17, 2005 | MO | 0 | 0 | Yes | No | Tow |
| CA0001400984 | Apr 20, 2004 | CA | 0 | 0 | Yes | No | Tow |
| MI0005585899 | Mar 24, 2004 | MI | 0 | 0 | Yes | No | Tow |
| MI004638961A | Dec 5, 2002 | MI | 0 | 0 | Yes | No | Tow |
| MI001421431A | Feb 25, 1993 | MI | 0 | 1 | No | No | Injury |
Authority Records (1 docket)
Insurance Coverage Timeline (45 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| AUTO OWNERS INSURANCE COMPANY | 49-419116-00 | BIPD/Primary | $750,000 | Apr 22, 2026 | On file | ACTIVE |
| AUTO OWNERS INSURANCE COMPANY | 49-419116-00 | 91X | $750,000 | Apr 22, 2026 | On file | ACTIVE |
| NORTHLAND INSURANCE COMPANY | WN401300 | BIPD/Primary | $750,000 | Apr 22, 2025 | On file | ACTIVE |
| CENTRAL MUTUAL INSURANCE COMPANY | 8995308 | BIPD/Primary | — | Apr 22, 2024 | Apr 22, 2025 | REPLACED |
| NORTHLAND INSURANCE COMPANY | WN351523 | BIPD/Primary | — | Jun 17, 2023 | Apr 22, 2024 | CANCELLED |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY | CA0797406 | BIPD/Primary | — | Jun 17, 2019 | Jun 17, 2023 | REPLACED |
| NATIONAL CASUALTY COMPANY | LTO0058780 | BIPD/Primary | — | Apr 19, 2017 | Jul 16, 2019 | CANCELLED |
| NATIONAL CASUALTY COMPANY | LTO0058780 | BIPD/Primary | — | Apr 19, 2017 | Jun 17, 2019 | REPLACED |
| SENTRY SELECT INSURANCE COMPANY | A0006366001 | BIPD/Primary | — | Apr 19, 2015 | Apr 19, 2017 | CANCELLED |
| HARCO NATIONAL INSURANCE CO. | TP3042788 | BIPD/Primary | — | Apr 19, 2014 | Apr 19, 2015 | REPLACED |
| NORTHLAND INSURANCE COMPANY | WN098189 | BIPD/Primary | — | Apr 19, 2012 | Apr 19, 2014 | REPLACED |
| ILLINOIS NATIONAL INSURANCE CO. | TP 9880593 01 | BIPD/Primary | — | Apr 19, 2011 | Apr 19, 2012 | CANCELLED |
| ILLINOIS NATIONAL INSURANCE CO. | TP 9880254 01 | BIPD/Primary | — | Apr 19, 2010 | Apr 19, 2011 | CANCELLED |
| ILLINOIS NATIONAL INSURANCE CO. | TP 9891932 01 | BIPD/Primary | — | Apr 19, 2009 | Apr 19, 2010 | CANCELLED |
| HARTFORD FIRE INSURANCE COMPANY | 81 MS EO9100 | CARGO | — | Apr 19, 2008 | Apr 10, 2020 | CANCELLED |
| LINCOLN GENERAL INSURANCE COMPANY | LNT100206 | CARGO | — | Apr 19, 2007 | Apr 19, 2008 | REPLACED |
| LINCOLN GENERAL INSURANCE COMPANY | LNT100206 | CARGO | — | Apr 19, 2007 | May 18, 2008 | CANCELLED |
| LINCOLN GENERAL INSURANCE COMPANY | LNT100206 | BIPD/Primary | — | Apr 19, 2007 | Apr 19, 2009 | CANCELLED |
| AMERISURE MUTUAL INSURANCE COMPANY | CA1307171 | BIPD/Primary | — | Apr 12, 2007 | Apr 25, 2007 | CANCELLED |
| AMERISURE MUTUAL INSURANCE COMPANY | CA1307171 | BIPD/Primary | — | Apr 12, 2007 | Apr 19, 2007 | REPLACED |
| AMERISURE MUTUAL INSURANCE COMPANY | CA1307171 | BIPD/Primary | — | Feb 28, 2007 | Apr 12, 2007 | CANCELLED |
| AMERISURE MUTUAL INSURANCE COMPANY | CA1307171 | BIPD/Primary | — | Jan 26, 2007 | Feb 28, 2007 | CANCELLED |
| UNDERWRITERS AT LLOYDS LONDON | 6NA041830120 | CARGO | — | Jul 18, 2006 | Apr 19, 2007 | REPLACED |
| UNDERWRITERS AT LLOYDS LONDON | 6NA041830120 | CARGO | — | Jul 18, 2006 | May 30, 2007 | CANCELLED |
| AMERISURE MUTUAL INSURANCE COMPANY | CA1307171 | BIPD/Primary | — | Jun 30, 2006 | Jan 26, 2007 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Apr 22, 2026insuranceTERM/REPL — NORTHLAND INSURANCE COMPANY
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Apr 22, 2025insuranceTERM/REPL — CENTRAL MUTUAL INSURANCE COMPANY
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Apr 22, 2024insuranceCANCEL — NORTHLAND INSURANCE COMPANY
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Jun 17, 2023insuranceTERM/REPL — PROGRESSIVE MICHIGAN INSURANCE COMPANY
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Apr 10, 2020insuranceCANCEL — HARTFORD FIRE INSURANCE COMPANY
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Jul 16, 2019insuranceTERM/CANCL — NATIONAL CASUALTY COMPANY
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Jun 17, 2019insuranceTERM/REPL — NATIONAL CASUALTY COMPANY
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Apr 19, 2017insuranceCANCEL — SENTRY SELECT INSURANCE COMPANY
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Apr 14, 2017
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Apr 19, 2015insuranceTERM/REPL — HARCO NATIONAL INSURANCE CO.
