DIRECT HOME DELIVERY SERVICE INC
USDOT 531039 • DBA: DIRECT TRANSPORT • 9470 MISSION BLVD, RIVERSIDE, CA, 92509
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Contract Carrier | MC-266283 | ACTIVE | Unknown | Jan 3, 2020 |
Active Insurance (2)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP53298A | ON FILE | Jan 2, 2020 | Mar 31, 2022 |
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | CARGO | QT-660-4A496190-TIL-11 | ON FILE | Jul 25, 2011 | Aug 24, 2011 |
Insurance History (27 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP53298A | REPLACED | Oct 14, 2019 | Jan 2, 2020 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP53298A | NAME CHANGED | Oct 14, 2019 | Feb 10, 2020 |
| PROTECTIVE INSURANCE CO. | BIPD/Primary | MF000201 | REPLACED | Oct 14, 2018 | Oct 14, 2019 |
| NATIONWIDE MUTUAL INSURANCE COMP | BIPD/Primary | ACP BA 3006874469 | REPLACED | Oct 14, 2014 | Oct 14, 2018 |
| NATIONWIDE MUTUAL INSURANCE COMP | BIPD/Primary | ACP BA 3006874469 | CANCELLED | Oct 14, 2014 | Nov 13, 2018 |
| DEPOSITORS INSURANCE COMPANY | BIPD/Primary | ACP BAPD 7805763412 | REPLACED | Oct 14, 2012 | Oct 14, 2014 |
| PLAZA INSURANCE COMPANY | BIPD/Primary | 10ATMTR1500646-00 | CANCELLED | Dec 1, 2011 | Oct 14, 2012 |
| TOWER INSURANCE COMPANY OF NEW YORK | BIPD/Primary | 54ATMTR-000001-CA01 | CANCELLED | Oct 14, 2009 | Nov 12, 2009 |
| TOWER INSURANCE COMPANY OF NEW YORK | BIPD/Primary | 54ATMTR-000002-CA01 | REPLACED | Oct 9, 2009 | Oct 14, 2009 |
| TOWER INSURANCE COMPANY OF NEW YORK | BIPD/Primary | 54ATMTR-000002-CA01 | CANCELLED | Oct 9, 2009 | Nov 8, 2009 |
| FARWEST INSURANCE COMPANY(FAR WEST) | BIPD/Primary | CTP0000768 | CANCELLED | Mar 14, 2001 | Jun 30, 2001 |
| FARWEST INSURANCE COMPANY(FAR WEST) | BIPD/Primary | CTP0000768 | CANCELLED | Dec 17, 2000 | Mar 14, 2001 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | CANCELLED | Jun 21, 2000 | Dec 17, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | REPLACED | May 21, 2000 | Jun 21, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | CANCELLED | May 21, 2000 | Jul 13, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | REPLACED | Feb 11, 2000 | May 21, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | CANCELLED | Feb 11, 2000 | May 24, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | CANCELLED | Aug 1, 1999 | Feb 12, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | CTP0000768 | REPLACED | Aug 1, 1999 | Feb 11, 2000 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C171705520 | REPLACED | Apr 18, 1998 | Aug 1, 1999 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C171705520 | REPLACED | Feb 18, 1998 | Apr 18, 1998 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C 1717 055 20 | REPLACED | Dec 19, 1997 | Feb 18, 1998 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C 1717 055 20 | CANCELLED | Dec 19, 1997 | Feb 21, 1998 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C 17 17 055 20 | REPLACED | Sep 18, 1997 | Jun 18, 1997 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C171705520 | REPLACED | Jun 18, 1997 | Dec 19, 1997 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | C171705520 | CANCELLED | May 1, 1997 | Jul 18, 1997 |
| CONDOR INSURANCE COMPANY | BIPD/Primary | GBP 1705520 | CANCELLED | Jan 28, 1994 | Nov 5, 2000 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | GREAT WEST CASUALTY CO. | MCP53298A | BIPD/Primary | Mar 31, 2022 | Mar 31, 2022 |
| TERM/CANCL | GREAT WEST CASUALTY CO. | MCP53298A | BIPD/Primary | Feb 10, 2020 | Feb 10, 2020 |
| TERM/REPL | GREAT WEST CASUALTY CO. | MCP53298A | BIPD/Primary | Jan 2, 2020 | Jan 2, 2020 |
