AM3 TRANSPORTATION CO LLC

USDOT 3766845 Active AUTHORIZED FOR HIRE Conditional rated Company officer: AARON MUNOZ General Freight Beverages Paper Products Based in PALMVIEW, TX Grade B · 72
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Jun 30, 2025
Common (Property) reinstated · Jul 3, 2025
Policy effective · Dec 16, 2025
Review these
  • Prior insurance gap · 59 days May 2, 2025 → Jun 30, 2025
  • Common (Property) gap · 52 days Inactive May 12, 2025 → reinstated Jul 3, 2025
  • Conditional safety rating Carrier did not meet the safety fitness standard at the last compliance review.
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
  • SMS BASIC alert threshold exceeded HOS
On file
  • 1 active operating authority
  • Insurance on file · $750,000 COUNTY HALL INSURANCE COMPANY, INC A RR GROUP · 91X Details →
  • BOC-3 process agent on file #1 A+ AGENTS OF PROCESS, INC. Details →
Company officer: AARON MUNOZ
Cargo: General Freight, Beverages, Paper Products
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste)
TruckCodex risk summary — AM3 TRANSPORTATION CO LLC (USDOT 3766845)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): AARON MUNOZ (Company officer)

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 59 days — May 2, 2025 → Jun 30, 2025
  • Common (Property) gap · 52 days — Inactive May 12, 2025 → reinstated Jul 3, 2025
  • Conditional safety rating — Carrier did not meet the safety fitness standard at the last compliance review.
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.
  • SMS BASIC alert threshold exceeded — HOS

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP · 91X
  • BOC-3 process agent on file — #1 A+ AGENTS OF PROCESS, INC.

Source: https://truckcodex.com/usdot/3766845/
As of: Jul 18, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade B

Composite of 5/5 scored components (mean 72/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

B confidence 100% · 5/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Riskier than peers · 15/100

Driver OOS 25% vs peer median 0% (worse). Vehicle OOS 66.7% vs peer median 0% (worse). n=240416 same-size ACTIVE peers.

FMCSA safety rating
Conditional · 45/100

Official FMCSA Conditional safety rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

COUNTY HALL INSURANCE COMPANY, INC A RR GROUP · 91X · $750,000

1 active policy

Company profile

Company details
USDOT 3766845
In FMCSA records since Nov 17, 2021 (~4y)
MC / docket MC1343202
Company officer AARON MUNOZ
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight, Beverages, Paper Products
Fleet size 1 units
Drivers 1
Annual mileage 186,294 mi
Contact & address
Physical
1314 W PALMA VISTA DR STE 3
PALMVIEW, TX 78572
Mailing address matches physical.
Registration & safety rating
USDOT 3766845
In FMCSA records since Nov 17, 2021 (~4y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 186,294 mi
Safety Rating Conditional
vs. National Average
Vehicle OOS Rate 66.7% vs 23.4% +43.3 pts
Driver OOS Rate 25.0% vs 6.7% +18.3 pts
Violations per Inspection 6.44 vs 1.80 +4.64
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active insurance
Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 1 0 0
Trailers 1 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 23 inspections →
Driver Vehicle Hazmat
Inspections 9 9 0
OOS inspections 3 5 0
OOS percentage 33.33% 55.56%
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
1
Inspections
23
FMCSA roadside history
OOS Rate (peak)
66.7%
driver or vehicle, whichever higher
Crashes (24m)
0
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

AM3 TRANSPORTATION CO LLC is a motor carrier based in PALMVIEW, TX, registered with the FMCSA under USDOT 3766845. The carrier is currently active in FMCSA's records, with a safety rating of Conditional. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 23 roadside inspections on file and a peak out-of-service rate of 66.7%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Conditional safety rating

FMCSA has assigned this carrier a Conditional safety rating.

Carrier overview

AM3 TRANSPORTATION CO LLC is a small fleet, operating 1 power unit and 1 driver, based in Palmview, TX. Across 11 roadside inspections in the last 24 months, the fleet recorded a 63.6% out-of-service rate, with no reportable crashes on file. all filed authority types (common) are currently revoked.

Inspection profile

11 roadside inspections over the last 24 months, down 8% versus the prior 24 months, concentrated in TX (4) and IN (2), with Level 2 inspections the most common.

Violation profile

63.6% out-of-service rate; led by Vehicle Maintenance (64.1% of violations); top code 395.8(e)(1) (395.8(e)(1)) cited 5 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 1 driver; Kenworth, Atro remol, and Other are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 66.7% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
Authority revoked
1 revocation on record.
BASIC alerts active
Alert thresholds exceeded in: HOS Compliance.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,416 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
25%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,416 same-size peers
Verdict
Riskier than peers
Delta +25 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
66.7%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,416 same-size peers
Verdict
Riskier than peers
Delta +66.7 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Common (Property) authority was inactive from May 12, 2025 to Jul 3, 2025 (52 days)

Historical coverage gap detected (1)

  • No active BIPD/Primary insurance from May 2, 2025 to Jun 30, 2025 (59 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-08 2025-08

