SMART J SERVICES INC

USDOT 3000758 Active AUTHORIZED FOR HIRE Company officer: JANNIHT ALVAREZ General Freight Metal Sheets / Coils / Rolls Logs / Poles / Beams / Lumber Building Materials Produce Cold Food +1 more Based in BROOKFILED, IL Grade A · 85
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Policy effective · Sep 17, 2025
Review these
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • 1 active operating authority
  • Insurance on file · $750,000 NORTHLAND INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file ALLAMERICAN AGENTS OF PROCESS Details →
Company officer: JANNIHT ALVAREZ
Cargo: General Freight, Metal Sheets / Coils / Rolls, Logs / Poles / Beams / Lumber, Building Materials
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste)
TruckCodex risk summary — SMART J SERVICES INC (USDOT 3000758)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): JANNIHT ALVAREZ (Company officer)

Blockers:
  (none)

Cautions:
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — NORTHLAND INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — ALLAMERICAN AGENTS OF PROCESS

Source: https://truckcodex.com/usdot/3000758/
As of: Jul 18, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 28.6% vs peer median 10% (worse). n=93861 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Recent changes

  • Physical street 9100 PLAINFIELD RD, SUITE 2A → 9100 PLAINFIELD RD SUITE 2A · Jul 18, 2026 · FMCSA Company Census
  • Physical city BROOKFIELD → BROOKFILED · May 25, 2026 · FMCSA Company Census
Operating authority
Insurance

NORTHLAND INSURANCE COMPANY · 91X · $750,000

NORTHLAND INSURANCE COMPANY · BIPD/Primary · $750,000

2 active policies

Company profile

Company details
USDOT 3000758
In FMCSA records since Apr 25, 2017 (~9y)
MC / docket MC029454
Company officer JANNIHT ALVAREZ
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight, Metal Sheets / Coils / Rolls, Logs / Poles / Beams / Lumber, Building Materials, Produce, Cold Food, Paper Products
Fleet size 11 units
Drivers 11
Annual mileage 142,077 mi
Contact & address
Physical
9100 PLAINFIELD RD, SUITE 2A
BROOKFILED, IL 60513
Mailing
9100 PLAINFIELD RD, SUITE 2A
BROOKFIELD, IL 60513
Registration & safety rating
USDOT 3000758
In FMCSA records since Apr 25, 2017 (~9y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 142,077 mi
vs. National Average
Vehicle OOS Rate 28.6% vs 23.4% +5.2 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.40 vs 1.80 -1.40
Peer tier (mid-sized fleets (11-100 power units)) median OOS rate: 27.3%
Active insurance
Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 6 5 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 27 inspections →
Driver Vehicle Hazmat
Inspections 15 15 0
OOS inspections 0 3 0
OOS percentage 0% 20%
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
11
Drivers
11
Inspections
27
FMCSA roadside history
OOS Rate (peak)
28.6%
driver or vehicle, whichever higher
Crashes (24m)
0
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

SMART J SERVICES INC is a motor carrier based in BROOKFILED, IL, registered with the FMCSA under USDOT 3000758. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 11 power units and 11 drivers, with 27 roadside inspections on file and a peak out-of-service rate of 28.6%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

SMART J SERVICES INC is a mid-sized fleet, operating 11 power units and 11 drivers, based in Brookfield, IL. Across 15 roadside inspections in the last 24 months, the fleet recorded a 20.0% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.

Inspection profile

15 roadside inspections over the last 24 months, up 50% versus the prior 24 months, concentrated in OH (6) and PA (3), with Level 3 inspections the most common.

Violation profile

20.0% out-of-service rate; led by Vehicle Maintenance (71.4% of violations); top code 392.2-SLL (Operating a CMV while ill or fatigued) cited 1 times.

Fleet profile

The fleet comprises 11 power units (mid-sized fleet) and 11 drivers; Volvo, East so tr, and Utility are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 28.6% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 93,861 ACTIVE carriers operating 5–17 power units (±50% of this carrier's 11 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 93,861 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
28.6%
Vehicles placed out-of-service at roadside inspections
Peer median
10%
Median across 93,861 same-size peers
Verdict
Riskier than peers
Delta +18.6 pts vs peer median (lower is safer)

Fleet History

Sourced from FMCSA daily imports; field-level change log. 2 tracked changes on record. · 2 address changes

Record Changes

    • Physical street 9100 PLAINFIELD RD, SUITE 2A 9100 PLAINFIELD RD SUITE 2A
      Seen 49 times · first May 25, 2026 · last Jul 18, 2026 Not reflected on current profile FMCSA Company Census
    • Physical city BROOKFIELD BROOKFILED
      FMCSA Company Census
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-09 2026-06