| TERM/REPL | PROTECTIVE INSURANCE CO. | MF000201 | BIPD/Primary | Oct 14, 2019 | Oct 14, 2019 |
| TERM/CANCL | NATIONWIDE MUTUAL INSURANCE COMP | ACP BA 3006874469 | BIPD/Primary | Nov 13, 2018 | Nov 13, 2018 |
| TERM/REPL | NATIONWIDE MUTUAL INSURANCE COMP | ACP BA 3006874469 | BIPD/Primary | Oct 14, 2018 | Oct 14, 2018 |
| TERM/REPL | DEPOSITORS INSURANCE COMPANY | ACP BAPD 7805763412 | BIPD/Primary | Oct 14, 2014 | Oct 14, 2014 |
| CANCEL | PLAZA INSURANCE COMPANY | 10ATMTR1500646-00 | BIPD/Primary | Oct 14, 2012 | Oct 14, 2012 |
| CANCEL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | QT-660-4A496190-TIL-11 | CARGO | Aug 24, 2011 | Aug 24, 2011 |
| CANCEL | TOWER INSURANCE COMPANY OF NEW YORK | 54ATMTR-000001-CA01 | BIPD/Primary | Nov 12, 2009 | Nov 12, 2009 |
| TERM/CANCL | TOWER INSURANCE COMPANY OF NEW YORK | 54ATMTR-000002-CA01 | BIPD/Primary | Nov 8, 2009 | Nov 8, 2009 |
| TERM/REPL | TOWER INSURANCE COMPANY OF NEW YORK | 54ATMTR-000002-CA01 | BIPD/Primary | Oct 14, 2009 | Oct 14, 2009 |
| CANCEL | FARWEST INSURANCE COMPANY(FAR WEST) | CTP0000768 | BIPD/Primary | Jun 30, 2001 | Jun 30, 2001 |
| CANCEL | FARWEST INSURANCE COMPANY(FAR WEST) | CTP0000768 | BIPD/Primary | Mar 14, 2001 | Mar 14, 2001 |
| CANCEL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | Dec 17, 2000 | Dec 17, 2000 |
| CANCEL | CONDOR INSURANCE COMPANY | GBP 1705520 | BIPD/Primary | Nov 5, 2000 | Nov 5, 2000 |
| TERM/CANCL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | Jul 13, 2000 | Jul 13, 2000 |
| TERM/REPL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | Jun 21, 2000 | Jun 21, 2000 |
| TERM/CANCL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | May 24, 2000 | May 24, 2000 |
| TERM/REPL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | May 21, 2000 | May 21, 2000 |
| TERM/CANCL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | Feb 12, 2000 | Feb 12, 2000 |
| TERM/REPL | CONDOR INSURANCE COMPANY | CTP0000768 | BIPD/Primary | Feb 11, 2000 | Feb 11, 2000 |
| TERM/REPL | CONDOR INSURANCE COMPANY | C171705520 | BIPD/Primary | Aug 1, 1999 | Aug 1, 1999 |
| TERM/REPL | CONDOR INSURANCE COMPANY | C171705520 | BIPD/Primary | Apr 18, 1998 | Apr 18, 1998 |
| TERM/CANCL | CONDOR INSURANCE COMPANY | C 1717 055 20 | BIPD/Primary | Feb 21, 1998 | Feb 21, 1998 |
| TERM/REPL | CONDOR INSURANCE COMPANY | C 1717 055 20 | BIPD/Primary | Feb 18, 1998 | Feb 18, 1998 |
| TERM/REPL | CONDOR INSURANCE COMPANY | C171705520 | BIPD/Primary | Dec 19, 1997 | Dec 19, 1997 |
| CANCEL | CONDOR INSURANCE COMPANY | C171705520 | BIPD/Primary | Jul 18, 1997 | Jul 18, 1997 |
| TERM/REPL | CONDOR INSURANCE COMPANY | C 17 17 055 20 | BIPD/Primary | Jun 18, 1997 | Jun 18, 1997 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| CONTRACT | MC-266283 | INVOLUNTARY REVOCATION | Unknown |
| CONTRACT | MC-266283 | VOLUNTARY REVOCATION | Unknown |
Authority Action History (5 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC266283 | CONTRACT | INVOLUNTARY REVOCATION | Jan 7, 2020 | DISCONTINUED REVOCATION | Jan 3, 2020 |
| MC266283 | MOTOR PROPERTY CONTRACT CARRIER | REINSTATED | Oct 31, 2012 | — | Unknown |
| MC266283 | MOTOR PROPERTY CONTRACT CARRIER | REINSTATED | Jan 18, 2012 | REVOKED | Oct 22, 2012 |
| MC266283 | CONTRACT | INVOLUNTARY REVOCATION | Jan 27, 1994 | DISCONTINUED REVOCATION | Unknown |
| MC266283 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Sep 22, 1993 | REVOKED | Dec 21, 2000 |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
4 states • 122 inspections
