TruckCodex

ARROWHEAD FREIGHT LLC

USDOT 3962559 Active AUTHORIZED FOR HIRE Company officer: JESICA HOOPER General Freight Beverages Paper Products Based in ARDEN, NC
Brokers & shippers · booking check

No hard blockers on file

Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Clear to review
Policy effective · Oct 17, 2025
On file
  • 1 active operating authority
  • Insurance on file · $750,000 PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file PROCESS AGENT SERVICE COMPANY, INC. Details →
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — ARROWHEAD FREIGHT LLC (USDOT 3962559)
Verdict: CLEAR TO REVIEW
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Authority / census status: Active
Active BIPD limit: $750,000

Blockers:
  (none)

Cautions:
  (none)

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — PROCESS AGENT SERVICE COMPANY, INC.

Source: https://truckcodex.com/usdot/3962559/
As of: Jul 29, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · filing & peer scorecard

TruckCodex filing & peer scorecard · A

Composite of 3/5 scored components (mean 100/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 60% · 3/5 signals · expand
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
NR

Peer OOS benchmark unavailable (missing power units, OOS rates, or fewer than 5 same-size peers).

NR reason: getCarrierPeerSafety returned null.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex filing & peer scorecard from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not a booking verdict and not legal advice. See methodology. Booking triage on this page: Clear to review.

Operating authority
Insurance

1 active liability filing

BOC-3 agent

PROCESS AGENT SERVICE COMPANY, INC.

Company profile

Company details
USDOT 3962559
In FMCSA records since Sep 30, 2022 (~3y)
MC / docket MC1478246
Company officer JESICA HOOPER
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight, Beverages, Paper Products
Fleet size 2 units
Drivers 4
Annual mileage 139,874 mi
Contact & address
Phone: (828) 398-8685
Email: [email protected]
Physical
404 CARRINGTON PLACE
ARDEN, NC 28704
Mailing
PO BOX 15171
ASHEVILLE, NC 28813-0171
Registration & safety rating
USDOT 3962559
In FMCSA records since Sep 30, 2022 (~3y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 139,874 mi
vs. National Average
Vehicle OOS Rate 25.0% vs 23.4% +1.6 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.75 vs 1.80 -0.05
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Broker bond / trust (BMC-84/85)

No active broker surety bond or trust fund on file.

BMC-84 is a surety bond; BMC-85 is a trust-fund agreement. Required for property brokers / freight forwarders — not motor-carrier BIPD liability insurance.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 2 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 9 inspections →
Driver Vehicle Hazmat
Inspections 8 8 0
OOS inspections 0 1 0
OOS percentage 0% 12.5% —
National average 6.7% 23.4% 4.4%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
2
Drivers
4
Inspections
9
FMCSA roadside history on file
OOS Rate (peak)
25.0%
driver or vehicle, whichever higher
Crashes
1
None in last 24 months · all-time on file
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

ARROWHEAD FREIGHT LLC is a motor carrier based in ARDEN, NC, registered with the FMCSA under USDOT 3962559. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 2 power units and 4 drivers, with 9 roadside inspections on file and a peak out-of-service rate of 25.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

ARROWHEAD FREIGHT LLC is a small fleet, operating 2 power units and 4 drivers, based in Arden, NC. Across 8 roadside inspections in the last 24 months, the fleet's 12.5% out-of-service rate sits below the 19.2% national average, with no reportable crashes on file. BMC-91 liability filing is on file with PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY, and operating authority is active for common.

Inspection profile

8 roadside inspections over the last 24 months, concentrated in KY (4) and IL (1).

Violation profile

12.5% out-of-service rate, below the 19.2% national average; led by Unsafe Driving (0.0% of violations); top code 392.2 (Violation of Local Laws) cited 1 times.

Fleet profile

The fleet comprises 2 power units (small fleet) and 4 drivers; Peterbilt, Stri, and Mack are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 25.0% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-03 2026-02

