TruckCodex

COOL HAND EXPRESS LLC

USDOT 3109435 Active AUTHORIZED FOR HIRE Company officer: BENJAMIN WHITFIELD General Freight Based in MT OLIVE, NC Grade A · 94
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Aug 1, 2018
Coverage resumed · Jun 4, 2021
Common (Property) reinstated · Jun 8, 2021
Common (Property) reinstated · Dec 19, 2018
Review these
  • Prior insurance gap · 29 days Jul 3, 2018 → Aug 1, 2018
  • Prior insurance gap · 393 days May 7, 2020 → Jun 4, 2021
  • Common (Property) gap · 391 days Inactive May 13, 2020 → reinstated Jun 8, 2021
  • Common (Property) gap · 169 days Inactive Jul 3, 2018 → reinstated Dec 19, 2018
  • Violations per Inspection above national average 3.20 vs 1.80 national (+1.40).
On file
  • 1 active operating authority
  • Insurance on file · $750,000 AUTO OWNERS INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file LOGISTEC/TTS RESIDENT AGENTS SERVICE Details →
Company officer: BENJAMIN WHITFIELD
Cargo: General Freight
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — COOL HAND EXPRESS LLC (USDOT 3109435)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): BENJAMIN WHITFIELD (Company officer)

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 29 days — Jul 3, 2018 → Aug 1, 2018
  • Prior insurance gap · 393 days — May 7, 2020 → Jun 4, 2021
  • Common (Property) gap · 391 days — Inactive May 13, 2020 → reinstated Jun 8, 2021
  • Common (Property) gap · 169 days — Inactive Jul 3, 2018 → reinstated Dec 19, 2018
  • Violations per Inspection above national average — 3.20 vs 1.80 national (+1.40).

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — AUTO OWNERS INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — LOGISTEC/TTS RESIDENT AGENTS SERVICE

Source: https://truckcodex.com/usdot/3109435/
As of: Jul 17, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=240453 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

AUTO OWNERS INSURANCE COMPANY · 91X · $750,000

AUTO OWNERS INSURANCE COMPANY · BIPD/Primary · $750,000

2 active policies

BOC-3 agent

LOGISTEC/TTS RESIDENT AGENTS SERVICE

Company profile

Company details
USDOT 3109435
MC / docket MC081886
Company officer BENJAMIN WHITFIELD
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight
Fleet size 1 units
Drivers 1
Annual mileage 50,000 mi
Contact & address
Phone: (919) 222-9753
Email: [email protected]
Physical
217 DANIEL CHESTNUTT RD
MT OLIVE, NC 28365
Mailing
333 BEAUTANCUS RD
MT OLIVE, NC 28365
Registration & safety rating
USDOT 3109435
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 50,000 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 3.20 vs 1.80 +1.40
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active insurance
Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 1 0 0
Trailers 1 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 7 inspections →
Driver Vehicle Hazmat
Inspections 5 5 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
1
Inspections
7
FMCSA roadside history
OOS Rate (peak)
—
Crashes (24m)
0
1 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

COOL HAND EXPRESS LLC is a motor carrier based in MT OLIVE, NC, registered with the FMCSA under USDOT 3109435. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 7 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

COOL HAND EXPRESS LLC is a small fleet, operating 1 power unit and 1 driver, based in Mt Olive, NC. Across 5 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with AUTO OWNERS INSURANCE COMPANY, and operating authority is active for common.

Inspection profile

5 roadside inspections over the last 24 months, up 150% versus the prior 24 months, concentrated in NC (3) and SC (2), with Level 2 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Unsafe Driving (56.3% of violations); top code 392.2-SLLIRP (Operating a CMV while ill or fatigued) cited 2 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 1 driver; Kenworth, Timp, and Freightliner are the most-inspected makes.