Violation Summary (88 violations from latest 100 of 122 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 18 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLLR | Operating a CMV while ill or fatigued | 5 | 0 | 8 | Unsafe Driving |
| FMCSR:396.3(a)(1) | Inspection/repair/maintenance - general | 4 | 1 | 5 | Vehicle Maintenance |
| FMCSR:393.60(d) | Glazing/window obstructions | 4 | 0 | 4 | Vehicle Maintenance |
| FMCSR:392.2-SLLEQP | Operating a CMV while ill or fatigued | 3 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLS3 | Speeding 11-14 mph over limit | 3 | 0 | 7 | Unsafe Driving |
| FMCSR:393.9(a) | Inoperable required lamps | 3 | 1 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLDL | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.2-SLLSR | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:393.60D | Glazing/window obstructions | 2 | 0 | 4 | Vehicle Maintenance |
| FMCSR:393.78A-WS | Windshield condition defective | 2 | 0 | 4 | Vehicle Maintenance |
| FMCSR:395.30B1-ELDDFR | HOS (ELD) - Driver failing to review records and certify the accuracy of the information. | 2 | 0 | — | Hours Of Service |
| FMCSR:392.2-SLL | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LFTSI | Inoperable required lamps | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:395.3A3-HOSPRNP | Driving beyond 11 hour driving limit in a 14-hour period. (Property carrying vehicle) - Nominal Violation | 2 | 0 | — | Hours Of Service |
| FMCSR:392.2-SLLTCD | Operating a CMV while ill or fatigued | 2 | 0 | 8 | Unsafe Driving |
| FMCSR:392.9A2-C | Cargo - Vehicle components or dunnage not secured | 1 | 1 | — | Unsafe Driving |
| FMCSR:393.95F | Emergency Equipment - Stopped vehicle warning devices missing or improper | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.9A-LIL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.70B1I-CDFAM | Coupling devices defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.9A-LSML | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLED | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.3A2-HOSPDIT | HOS (Property) - Driver driving beyond the 14 hour after coming on duty following 10 consecutive hours off duty at the time of inspection. Time | 1 | 1 | — | Hours Of Service |
| FMCSR:395.24C2II-ELDTN | HOS (ELD) - Driver failing to manually input or verify CMV trailer number. | 1 | 0 | — | Hours Of Service |
| FMCSR:393.9A-LSLIWR | Inoperable required lamps | 1 | 1 | 3 | Vehicle Maintenance |
| FMCSR:392.71A-D | Driver - Using or equipping a CMV with a radar detector | 1 | 0 | — | Unsafe Driving |
| FMCSR:395.8A1-HOSP | HOS (Property) - Failing to have a record of duty status using the method prescribed | 1 | 0 | — | Hours Of Service |
| FMCSR:383.23A2-LCDLNP | License (CDL) - Operate a CMV while not in possession of a CDL on person | 1 | 0 | — | Driver Fitness |
| FMCSR:395.24D-ELDPT | HOS (ELD) - On request by an authorized safety official a driver must produce and transfer from an ELD the driver's hours of service records in accordance with t | 1 | 0 | — | Hours Of Service |
| FMCSR:393.45B2-B-AIR | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:395.3A2-HOSPD | HOS (Property) - Driving beyond the 14 hour after coming on duty following 10 consecutive hours off duty during the current 8 consecutive day period. Date and Tim | 1 | 0 | — | Hours Of Service |
| FMCSR:395.3A1-HOSPD | HOS (Property) - Driving more than 11 hours following 10 consecutive hours off duty during the current 8 consecutive day period. Date and Time | 1 | 0 | — | Hours Of Service |