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
5 violations
Hours of Service
4 violations
Vehicle Maintenance
4 violations
1 OOS · 25.0%
General/Admin
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Kentucky (KY) 4 0 0.0% Feb 13, 2026
Illinois (IL) 1 0 0.0% Feb 10, 2026
North Carolina (NC) 1 1 100.0% Dec 16, 2025
Ohio (OH) 1 0 0.0% Feb 16, 2026
Tennessee (TN) 1 0 0.0% Mar 29, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Peterbilt 7
Stri 5
Freightliner 1
Kenworth 1
Mack 1
Trvs 1
Unknown 1
Vanguard 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 27, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 27, 2026
Hours of Service 1 — 0.15 0 — Jul 27, 2026
Unsafe Driving 1 — 7.00 7 — Jul 27, 2026
Vehicle Maintenance 3 — 5.20 5 — Jul 27, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (9 rows) View all 9 →
Inspection # Date State Level Station Vehicle Violations ▼ Top Codes OOS
85152054 Jul 8, 2025 KY 2 CORBIN
PETERBILT TRUCK TRACTOR
NC NM4717 · 1XP5DB9X3XN475661
6 395.8D5-HOSF, 390.21TB, 395.8F4-HOSM No
87074295 Feb 16, 2026 OH 3 QUAKER CITY OH
KENWORTH TRUCK TRACTOR
KY UNKNOWN · 1XKYD49X1PJ238429
4 392.2-SLLEQP, 395.24, 392.2-SLLS1 No
86478438 Dec 4, 2025 KY 3 LONDON
PETERBILT TRUCK TRACTOR
NC NM4717 · 1XP5DB9X3XN475661
2 392.2-SLL, 392.16-D No
86875421 Jan 23, 2026 KY 2 WADDY
PETERBILT TRUCK TRACTOR
NC NM4717 · 1XP5DB9X3XN475661
1 393.9A-LHLI No
86591481 Dec 16, 2025 NC 2 UNION
PETERBILT TRUCK TRACTOR
NC NM4717 · 1XP5DB9X3XN475661
1 393.9BRKLAMP Yes
81420591 Apr 22, 2024 NC 3 HAYWOOD CO I40 WB 10MM
FREIGHTLINER TRUCK TRACTOR
NC NE8418 · 1FUJA6AV81LK00678
1 392.2 No
87042121 Feb 13, 2026 KY 2 VERONA
PETERBILT TRUCK TRACTOR
KY 007665A · 1XPBD49X8PD862629
0 — No
87017630 Feb 10, 2026 IL 3 I64
PETERBILT TRUCK TRACTOR
KY 1XPBD49XXK · 1XPBD49XXKD625312
0 — No
84268243 Mar 29, 2025 TN 3 MAIN STREET
PETERBILT TRUCK TRACTOR
UK NM4717 · 1XP5DB9X3XN475661
0 — No
Recent Crashes (1 row)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
NC0107793302 Jul 23, 2024 NC 0 0 Yes No Tow
Authority Records (1 docket)
common
MC1478246
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Oct 21, 2022 MC1478246-C CPL REVOCATION CPL →
Insurance Coverage Timeline (6 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA864169998 91X $750,000 Oct 17, 2025 On file ACTIVE
CONCERT SPECIALTY INSURANCE COMPANY CS SPS 2684653-01 BIPD/Primary — Oct 17, 2024 Oct 17, 2024 REPLACED
CONCERT SPECIALTY INSURANCE COMPANY CS SPS 2684653-01 BIPD/Primary — Oct 17, 2024 Oct 27, 2025 CANCELLED
CONCERT SPECIALTY INSURANCE COMPANY CS SPS 2684653-01 BIPD/Primary — Oct 17, 2024 Oct 17, 2025 REPLACED
CONCERT SPECIALTY INSURANCE COMPANY CS SPS 2684653-00 BIPD/Primary — Oct 17, 2023 Oct 17, 2024 REPLACED
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA962526509 BIPD/Primary — Oct 18, 2022 Oct 17, 2023 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Oct 27, 2025
    insurance
    TERM/CANCL — CONCERT SPECIALTY INSURANCE COMPANY
  2. Oct 17, 2025
    insurance
    TERM/REPL — CONCERT SPECIALTY INSURANCE COMPANY
  3. Oct 10, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  4. Oct 17, 2024
    insurance
    TERM/REPL — CONCERT SPECIALTY INSURANCE COMPANY
  5. Oct 17, 2024
    insurance
    TERM/REPL — CONCERT SPECIALTY INSURANCE COMPANY
  6. Oct 17, 2023
    insurance
    TERM/REPL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  7. Oct 21, 2022
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
I64 IL 1 0
CORBIN KY 1 0
LONDON KY 1 0
VERONA KY 1 0
WADDY KY 1 0
HAYWOOD CO I40 WB 10MM NC 1 0
UNION NC 1 1
QUAKER CITY OH OH 1 0
MAIN STREET TN 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws Unsafe Driving 1 0
393.81 Horn inoperative Vehicle Maintenance 1 0
395.24 HOS (ELD) - ELD form and manner Hours of Service 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers