KEG RIVER CHEMICAL CORP
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Prior insurance gap · 17 days Jun 17, 2012 → Jul 4, 2012
Plain-text risk summary (print / paste)
TruckCodex risk summary — KEG RIVER CHEMICAL CORP (USDOT 537665) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $5,000,000 Organization: CORPORATION Blockers: (none) Cautions: • Prior insurance gap · 17 days — Jun 17, 2012 → Jul 4, 2012 On file: • 1 active operating authority • Insurance on file · $5,000,000 — NORTHBRIDGE GENERAL INSURANCE CORPORATION · 91X • BOC-3 process agent on file — TRUCK PROCESS AGENTS OF AMERICA, INC Source: https://truckcodex.com/usdot/537665/ As of: Jul 20, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=281616 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceNORTHBRIDGE GENERAL INSURANCE CORPORATIONPolicy effective Jun 1, 2023
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Process AgentTRUCK PROCESS AGENTS OF AMERICA, INCBOC-3 on file
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Operating AuthorityMC268160ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 2 | 0 | 0 |
| Trailers | 2 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 18 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 7 | 7 | 0 |
| OOS inspections | 0 | 0 | 0 |
| OOS percentage | 0% | 0% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
KEG RIVER CHEMICAL CORP is a corporation based in EDMONTON, AB, registered with the FMCSA under USDOT 537665. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 2 power units and 2 drivers, with 18 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
KEG RIVER CHEMICAL CORP is a small fleet, operating 2 power units and 2 drivers, organized as a corporation, with 18 years on FMCSA's records, based in Edmonton, AB. Across 6 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with no reportable crashes on file. all filed authority types (contract and common) are currently revoked.
6 roadside inspections over the last 24 months, down 45% versus the prior 24 months, concentrated in CO (2) and CA (1), with Level 2 inspections the most common.
0.0% out-of-service rate; led by Vehicle Maintenance (57.1% of violations); top code 392.2-SLLLR (Operating a CMV while ill or fatigued) cited 1 times.
The fleet comprises 2 power units (small fleet) and 2 drivers; Peterbilt, Cornhusker, and Benson tru are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 281,616 ACTIVE carriers operating 1–3 power units (±50% of this carrier's 2 unit fleet).
Historical coverage gap detected (1)
- No active BIPD/Primary insurance from Jun 17, 2012 to Jul 4, 2012 (17 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Colorado (CO) | 2 | 0 | 0.0% | Jan 14, 2025 |
| Montana (MT) | 2 | 0 | 0.0% | May 23, 2026 |
| California (CA) | 1 | 0 | 0.0% | Jan 29, 2026 |
| Idaho (ID) | 1 | 0 | 0.0% | Jan 20, 2026 |
| North Dakota (ND) | 1 | 0 | 0.0% | Jul 30, 2024 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Peterbilt | 10 | |
| Corn | 3 | |
| Cornhusker | 3 | |
| Unknown | 3 | |
| Benson Tru | 2 | |
| Western Star | 2 | |
| Bens | 1 | |
| Cornh | 1 | |
| Freightliner | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 2 | — | 0.46 | 0 | — | Jul 20, 2026 |
| Unsafe Driving | 1 | — | 3.29 | 3 | — | Jul 20, 2026 |
| Vehicle Maintenance | 2 | — | 3.12 | 3 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (18 rows) View all 18 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 87942799 | May 23, 2026 | MT | 3 | — |
PETERBILT TRUCK TRACTOR
|
1 | 395.24 | No |
| 86917729 | Jan 29, 2026 | CA | 2 | MADERA AREA |
PETERBILT TRUCK TRACTOR
|
5 | 392.2-SLLS2, 392.2-SLLLR, 393.9A-LLPL | No |
| 86861391 | Jan 20, 2026 | ID | 2 | HAMER ID |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 83620775 | Jan 14, 2025 | CO | 1 | LAMAR CO |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 83483241 | Dec 23, 2024 | MT | 3 | LIMA MT |
WESTERN STAR TRUCK TRACTOR
|
0 | — | No |
| 83304191 | Dec 2, 2024 | CO | 2 | GROVER CO |
PETERBILT TRUCK TRACTOR
|
2 | 393.9A-LBL, 393.60D | No |
| 82296169 | Jul 30, 2024 | ND | 3 | ELLENDALE ND |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 81101760 | Mar 12, 2024 | WA | 3 | PASCO WA |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 80166665 | Nov 13, 2023 | CA | 3 | DONNER PASS IF |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 80057240 | Nov 1, 2023 | ND | 2 | WEST FARGO ND |
WESTERN STAR TRUCK TRACTOR
|
0 | — | No |
| 79876753 | Oct 9, 2023 | SD | 3 | MIDWAY SCALE |
WESTERN STAR TRUCK TRACTOR
|
0 | — | No |
| 79783971 | Sep 27, 2023 | KS | 3 | ks-ford-county---057 |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 79599496 | Sep 4, 2023 | MT | 2 | SHELBY MT |
PETERBILT TRUCK TRACTOR
|
1 | 393.9(a) | No |
| 79474907 | Aug 22, 2023 | NV | 3 | SLOAN CHECKSITE |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 79388705 | Aug 8, 2023 | CA | 1 | CACHE CREEK |
PETERBILT TRUCK TRACTOR
|
0 | — | No |
| 79188916 | Jul 17, 2023 | ID | 1 | EAST PORT OF ENTRY |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.48(a) | No |
| 78573539 | May 3, 2023 | ND | 3 | FARGO SCALE W OF I-29 ON I-94 |
WESTERN STAR TRUCK TRACTOR
|