| FMCSR:393.95A4-EEUS | Emergency Equipment - Fire Extinguishers - unsecured | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.81-H | Horn inoperable | 1 | 0 | 2 | Vehicle Maintenance |
| FMCSR:392.2-SLLS2 | Speeding 6-10 mph over limit | 1 | 0 | 5 | Unsafe Driving |
| FMCSR:393.41-BNPB | Brake - Inoperative or missing parking brake on power unit | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:395.22(h)(3) | Driver failed to maintain instruction sheet for ELD malfunction reporting requirements | 1 | 0 | — | Hours Of Service |
| FMCSR:395.22(h)(4) | Driver failed to maintain supply of blank drivers records of duty status graph-grids | 1 | 0 | — | Hours Of Service |
| FMCSR:393.11(a)(1) | Lighting devices/reflectors | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.9(a)(2) | Failing to secure vehicle equipment | 1 | 1 | — | Unsafe Driving |
| FMCSR:391.11(b)(4) | No valid medical certificate | 1 | 0 | 7 | Driver Fitness |
| FMCSR:393.207(g) | No / defective air suspension exhaust control | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:392.82(a)(1) | Texting while driving | 1 | 0 | 10 | Unsafe Driving |
| FMCSR:393.11 | Lighting devices/reflectors | 1 | 0 | 3 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (122 inspections)
Showing 50 of 122
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
25 crash records from FMCSA Crash File
Crash History (25 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Dec 5, 2025 | AZ | TOW | 0 | 0 | BUCKEYE | SR 85 at MP 150 | ...373791 | DIRECT HOME DELIVERY SERVICE INC |
| Feb 23, 2024 | CA | INJURY | 0 | 1 | MORENO VALLEY | 33.941970/-117.274497 | ...674773 | DIRECT HOME DELIVERY SERVICE INC |
| May 1, 2023 | CA | FATAL | 1 | 4 | MURRIETA | 33.604686/ -117.171535 | ...327733 | DIRECT HOME DELIVERY SERVICE INC |
| Nov 8, 2022 | CA | TOW | 0 | 0 | ONTARIO | RT 10/350ft E of 6TH ST | ...234525 | DIRECT HOME DELIVERY SERVICE INC |
| Jul 8, 2022 | CA | TOW | 0 | 0 | FONTANA | ETIWANDA AV/CLARK ST | ...229946 | DIRECT HOME DELIVERY SERVICE INC |
| Jun 9, 2022 | CA | TOW | 0 | 0 | UNINCORPORATED | RT215/367 FT S OF CENTRAL AV | ...674770 | DIRECT HOME DELIVERY SERVICE INC |
| Apr 19, 2022 | CA | INJURY | 0 | 2 | UNINCORPORATED | RT 5/2mi S of SAN JOAQUIN COUNTY LINE | ...674771 | DIRECT HOME DELIVERY SERVICE INC |
| Jan 21, 2022 | CA | INJURY | 0 | 1 | UNINCORPORATED | ANTELOPE RD/BENIGNI AV | ...762333 | DIRECT HOME DELIVERY SERVICE INC |
| Oct 1, 2021 | CA | TOW | 0 | 0 | UNINCORPORATED | MYRTLE AV/78ft S PAMELA RD | ...229947 | DIRECT HOME DELIVERY SERVICE INC |
| Aug 9, 2021 | CA | TOW | 0 | 0 | UNINCORPORATED | RT138/542ft W OIL WELL RD | ...607474 | DIRECT HOME DELIVERY SERVICE INC |
| Jul 12, 2021 | CA | TOW | 0 | 0 | UNINCORPORATED | RT60/2.26m W JACK RABBIT TRAIL | ...607486 | DIRECT HOME DELIVERY SERVICE INC |
| Jun 12, 2020 | NV | TOW | 0 | 0 | — | — | — | — |
| Jun 10, 2020 | CA | TOW | 0 | 0 | — | — | — | — |
| May 21, 2020 | CA | TOW | 0 | 0 | — | — | — | — |
| Sep 5, 2019 | CA | TOW | 0 | 0 | — | — | — | — |
| Dec 22, 2018 | CA | TOW | 0 | 0 | — | — | — | — |
| Nov 22, 2018 | CA | TOW | 0 | 0 | — | — | — | — |
| May 2, 2018 | CA | TOW | 0 | 0 | — | — | — | — |
| Nov 2, 2017 | CA | INJURY | 0 | 1 | — | — | — | — |
| Sep 21, 2017 | CA | TOW | 0 | 0 | — | — | — | — |
| Dec 15, 2015 | CA | TOW | 0 | 0 | — | — | — | — |
| Apr 29, 2015 | CA | TOW | 0 | 0 | — | — | — | — |
| Mar 6, 2013 | CA | INJURY | 0 | 1 | — | — | — | — |
| Sep 4, 2009 | CA | INJURY | 0 | 1 | — | — | — | — |
| Aug 25, 2008 | CA | TOW | 0 | 0 | — | — | — | — |
Compliance Timeline
55 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 55 events