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Texas (TX) 3 1 33.3% Aug 8, 2025
Indiana (IN) 1 1 100.0% Oct 1, 2024
Kentucky (KY) 1 1 100.0% Nov 20, 2024
Arkansas (AR) 1 0 0.0% Sep 1, 2024
Mississippi (MS) 1 1 100.0% Jan 16, 2025
Tennessee (TN) 1 1 100.0% Sep 18, 2024
Missouri (MO) 1 1 100.0% Sep 25, 2024
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Kenworth 20
Utility 7
Trailer 4
Atro Remol 3
Other 3
Martinez T 1
Mrtz 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 3 3.00 3 Jul 13, 2026
Controlled Substances / Alcohol 0 0.00 0 Jul 13, 2026
Hours of Service 5 5.20 5 ALERT Jul 13, 2026
Unsafe Driving 0 0.00 0 Jul 13, 2026
Vehicle Maintenance 7 12.11 12 Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (23 rows) View all 23 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
85483484 Aug 8, 2025 TX 2 US281 SB FALFURRIAS SCALE
KENWORTH TRUCK TRACTOR
6 393.9, 393.78, 393.95A No
84275918 Mar 24, 2025 TX 1 US281 SB FALFURRIAS SCALE
KENWORTH TRUCK TRACTOR
8 392.9A2, 393.45B2UV, 383.23A2 Yes
83636783 Jan 16, 2025 MS 2 LINCOLN COUNTY
KENWORTH TRUCK TRACTOR
5 393.207B, 393.11UR, 393.45DLPC Yes
83214513 Nov 20, 2024 KY 2 LONDON
KENWORTH TRUCK TRACTOR
4 393.75A3-TAOL, 395.8E, 395.34A1 Yes
82819641 Oct 1, 2024 IN 1 TERRE HAUTE IN
KENWORTH TRUCK TRACTOR
23 393.75(a)(3), 393.45(a), 396.3(a)(1) Yes
82787619 Sep 25, 2024 MO 2 HARRISONVILLE MO
KENWORTH TRUCK TRACTOR
9 383.23(a)(2), 395.8(e)(1), 393.55(e) Yes
82711188 Sep 18, 2024 TN 2 MASON TN
KENWORTH TRUCK TRACTOR
2 383.23(a)(2), 393.75(a)(3) Yes
82549201 Sep 1, 2024 AR 3 WEST MEMPHIS AR
KENWORTH TRUCK TRACTOR
1 392.2 No
82318790 Aug 2, 2024 TX 2 US77 RIVIERA SCALE
KENWORTH TRUCK TRACTOR
0 No
81820926 Jun 4, 2024 IN 3 KNIGHTSTOWN IN
KENWORTH TRUCK TRACTOR
1 392.2 No
81728178 May 23, 2024 TX 2 US281 SB FALFURRIAS SCALE
KENWORTH TRUCK TRACTOR
5 172.502(a)(1), 396.17(c), 393.9(a) Yes
80982316 Feb 27, 2024 TN 3 INTERSTATE 40
KENWORTH TRUCK TRACTOR
2 395.8E-HOSPD, 392.2-SLLS4 Yes
80755315 Feb 1, 2024 TN 3
KENWORTH TRUCK TRACTOR
1 392.2 No
80564558 Jan 5, 2024 IN 3 VAN BUREN IN
KENWORTH TRUCK TRACTOR
3 392.2, 395.8(a), 392.201BI-MC No
80311040 Dec 5, 2023 NC 3
KENWORTH TRUCK TRACTOR
2 395.8(k)(2), 392.2 Yes
80118595 Nov 7, 2023 OH 2 RAMP TO OLD 35
KENWORTH TRUCK TRACTOR
3 392.9(a)(1), 393.75(a)(1), 392.2 Yes
80093180 Nov 3, 2023 TN 1 GILES COUNTY SCALES
KENWORTH TRUCK TRACTOR
1 393.207(f) Yes
80026170 Oct 26, 2023 MS 2 FRANKLIN COUNTY
KENWORTH TRUCK TRACTOR
1 393.45(d) No
79853956 Oct 5, 2023 IL 3 I-57N
KENWORTH TRUCK TRACTOR
2 395.8(a)(1), 393.9(a) Yes
79587614 Sep 2, 2023 TX 3
KENWORTH TRUCK TRACTOR
1 383.23(a)(2) Yes
79162323 Jul 13, 2023 TX 2 US 281 SOUTHBOUND FALFURRIAS
FREIGHTLINER TRUCK TRACTOR
4 393.9(a), 392.2, 393.24(a) No
78534093 May 3, 2023 PA 2 pa-sr376--north-beaver-twp---toll
FREIGHTLINER TRUCK TRACTOR
1 393.9(a) No
78287270 Apr 5, 2023 MO 3 WILLOW SPRINGS 0 No
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Jul 3, 2025 MC1343202-C REI REINSTATEMENT REI →
Apr 6, 2022 MC1343202-C CPL REVOCATION CPL →
Insurance Coverage Timeline (9 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-06221-25 91X $750,000 Dec 16, 2025 On file ACTIVE
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-06221-25 BIPD/Primary Jun 30, 2025 Jan 14, 2026 CANCELLED
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-06221-25 BIPD/Primary Jun 30, 2025 Dec 16, 2025 REPLACED
Coverage gap — 59 days without BIPD/Primary coverage from May 2, 2025 to Jun 30, 2025
HIGHLANDER SPECIALTY INSURANCE COMPANY DD02-RAL020100-01 BIPD/Primary Sep 28, 2024 May 2, 2025 CANCELLED
SOUTHLAKE SPECIALTY INSURANCE COMPANY TMA71002598 BIPD/Primary Sep 28, 2023 Sep 28, 2024 CANCELLED
CIMARRON INSURANCE COMPANY CAL-CIC2022-TX0278 BIPD/Primary Nov 29, 2022 Sep 30, 2023 CANCELLED
CIMARRON INSURANCE COMPANY CAL-CIC2022-TX0278 BIPD/Primary Nov 29, 2022 Sep 28, 2023 REPLACED
HIGHLANDER SPECIALTY INSURANCE COMPANY CH01-0000042-01 BIPD/Primary Mar 22, 2022 Nov 29, 2022 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Jan 14, 2026
    insurance
    TERM/CANCL — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP
  2. Dec 16, 2025
    insurance
    TERM/REPL — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP
  3. Jul 3, 2025
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  4. May 12, 2025
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  5. May 12, 2025
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  6. May 12, 2025
    authority gap
    Common (Property) authority inactive: 52 days (through Jul 3, 2025)
  7. May 2, 2025
    insurance
    CANCEL — HIGHLANDER SPECIALTY INSURANCE COMPANY
  8. May 2, 2025
    insurance gap
    Coverage gap: 59 days without BIPD/Primary insurance (through Jun 30, 2025)
  9. Sep 28, 2024
    insurance
    CANCEL — SOUTHLAKE SPECIALTY INSURANCE COMPANY
  10. Sep 26, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  11. Sep 30, 2023
    insurance
    TERM/CANCL — CIMARRON INSURANCE COMPANY
  12. Sep 29, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  13. Sep 28, 2023
    insurance
    TERM/REPL — CIMARRON INSURANCE COMPANY
  14. Nov 29, 2022
    insurance
    TERM/REPL — HIGHLANDER SPECIALTY INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 8 0
393.9(a) Inoperable required lamps Vehicle Maintenance 5 0
395.8(e)(1) 395.8(e)(1) Hours of Service 5 0
393.75(a)(3) Tire-flat and/or audible air leak Vehicle Maintenance 4 4
395.8(a) No drivers record of duty status when one is required Hours of Service 4 0
383.23(a)(2) Operating a CMV without a CDL Driver Fitness 3 3
393.47(e) Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt Vehicle Maintenance 3 0
393.48(a) Inoperative/defective brakes Vehicle Maintenance 3 0
393.53(b) CMV manufactured after 10/19/94 has an automatic airbrake adjustment system that fails to compensate for wear Vehicle Maintenance 2 0
393.75(a)(1) Tire-ply or belt material exposed Vehicle Maintenance 2 1
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify AM3 TRANSPORTATION CO LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about AM3 TRANSPORTATION CO LLC