Risk Signals

Authority revoked
2 revocations on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,453 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,453 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,453 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Authority gaps detected (2)

  • Common (Property) authority was inactive from May 13, 2020 to Jun 8, 2021 (391 days)
  • Common (Property) authority was inactive from Jul 3, 2018 to Dec 19, 2018 (169 days)

Historical coverage gaps detected (3)

  • No active BIPD/Primary insurance from Jul 3, 2018 to Aug 1, 2018 (29 days)
  • No active BIPD/Primary insurance from May 7, 2020 to Jun 4, 2021 (393 days)
  • No active BIPD/Primary insurance from May 9, 2025 to Apr 11, 2026 (337 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-11 2026-01

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
9 violations
Vehicle Maintenance
6 violations
Hours of Service
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
North Carolina (NC) 3 0 0.0% Jan 12, 2026
South Carolina (SC) 2 0 0.0% Jul 17, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Freightliner 4
Timpte 3
Kenworth 3
Heil 1
Trai 1
Wils 1
Wilson 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 13, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 13, 2026
Hours of Service 1 — 0.22 0 — Jul 13, 2026
Unsafe Driving 0 — 0.00 0 — Jul 13, 2026
Vehicle Maintenance 4 — 3.33 3 — Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (7 rows) View all 7 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
86776426 Jan 12, 2026 NC 2 NC 24 NEAR I95
FRHT TRUCK TRACTOR
NC ZB54497 · 1FUJACAS73LK85794
2 392.2FT, 396.17C No
86057158 Oct 14, 2025 NC 2 US 117
KW TRUCK TRACTOR
NC ZB67680 · 1XKADP9X0CR299284
1 393.95A No
85268299 Jul 17, 2025 SC 2 AIKEN SC
KENWORTH M TRUCK TRACTOR
NC ZB67680 · 1XKADP9X0CR299284
8 392.2-SLLUCR, 393.78A-WS, 393.205C-WRAWFLMIB No
83988977 Feb 25, 2025 SC 2 HAMER SC
KENWORTH M TRUCK TRACTOR
NC ZB67680 · 1XKADP9X0CR299294
5 392.2-SLLSR, 392.2-SLLUCR, 392.2-SLLIFTA No
83133965 Nov 11, 2024 NC 2 I-295
FRHT TRUCK TRACTOR
NC ZB54497 · 1FUJACAS73LK85794
0 — No
80105565 Nov 6, 2023 NC 2 —
FRHT TRUCK TRACTOR
NC ZB54497 · 1FUJACAS73LK85794
6 392.2, 396.17(c), 390.21(b) No
79852762 Oct 5, 2023 NC 2 —
FRHT TRUCK TRACTOR
NC ZB54497 · 1FUJACAS73LK85794
2 392.2, 390.21(b) No
Recent Crashes (1 row)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
NC0106081615 Nov 26, 2019 NC 0 0 Yes No Tow
Authority Records (1 docket)
common
MC081886
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
May 15, 2018 MC81886-C CPL REVOCATION CPL →
Insurance Coverage Timeline (16 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
AUTO OWNERS INSURANCE COMPANY 55-932540-00 91X $750,000 Apr 11, 2026 On file ACTIVE
AUTO OWNERS INSURANCE COMPANY 55-932540-00 BIPD/Primary $750,000 Apr 11, 2026 On file ACTIVE
Coverage gap — 337 days without BIPD/Primary coverage from May 9, 2025 to Apr 11, 2026
INTEGON INDEMNITY CORPORATION 2014551916 BIPD/Primary — Jun 7, 2023 May 9, 2025 CANCELLED
INTEGON INDEMNITY CORPORATION 2014551916 BIPD/Primary — Jun 7, 2023 Apr 11, 2025 REPLACED
INTEGON INDEMNITY CORPORATION 2014551916 BIPD/Primary — Mar 2, 2022 Jul 11, 2023 CANCELLED
INTEGON INDEMNITY CORPORATION 2014551916 BIPD/Primary — Mar 2, 2022 Jun 7, 2023 REPLACED
INTEGON INDEMNITY CORPORATION 2009134459 BIPD/Primary — Jun 4, 2021 Mar 2, 2022 REPLACED
INTEGON INDEMNITY CORPORATION 2009134459 BIPD/Primary — Jun 4, 2021 Mar 4, 2022 CANCELLED
Coverage gap — 393 days without BIPD/Primary coverage from May 7, 2020 to Jun 4, 2021
STONEWOOD INSURANCE COMPANY JST100309101 BIPD/Primary — Aug 5, 2019 May 7, 2020 CANCELLED
STONEWOOD INSURANCE COMPANY JST100309101 BIPD/Primary — May 7, 2019 Aug 5, 2019 CANCELLED
STONEWOOD INSURANCE COMPANY JST1003091 BIPD/Primary — Feb 4, 2019 May 7, 2019 CANCELLED
STONEWOOD INSURANCE COMPANY JST1003091 BIPD/Primary — Aug 1, 2018 Feb 4, 2019 CANCELLED
Coverage gap — 29 days without BIPD/Primary coverage from Jul 3, 2018 to Aug 1, 2018
STONEWOOD INSURANCE COMPANY JST1003091 BIPD/Primary — May 7, 2018 Jul 3, 2018 NAME CHANGED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Apr 11, 2026