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Ohio (OH) 7 2 28.6% Jun 15, 2026
Pennsylvania (PA) 2 0 0.0% Mar 27, 2026
Illinois (IL) 2 0 0.0% May 13, 2026
US (US) 1 0 0.0% Jul 2, 2025
New York (NY) 1 0 0.0% Oct 2, 2025
Maryland (MD) 1 1 100.0% Feb 25, 2026
Nebraska (NE) 1 0 0.0% Apr 17, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Volvo 12
Freightliner 6
East So Tr 4
East 3
Easu 3
Kenworth 3
Fontaine 2
Utility 2
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 0.00 0 Jul 13, 2026
Controlled Substances / Alcohol 0 0.00 0 Jul 13, 2026
Hours of Service 1 0.23 0 Jul 13, 2026
Unsafe Driving 0 0.00 0 Jul 13, 2026
Vehicle Maintenance 6 3.76 4 Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (27 rows) View all 27 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
88165412 Jun 15, 2026 OH 2
KENWORTH TRUCK TRACTOR
1 392.9A2-C Yes
87868254 May 13, 2026 IL 3
FREIGHTLINER TRUCK TRACTOR
0 No
87496050 Apr 3, 2026 IL 3
VOLVO TRUCK TRUCK TRACTOR
1 No
87427128 Mar 27, 2026 PA 3 PALMYRA TWP PA
VOLVO TRUCK TRUCK TRACTOR
0 No
87158378 Feb 25, 2026 MD 2 FREDERICK MD
MACK TRUCK TRACTOR
1 393.75A3-TAOL Yes
85964559 Oct 2, 2025 NY 2 PREBLE NY
VOLVO TRUCK TRUCK TRACTOR
0 No
86336573 Jul 2, 2025 US 1 HAMBURG NY
FREIGHTLINER TRUCK TRACTOR
0 No
84762299 May 21, 2025 OH 3 NORWALK OH
VOLVO TRUCK TRUCK TRACTOR
0 No
84684786 May 13, 2025 PA 2 pa-sr30-wb-ligonier-twp---westmor
VOLVO TRUCK TRUCK TRACTOR
0 No
84441850 Apr 17, 2025 NE 3
KENWORTH TRUCK TRACTOR
1 392.2-SLL No
84360255 Apr 9, 2025 OH 3 BELMONT OH
KENWORTH TRUCK TRACTOR
1 395.8E-HOSPD No
83687488 Jan 21, 2025 OH 2 HUBBARD OH
VOLVO TRUCK TRUCK TRACTOR
1 393.132C-CHVE Yes
82718060 Sep 20, 2024 OH 2 oh-girard(hubbard)scales
FREIGHTLINER TRUCK TRACTOR
1 393.45(d) No
82694961 Sep 17, 2024 OH 2 oh-roadside.
VOLVO TRUCK TRUCK TRACTOR
1 393.55(c)(2) No
82671337 Sep 15, 2024 OH 3 oh-roadside-(ir80)
KENWORTH TRUCK TRACTOR
0 No
81961915 Jun 21, 2024 PA 3
VOLVO TRUCK TRUCK TRACTOR
0 No
81801884 Jun 5, 2024 NY 2 ROMULUS NY
FREIGHTLINER TRUCK TRACTOR
1 393.45(b)(2) Yes
80928584 Feb 22, 2024 IA 3 ia-16---i380-sb-mm-53-brandon
WESTERN STAR TRUCK TRACTOR
1 392.2 No
80298644 Dec 1, 2023 NC 3 nc-asheville-weigh-station,-i-40,
FREIGHTLINER TRUCK TRACTOR
0 No
80285692 Dec 1, 2023 KY 1 KUTTAWA
VOLVO TRUCK TRUCK TRACTOR
1 393.48(a) No
80202282 Nov 16, 2023 NY 2 ny-pembroke-sr-5-/-sr-77
KENWORTH TRUCK TRACTOR
1 395.22(b)(2)(ii) No
80145262 Oct 17, 2023 IL 3 il-i-64-w/b
VOLVO TRUCK TRUCK TRACTOR
0 No
79885740 Oct 10, 2023 WI 1 SUPERIOR SWEF
VOLVO TRUCK TRUCK TRACTOR
2 393.53(b), 393.47(e) No
79897334 Oct 6, 2023 IN 2
VOLVO TRUCK TRUCK TRACTOR
4 395.22(g), 392.2, 395.22(h)(3) No
79503734 Aug 24, 2023 NY 2 ELLERY OVERLOOK
FREIGHTLINER TRUCK TRACTOR
5 393.9(a), 393.45(d), 393.55(e) Yes
Authority Records (1 docket)
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Aug 7, 2017 MC29454-C CPL CERTIFICATE CPL →
Insurance Coverage Timeline (10 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
NORTHLAND INSURANCE COMPANY WN406178 91X $750,000 Sep 17, 2025 On file ACTIVE
NORTHLAND INSURANCE COMPANY WN406178 BIPD/Primary $750,000 Sep 17, 2025 On file ACTIVE
GREAT WEST CASUALTY CO. MCP88935A BIPD/Primary Sep 17, 2022 Sep 17, 2025 REPLACED
NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA 890-13-77 BIPD/Primary Sep 17, 2021 Sep 17, 2022 REPLACED
NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA TP8901377 01 BIPD/Primary Sep 17, 2020 Sep 17, 2021 CANCELLED
KNIGHTBROOK INSURANCE COMPANY KBI000110-00 BIPD/Primary Sep 17, 2019 Sep 17, 2020 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA 4047601 BIPD/Primary Sep 14, 2018 Sep 17, 2019 REPLACED
NATIONAL LIABILITY & FIRE INS CO. 73TRS091823 BIPD/Primary Aug 1, 2018 Sep 28, 2018 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS091823 BIPD/Primary Aug 1, 2018 Sep 14, 2018 REPLACED