Is AM3 TRANSPORTATION CO LLC an active motor carrier?
Yes. AM3 TRANSPORTATION CO LLC is registered with the FMCSA under USDOT 3766845 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is AM3 TRANSPORTATION CO LLC's safety rating?
AM3 TRANSPORTATION CO LLC's FMCSA safety rating is Conditional. A Conditional rating indicates the carrier did not meet the safety fitness standard during its most recent compliance review and is on notice to remediate. Safety ratings are assigned only after a formal compliance review; most carriers in the FMCSA database are unrated.
How many inspections has AM3 TRANSPORTATION CO LLC had?
23 roadside inspections are on file for AM3 TRANSPORTATION CO LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is AM3 TRANSPORTATION CO LLC's out-of-service rate?
AM3 TRANSPORTATION CO LLC's peak out-of-service rate is 66.7% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is AM3 TRANSPORTATION CO LLC based?
AM3 TRANSPORTATION CO LLC reports its physical address to the FMCSA as 1314 W PALMA VISTA DR STE 3, PALMVIEW, Texas 78572. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does AM3 TRANSPORTATION CO LLC have valid operating authority?
Yes. AM3 TRANSPORTATION CO LLC holds 1 active FMCSA operating authority (MC1343202). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does AM3 TRANSPORTATION CO LLC operate?
AM3 TRANSPORTATION CO LLC self-reports 1 power unit and 1 driver on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has AM3 TRANSPORTATION CO LLC had any crashes?
No FMCSA-reportable crashes are on file for AM3 TRANSPORTATION CO LLC. Reportable crashes (those involving a fatality, injury requiring medical transport, or a tow-away) are tracked in MCMIS and updated continuously.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.