0 | — | No |
| 78355977 | Apr 13, 2023 | MT | 3 | SILVER STAR SOUTH LOT | — | 0 | — | No |
Recent Crashes (1 row)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| IA1400808007 | Jul 14, 2014 | IA | 0 | 1 | Yes | No | Injury |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jul 19, 2012 | MC268160-C | REI | REINSTATEMENT | REI → |
| Jun 19, 2007 | MC268160-C | REI | REINSTATEMENT | REI → |
Insurance Coverage Timeline (29 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 19 CBC 1946542 | 91X | $5,000,000 | Jun 1, 2023 | On file | ACTIVE |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | BIPD/Primary | — | Jul 5, 2012 | Jul 4, 2012 | REPLACED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | CARGO | — | Jul 4, 2012 | Aug 3, 2012 | CANCELLED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 19301090 | BIPD/Primary | — | Jul 4, 2012 | Aug 4, 2012 | CANCELLED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 19301090 | BIPD/Primary | — | Jul 4, 2012 | Jul 5, 2012 | REPLACED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | BIPD/Primary | — | Jul 4, 2012 | Aug 3, 2012 | CANCELLED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | BIPD/Primary | — | Jul 4, 2012 | Jul 4, 2012 | REPLACED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | BIPD/Primary | — | Jul 4, 2012 | Jul 4, 2012 | REPLACED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | 1931090 | BIPD/Primary | — | Jul 4, 2012 | Aug 3, 2012 | CANCELLED |
| NORTHBRIDGE GENERAL INSURANCE CORPORATION | CBC 1931090 | BIPD/Primary | — | Jul 4, 2012 | Jun 1, 2023 | REPLACED |
| Coverage gap — 17 days without BIPD/Primary coverage from Jun 17, 2012 to Jul 4, 2012 | ||||||
| ZURICH AMERICAN INSURANCE COMPANY | 8704645 | BIPD/Excess | — | Sep 15, 2011 | Jun 17, 2012 | CANCELLED |
| ARCH INSURANCE COMPANY | PRP-0038603-00 | CARGO | — | May 1, 2010 | Jul 4, 2012 | REPLACED |
| ZURICH AMERICAN INSURANCE COMPANY | 8601029 | BIPD/Excess | — | May 1, 2010 | Sep 15, 2011 | CANCELLED |
| ZURICH AMERICAN INSURANCE COMPANY | AF 9800425 | BIPD/Primary | — | May 1, 2010 | Jun 17, 2012 | CANCELLED |
| ACE AMERICAN INSURANCE COMPANY | 499-417 | CARGO | — | Jan 22, 2010 | May 1, 2010 | REPLACED |
| ACE AMERICAN INSURANCE COMPANY | CAC305004 | BIPD/Primary | — | May 1, 2008 | May 1, 2010 | REPLACED |
| ACE AMERICAN INSURANCE COMPANY | CAC305004 | BIPD/Primary | — | May 1, 2008 | May 1, 2008 | REPLACED |
| UNITED STATES FIRE INSURANCE CO. | 133-850039 | BIPD/Primary | — | Jun 18, 2007 | May 1, 2008 | REPLACED |
| UNITED STATES FIRE INSURANCE CO. | 133-850039 | BIPD/Primary | — | Jun 18, 2007 | May 31, 2008 | CANCELLED |
| UNITED STATES FIRE INSURANCE CO. | 133-850039 | BIPD/Primary | — | May 1, 2007 | Jun 18, 2007 | REPLACED |
| UNITED STATES FIRE INSURANCE CO. | 133-850039 | BIPD/Primary | — | May 1, 2007 | May 1, 2007 | REPLACED |
| UNITED STATES FIRE INSURANCE CO. | 133-850039 | BIPD/Primary | — | May 1, 2007 | May 1, 2007 | REPLACED |
| RANGER INS. CO./FAIRMONT SPECIALTY INS. CO. | TPO 203313 | BIPD/Primary | — | Mar 27, 2006 | May 1, 2007 | REPLACED |
| RANGER INS. CO./FAIRMONT SPECIALTY INS. CO. | TPO 203313 | BIPD/Primary | — | Mar 27, 2006 | Mar 27, 2006 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Jun 1, 2023insuranceTERM/REPL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Aug 4, 2012insuranceTERM/CANCL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Aug 3, 2012insuranceTERM/CANCL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Aug 3, 2012insuranceCANCEL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Jul 19, 2012
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Jul 5, 2012insuranceTERM/REPL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Jul 4, 2012insuranceTERM/REPL — NORTHBRIDGE GENERAL INSURANCE CORPORATION
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Jul 4, 2012insuranceTERM/REPL — ARCH INSURANCE COMPANY
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Jun 25, 2012
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Jun 25, 2012authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jun 17, 2012insuranceCANCEL — ZURICH AMERICAN INSURANCE COMPANY
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Jun 17, 2012insuranceCANCEL — ZURICH AMERICAN INSURANCE COMPANY
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Jun 17, 2012insurance gapCoverage gap: 17 days without BIPD/Primary insurance (through Jul 4, 2012)
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Sep 15, 2011insuranceCANCEL — ZURICH AMERICAN INSURANCE COMPANY
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May 14, 2010
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May 1, 2010insuranceTERM/REPL — ACE AMERICAN INSURANCE COMPANY
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May 1, 2010insuranceTERM/REPL — ACE AMERICAN INSURANCE COMPANY
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Sep 30, 2009authorityAuthority revoked — INVOLUNTARY REVOCATION
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Sep 24, 2009insuranceCANCEL — ROYAL INDEMNITY COMPANY
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May 31, 2008insuranceTERM/CANCL — UNITED STATES FIRE INSURANCE CO.