ARTISAN & TRUCKERS CASUALTY COMPANY CA 4047601 BIPD/Primary Aug 1, 2017 Aug 1, 2018 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Sep 17, 2025
    insurance
    TERM/REPL — GREAT WEST CASUALTY CO.
  2. Sep 17, 2022
    insurance
    TERM/REPL — NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA
  3. Sep 17, 2021
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  4. Sep 17, 2021
    insurance
    CANCEL — NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA
  5. Sep 17, 2020
    insurance
    CANCEL — KNIGHTBROOK INSURANCE COMPANY
  6. Sep 14, 2020
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  7. Sep 17, 2019
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
  8. Sep 28, 2018
    insurance
    TERM/CANCL — NATIONAL LIABILITY & FIRE INS CO.
  9. Sep 19, 2018
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  10. Sep 14, 2018
    insurance
    TERM/REPL — NATIONAL LIABILITY & FIRE INS CO.
  11. Aug 1, 2018
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
  12. Aug 7, 2017
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
KUTTAWA KY 1 0
FREDERICK MD MD 1 1
ELLERY OVERLOOK NY 1 1
PREBLE NY NY 1 0
ROMULUS NY NY 1 1
BELMONT OH OH 1 0
HUBBARD OH OH 1 1
NORWALK OH OH 1 0
PALMYRA TWP PA PA 1 0
HAMBURG NY US 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 2 0
393.45(d) Brake connections with leaks or constrictions Vehicle Maintenance 2 0
391.41(a) Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency. History of either failing to produce a medical certificate or having an expired medical certificate. Driver Fitness 1 0
393.104(f)(3) Loose or unfastened tiedown. Vehicle Maintenance 1 0
393.45(b)(2) Brake hose or tubing chafing and/or kinking Vehicle Maintenance 1 1
393.47(e) Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt Vehicle Maintenance 1 0
393.48(a) Inoperative/defective brakes Vehicle Maintenance 1 0
393.53(b) CMV manufactured after 10/19/94 has an automatic airbrake adjustment system that fails to compensate for wear Vehicle Maintenance 1 0
393.55(c)(2) CMV other than truck-tractor manufactured on or after March 1, 1998 not equipped with an antilock brake system. Vehicle Maintenance 1 0
393.55(e) No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998 Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify SMART J SERVICES INC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about SMART J SERVICES INC

Is SMART J SERVICES INC an active motor carrier?
Yes. SMART J SERVICES INC is registered with the FMCSA under USDOT 3000758 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is SMART J SERVICES INC's safety rating?
SMART J SERVICES INC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has SMART J SERVICES INC had?
27 roadside inspections are on file for SMART J SERVICES INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is SMART J SERVICES INC's out-of-service rate?
SMART J SERVICES INC's peak out-of-service rate is 28.6% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is SMART J SERVICES INC based?
SMART J SERVICES INC reports its physical address to the FMCSA as 9100 PLAINFIELD RD, SUITE 2A, BROOKFILED, Illinois 60513. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does SMART J SERVICES INC have valid operating authority?
Yes. SMART J SERVICES INC holds 1 active FMCSA operating authority (MC029454). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does SMART J SERVICES INC operate?
SMART J SERVICES INC self-reports 11 power units and 11 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has SMART J SERVICES INC had any crashes?
No FMCSA-reportable crashes are on file for SMART J SERVICES INC. Reportable crashes (those involving a fatality, injury requiring medical transport, or a tow-away) are tracked in MCMIS and updated continuously.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.