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Apr 19, 2014insuranceTERM/REPL — NORTHLAND INSURANCE COMPANY
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Apr 19, 2012
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Apr 19, 2012insuranceCANCEL — ILLINOIS NATIONAL INSURANCE CO.
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Apr 19, 2011
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Apr 19, 2011insuranceCANCEL — ILLINOIS NATIONAL INSURANCE CO.
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Apr 19, 2010insuranceCANCEL — ILLINOIS NATIONAL INSURANCE CO.
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Apr 14, 2010
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Apr 20, 2009
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Apr 19, 2009insuranceCANCEL — LINCOLN GENERAL INSURANCE COMPANY
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May 18, 2008insuranceTERM/CANCL — LINCOLN GENERAL INSURANCE COMPANY
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Apr 19, 2008insuranceTERM/REPL — LINCOLN GENERAL INSURANCE COMPANY
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May 30, 2007insuranceTERM/CANCL — UNDERWRITERS AT LLOYDS LONDON
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May 8, 2007
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Apr 25, 2007insuranceTERM/CANCL — AMERISURE MUTUAL INSURANCE COMPANY
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Apr 20, 2007
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Apr 19, 2007insuranceTERM/REPL — AMERISURE MUTUAL INSURANCE COMPANY
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Apr 19, 2007insuranceTERM/REPL — UNDERWRITERS AT LLOYDS LONDON
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Apr 12, 2007insuranceCANCEL — AMERISURE MUTUAL INSURANCE COMPANY
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Mar 20, 2007
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Feb 28, 2007insuranceCANCEL — AMERISURE MUTUAL INSURANCE COMPANY
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Feb 27, 2007
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Jan 26, 2007insuranceCANCEL — AMERISURE MUTUAL INSURANCE COMPANY
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Jan 25, 2007
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Jul 18, 2006insuranceCANCEL — UNDERWRITERS AT LLOYDS LONDON
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Jul 17, 2006
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Jun 30, 2006
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Jun 30, 2006insuranceCANCEL — AMERISURE MUTUAL INSURANCE COMPANY
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Apr 25, 2006insuranceCANCEL — AMERISURE MUTUAL INSURANCE COMPANY
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Apr 21, 2006
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Nov 29, 2005
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| PRATTVILLE AL | AL | 1 | 1 |
| I10 SNEADS WIM-EAST | FL | 1 | 0 |
| ROCHESTER IN | IN | 1 | 0 |
| LONDON | KY | 1 | 1 |
| COVERT TWP | MI | 1 | 0 |
| WILMINGTON SCALES NB | OH | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 1 | 0 |
| 393.45(b)(2) | Brake hose or tubing chafing and/or kinking | Vehicle Maintenance | 1 | 0 |
| 393.47(a) | Inadequate brakes for safe stopping - Brake Lining condition | Vehicle Maintenance | 1 | 0 |
| 395.30(b)(1) | Driver failed to certify the accuracy of the information gathered by the ELD | Hours of Service | 1 | 0 |
| 399.207 | Vehicle access requirements violations | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Michigan carriers
All carriers based in Michigan
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Lake City carriers
Carriers based in Lake City, MI
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Stations in Michigan
Where this carrier might be inspected
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Docket MC223477
common · ACTIVE · MC
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AUTO OWNERS INSURANCE COMPANY
BIPD/Primary policy on file
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NORTHLAND INSURANCE COMPANY
BIPD/Primary policy on file
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CENTRAL MUTUAL INSURANCE COMPANY
BIPD/Primary policy on file
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PROGRESSIVE MICHIGAN INSURANCE COMPANY
BIPD/Primary policy on file
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NATIONAL CASUALTY COMPANY
BIPD/Primary policy on file
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SENTRY SELECT INSURANCE COMPANY
BIPD/Primary policy on file
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HARCO NATIONAL INSURANCE CO.
BIPD/Primary policy on file
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ILLINOIS NATIONAL INSURANCE CO.
BIPD/Primary policy on file
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HARTFORD FIRE INSURANCE COMPANY
CARGO policy on file
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LINCOLN GENERAL INSURANCE COMPANY
CARGO policy on file
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AMERISURE MUTUAL INSURANCE COMPANY
BIPD/Primary policy on file
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UNDERWRITERS AT LLOYDS LONDON
CARGO policy on file
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CITIZENS INSURANCE CO. OF AMERICA
CARGO policy on file
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GREAT AMERICAN INSURANCE CO.
CARGO policy on file
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TRUCK PROCESS AGENTS OF AMERICA, INC
BOC-3 process agent · 127,947 carriers served
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11 inspections
Full roadside inspection history
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15 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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Insurance-lapse watch
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify RICH-CO TRANSPORTATION INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about RICH-CO TRANSPORTATION INC
Is RICH-CO TRANSPORTATION INC an active motor carrier? ▾
What is RICH-CO TRANSPORTATION INC's safety rating? ▾
How many inspections has RICH-CO TRANSPORTATION INC had? ▾
What is RICH-CO TRANSPORTATION INC's out-of-service rate? ▾
Where is RICH-CO TRANSPORTATION INC based? ▾
Does RICH-CO TRANSPORTATION INC have valid operating authority? ▾
How many trucks and drivers does RICH-CO TRANSPORTATION INC operate? ▾
Has RICH-CO TRANSPORTATION INC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.