Recall 23V496000 scope
Recall 23V496000
RANDALL COMMERCIAL BODY, INC. • STEERING:ELECTRIC POWER ASSIST SYSTEM • reported Jul 18, 2023 • • 11,824 units affected
View official record on NHTSA.gov · federal source of truth
- Campaign
- 23V496000
- Manufacturer
- RANDALL COMMERCIAL BODY, INC.
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Make
- NISSAN
- Model Years
- 2021
- Affected Units
- 11,824
- Country
- US
- Data As Of
- Apr 5, 2026
What this recall is about, in plain English
Nissan North America, Inc. Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash. Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge.
Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.
This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.
How serious is this recall vs others?
Each card compares this campaign against an NHTSA-derived peer baseline. Cards omit themselves when the denominator is too thin to be useful.
Risk Summary (Consequence)
Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash.
Defect Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Remedy
Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PMA26. This recall involves vehicles that were previously inspected, but did not receive a steering column replacement, under recall number 22V-693. These vehicles will need to be reinspected for this recall.
Key Dates
Affected Vehicles
2 vehicles under this recall
Official Sources & Documents
Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex
Documents hosted on nhtsa.gov. Links open in a new tab.
Other RANDALL COMMERCIAL BODY, INC. Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recalls Affecting the Same Makes
Campaigns touching NISSAN from other manufacturers (last 3 years)
| Campaign | Component | Units |
|---|---|---|
| 26V425000 | SEAT BELTS | 3,788 |
| 26V419000 | POWER TRAIN | 5,823 |
| 26V410000 | POWER TRAIN | 946 |
| 26V331000 | ELECTRICAL SYSTEM | 51,598 |
| 26V230000 | AIR BAGS | 47,928 |
| 26V188000 | ELECTRICAL SYSTEM | 51 |
| 26V145000 | SEATS | 15 |
| 26V081000 | ENGINE AND ENGINE COOLING | 318,782 |
| 26V080000 | ENGINE AND ENGINE COOLING | 323,917 |
| 26V023000 | LATCHES/LOCKS/LINKAGES | 26,432 |
Related NHTSA Investigations
Investigations opened by ODI covering the same manufacturer or make (NISSAN) in the last 3 years
Related NHTSA Complaints
Consumer complaints for the same make, model, and year within two years of the recall report date
Of 113 related complaints, the most reported components are Structure:Body (25), Unknown Or Other (16), Forward Collision Avoidance: Warnings (11).
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 23V496000
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: See the Fleet Recall Workflow Guide for the operator workflow to sweep your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.
How to verify your vehicle is affected
- Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
- Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 23V496000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
- Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
- Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.
Frequently asked questions about recall 23V496000
What does this recall mean for me as a vehicle owner? ▾
Is this recall under remedy yet? ▾
How do I find out if my specific VIN is affected? ▾
Who pays for the recall remedy? ▾
What if I've already had repair work done that addresses this issue? ▾
How do I check the recall status by VIN? ▾
What if this recall isn't fixed and I sell the vehicle? ▾
Where can I see all recalls for NISSAN KICKS 2021? ▾
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.