    insurance
    CANCEL — AUTO OWNERS INSURANCE COMPANY
  2. Mar 24, 2026
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  3. May 9, 2025
    insurance
    TERM/CANCL — INTEGON INDEMNITY CORPORATION
  4. May 9, 2025
    insurance gap
    Coverage gap: 337 days without BIPD/Primary insurance (through Apr 11, 2026)
  5. Apr 15, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Apr 11, 2025
    insurance
    TERM/REPL — INTEGON INDEMNITY CORPORATION
  7. Jul 11, 2023
    insurance
    TERM/CANCL — INTEGON INDEMNITY CORPORATION
  8. Jun 7, 2023
    insurance
    TERM/REPL — INTEGON INDEMNITY CORPORATION
  9. Mar 4, 2022
    insurance
    TERM/CANCL — INTEGON INDEMNITY CORPORATION
  10. Mar 3, 2022
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  11. Mar 2, 2022
    insurance
    TERM/REPL — INTEGON INDEMNITY CORPORATION
  12. Jun 8, 2021
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  13. May 13, 2020
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  14. May 13, 2020
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  15. May 13, 2020
    authority gap
    Common (Property) authority inactive: 391 days (through Jun 8, 2021)
  16. May 7, 2020
    insurance
    CANCEL — STONEWOOD INSURANCE COMPANY
  17. May 7, 2020
    insurance gap
    Coverage gap: 393 days without BIPD/Primary insurance (through Jun 4, 2021)
  18. Aug 5, 2019
    insurance
    CANCEL — STONEWOOD INSURANCE COMPANY
  19. Aug 1, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  20. May 9, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  21. May 7, 2019
    insurance
    CANCEL — STONEWOOD INSURANCE COMPANY
  22. Feb 4, 2019
    insurance
    CANCEL — STONEWOOD INSURANCE COMPANY
  23. Jul 3, 2018
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  24. Jul 3, 2018
    insurance
    NAMECHG — STONEWOOD INSURANCE COMPANY
  25. Jul 3, 2018
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  26. Jul 3, 2018
    insurance gap
    Coverage gap: 29 days without BIPD/Primary insurance (through Aug 1, 2018)
  27. Jul 3, 2018
    authority gap
    Common (Property) authority inactive: 169 days (through Dec 19, 2018)
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
I-295 NC 1 0
NC 24 NEAR I95 NC 1 0
US 117 NC 1 0
AIKEN SC SC 1 0
HAMER SC SC 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Operating a CMV while ill or fatigued Unsafe Driving 4 0
390.21(b) USDOT number not displayed General/Admin 2 0
396.17(c) No proof of periodic inspection Vehicle Maintenance 2 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify COOL HAND EXPRESS LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about COOL HAND EXPRESS LLC

Is COOL HAND EXPRESS LLC an active motor carrier? ▾
Yes. COOL HAND EXPRESS LLC is registered with the FMCSA under USDOT 3109435 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is COOL HAND EXPRESS LLC's safety rating? ▾
COOL HAND EXPRESS LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has COOL HAND EXPRESS LLC had? ▾
7 roadside inspections are on file for COOL HAND EXPRESS LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is COOL HAND EXPRESS LLC's out-of-service rate? ▾
COOL HAND EXPRESS LLC has no out-of-service findings on its inspection record. Across 7 inspections, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is COOL HAND EXPRESS LLC based? ▾
COOL HAND EXPRESS LLC reports its physical address to the FMCSA as 217 DANIEL CHESTNUTT RD, MT OLIVE, North Carolina 28365. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does COOL HAND EXPRESS LLC have valid operating authority? ▾
Yes. COOL HAND EXPRESS LLC holds 1 active FMCSA operating authority (MC081886). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does COOL HAND EXPRESS LLC operate? ▾
COOL HAND EXPRESS LLC self-reports 1 power unit and 1 driver on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has COOL HAND EXPRESS LLC had any crashes? ▾
1 FMCSA-reportable crash is on file for COOL HAND EXPRESS LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.