TRUE FRIEND TRUCKING LLC
USDOT 3811024 • 2441 ARKANSAS AVE, NORFOLK, VA, 23513
ACTIVEMotor Carrier
Authority:1 active
Insurance:1 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None
Overview
Company profile from FMCSA Census File
USDOT
3,811,024
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
Phone
7575532835
Email
Power Units (MCS-150)
2
Drivers (MCS-150)
1
MCS-150 Mileage
170,000
BOC-3 Agent
Physical Address
2441 ARKANSAS AVE, NORFOLK, VA, 23513
Mailing Address
2441 ARKANSAS AVE, NORFOLK, VA, 23513-4507
Contact
Phone: 7575532835
Email: [email protected]
Risk Signals1 flagged
MEDIUM
Elevated driver OOS rate: 12.5%
National average is 6.7%. This carrier's driver OOS rate is 5.8 percentage points above average.
Signals are auto-detected from FMCSA public records. This is not a regulatory determination.
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
1 active
Latest: Apr 5, 2022
BOC-3 Filing
On file
Operating Authority
fmcsa-authhistApr 5, 2026
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Common Carrier | MC-1375395 | ACTIVE | Unknown | Unknown |
Active Insurance (1)
fmcsa-insurApr 5, 2026
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| CANAL INSURANCE CO. | BIPD/Primary | 206596001 | ON FILE | Apr 5, 2022 | Apr 5, 2024 |
Insurance Events Timeline
fmcsa-insur-hist
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | CANAL INSURANCE CO. | 206596001 | BIPD/Primary | Apr 5, 2024 | Apr 5, 2024 |
Authority Action History (1 events)
fmcsa-authhist-blob
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC1375395 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Apr 7, 2022 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Hours of Service
52%
Unsafe Driving
96%
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspections
8
Violations
15
1 OOS
Vehicle OOS %
0.0%
Driver OOS %
12.5%
Above nat'l avg (6.7%)
Power Units (MCS-150)
2
Drivers (MCS-150)
1
Crash Records
0
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
2
May
Jun
2
Jul
Aug
Sep
Oct
Nov
1
Dec
Jan
1
Feb
Mar
Apr
Clean monthMonth with OOSBased on latest 8 of 8 inspection records
Inspection Activity Map
5 states • 8 inspections
None Low Medium High🚛 Home base
Violation Summary (15 violations from 8 inspections)
fmcsa-inspection-file
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:395.8E-HOSPD | False record of duty status | 2 | 0 | 10 | Hours Of Service |
| FMCSR:392.2-SLLS1 | Speeding 1-5 mph over limit | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:393.95A1 | Emergency Equipment - Fire Extinguishers - no fire extinguisher present or not properly rated. | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.9A-LBL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:395.8A | Failing to keep RODS | 1 | 0 | 7 | Hours Of Service |
| FMCSR:390.21TB2-DOT | 390.21TB2-DOT | 1 | 0 | — | General/Admin |
| FMCSR:392.2-SLLS4 | Speeding 15+ mph over limit | 1 | 0 | 10 | Unsafe Driving |
| FMCSR:392.16-D | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.2-SLLS2 | Speeding 6-10 mph over limit | 1 | 0 | 5 | Unsafe Driving |
| FMCSR:395.8A1-HOSP | HOS (Property) - Failing to have a record of duty status using the method prescribed | 1 | 1 | — | Hours Of Service |
| FMCSR:392.2-SLLTCD | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LFTSI | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.9A-LIL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:396.3(a)(1) | Inspection/repair/maintenance - general | 1 | 0 | 5 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
Vehicle OOS Rate
0.0%vs nat'l 23.4%
-23.4 pts below avg
Driver OOS Rate
12.5%vs nat'l 6.7%
+5.8 pts above avg
Violations / Inspection
1.88vs nat'l 1.80
On par with national average
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (8 inspections)
fmcsa-inspectionsApr 5, 2026
| Date | Report # | Station | State | Level | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| Feb 26, 2026 | 87197333 | MOUNT HOPE WV | WV | Level 3 | CIMARRON M INTERMODAL CHASSIS | 1 | 392.2-SLLS1 | No |
| Dec 16, 2025 | 86598611 | BERLIN MD | MD | Level 2 | CIMC VEHIC INTERMODAL CHASSIS | 4 | 393.95A1, 393.9A-LBL, 395.8A | No |
| Jul 31, 2025 | 85381114 | FREEMAN VA | VA | Level 3 | UNPUBLISHE INTERMODAL CHASSIS | 3 | 395.8E-HOSPD, 392.2-SLLS4 | No |
| Jul 18, 2025 | 85264639 | NEW PHILADELPHIA OH | OH | Level 3 | CIMC VEHIC INTERMODAL CHASSIS | 3 | 392.16-D, 392.2-SLLS2, 395.8A1-HOSP | Yes |
| May 19, 2025 | 84714851 | NEWARK DE | DE | Level 3 | CIMC VEHIC INTERMODAL CHASSIS | 1 | 392.2-SLLTCD | No |
| May 14, 2025 | 84726878 | PORTSMOUTH VA | VA | Level 1 | HERCULES INTERMODAL CHASSIS | 2 | 393.9A-LFTSI, 393.9A-LIL | No |
| Oct 12, 2023 | 79905485 | PINNERS POINT CONTAINER YARD | VA | Level 1 | FREI TRUCK TRACTOR | 0 | — | No |
| Oct 11, 2023 | 79893368 | VA INTERNATIONAL GATEWAY | VA | Level 1 | CIMC INTERMODAL CHASSIS | 1 | 396.3(a)(1) | No |
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
6 total · 16.7% OOS
2025-052026-02
InspectionsOOS
Most frequent inspection stations
Violations by BASIC category
Compliance Timeline
1 event merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Apr 5, 2024
InsuranceInsurance term/repl
CANAL INSURANCE CO. • BIPD/Primary
Related Records
Related records
StateAll entities in Virginia
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CityEntities in NORFOLK, VA
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AuthorityMC-1375395 Certificate
Common Carrier — Download free PDF
Crashes0 crash records
FMCSA Crash File
Inspections8 inspection records
Full inspection history
StationMOUNT HOPE WV
1 inspection at this station
StationBERLIN MD
1 inspection at this station
StationFREEMAN VA
1 inspection at this station
BOC-3 AgentOWNER OPERATOR SERVICES, INC.
Process agent on file
InsurerCANAL INSURANCE CO.
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Data sources & freshness
FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026