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May 1, 2008insuranceTERM/REPL — ACE AMERICAN INSURANCE COMPANY
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May 1, 2008insuranceTERM/REPL — UNITED STATES FIRE INSURANCE CO.
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Jun 18, 2007insuranceTERM/REPL — UNITED STATES FIRE INSURANCE CO.
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Jun 5, 2007
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Jun 5, 2007
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Jun 5, 2007authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jun 5, 2007authorityAuthority revoked — INVOLUNTARY REVOCATION
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May 1, 2007insuranceTERM/REPL — UNITED STATES FIRE INSURANCE CO.
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May 1, 2007insuranceTERM/REPL — RANGER INS. CO./FAIRMONT SPECIALTY INS. CO.
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Apr 6, 2006
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Mar 27, 2006insuranceTERM/REPL — ROYAL INDEMNITY COMPANY
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Mar 27, 2006insuranceTERM/REPL — RANGER INS. CO./FAIRMONT SPECIALTY INS. CO.
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Nov 22, 2000insuranceNAMECHG — ROYAL INSURANCE COMPANY
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Nov 22, 2000insuranceNAMECHG — ROYAL INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| CACHE CREEK | CA | 1 | 0 |
| DONNER PASS IF | CA | 1 | 0 |
| MADERA AREA | CA | 1 | 0 |
| GROVER CO | CO | 1 | 0 |
| LAMAR CO | CO | 1 | 0 |
| EAST PORT OF ENTRY | ID | 1 | 0 |
| HAMER ID | ID | 1 | 0 |
| LIMA MT | MT | 1 | 0 |
| SHELBY MT | MT | 1 | 0 |
| SILVER STAR SOUTH LOT | MT | 1 | 0 |
Related Records Cross-references to every adjacent page
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Alberta (Canada) carriers
All carriers based in Alberta (Canada)
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Edmonton carriers
Carriers based in Edmonton, AB
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Stations in Alberta (Canada)
Where this carrier might be inspected
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Docket MC268160
common · ACTIVE · MC
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NORTHBRIDGE GENERAL INSURANCE CORPORATION
91X policy on file
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ZURICH AMERICAN INSURANCE COMPANY
BIPD/Excess policy on file
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ARCH INSURANCE COMPANY
CARGO policy on file
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ACE AMERICAN INSURANCE COMPANY
CARGO policy on file
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UNITED STATES FIRE INSURANCE CO.
BIPD/Primary policy on file
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RANGER INS. CO./FAIRMONT SPECIALTY INS. CO.
BIPD/Primary policy on file
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ROYAL INDEMNITY COMPANY
CARGO policy on file
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ROYAL INSURANCE COMPANY
BIPD/Primary policy on file
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TRUCK PROCESS AGENTS OF AMERICA, INC
BOC-3 process agent · 127,947 carriers served
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18 inspections
Full roadside inspection history
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1 reportable crash
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify KEG RIVER CHEMICAL CORP
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about KEG RIVER CHEMICAL CORP
Is KEG RIVER CHEMICAL CORP an active motor carrier? ▾
What is KEG RIVER CHEMICAL CORP's safety rating? ▾
How many inspections has KEG RIVER CHEMICAL CORP had? ▾
What is KEG RIVER CHEMICAL CORP's out-of-service rate? ▾
Where is KEG RIVER CHEMICAL CORP based? ▾
Does KEG RIVER CHEMICAL CORP have valid operating authority? ▾
How many trucks and drivers does KEG RIVER CHEMICAL CORP operate? ▾
Has KEG RIVER CHEMICAL CORP had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.