TruckCodex

HQ EXPRESS INC

USDOT 3291903 • 1071 MARTIN RD, WEST HENRIETTA, NY, 14586

ACTIVEMotor Carrier
Authority:1 active
Insurance:1 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
3,291,903
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
New York
Phone
5856237977
Email
[email protected]
Power Units (MCS-150)
5
Drivers (MCS-150)
6
MCS-150 Mileage
450,000
BOC-3 Agent
#1 A+ AGENTS OF PROCESS, INC.
Physical Address
1071 MARTIN RD, WEST HENRIETTA, NY, 14586
Contact
Phone: 5856237977

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
1 active
Latest: Jul 12, 2024
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Common CarrierMC-1042572ACTIVEUnknownJul 12, 2023

Active Insurance (1)

fmcsa-insurApr 5, 2026
Active Insurance (1)
InsurerTypePolicy #StatusEffectiveCancel Date
LANCER INSURANCE COMPANYBIPD/PrimaryCM0077912ON FILEJul 12, 2024Jul 12, 2025

Insurance History (6 canceled/expired)

fmcsa-inshist-allwithhistory
Insurance History (6 canceled/expired)
InsurerTypePolicy #StatusEffectiveCancel Date
LANCER INSURANCE COMPANYBIPD/PrimaryCM0077912REPLACEDJul 12, 2023Jul 12, 2024
PROGRESSIVE CASUALTY INSURANCE COMPANYBIPD/PrimaryCA 0892552CANCELLEDJul 12, 2020Jul 12, 2023
NATIONAL LIABILITY & FIRE INS CO.BIPD/Primary73TRS103187REPLACEDDec 17, 2019Jul 12, 2020
NATIONAL LIABILITY & FIRE INS CO.BIPD/Primary73TRS103187CANCELLEDDec 17, 2019Aug 5, 2020
NATIONAL LIABILITY & FIRE INS CO.BIPD/Primary73TRS103187REPLACEDAug 5, 2019Dec 17, 2019
NATIONAL LIABILITY & FIRE INS CO.BIPD/Primary73TRS103187CANCELLEDAug 5, 2019Dec 24, 2019

Insurance Events Timeline

fmcsa-insur-hist
Insurance Events Timeline
EventInsurerPolicy #TypeEvent DateCancel Date
TERM/REPLLANCER INSURANCE COMPANYCM0077912BIPD/PrimaryJul 12, 2025Jul 12, 2025
TERM/REPLLANCER INSURANCE COMPANYCM0077912BIPD/PrimaryJul 12, 2024Jul 12, 2024
CANCELPROGRESSIVE CASUALTY INSURANCE COMPANYCA 0892552BIPD/PrimaryJul 12, 2023Jul 12, 2023
TERM/CANCLNATIONAL LIABILITY & FIRE INS CO.73TRS103187BIPD/PrimaryAug 5, 2020Aug 5, 2020
TERM/REPLNATIONAL LIABILITY & FIRE INS CO.73TRS103187BIPD/PrimaryJul 12, 2020Jul 12, 2020
TERM/CANCLNATIONAL LIABILITY & FIRE INS CO.73TRS103187BIPD/PrimaryDec 24, 2019Dec 24, 2019
TERM/REPLNATIONAL LIABILITY & FIRE INS CO.73TRS103187BIPD/PrimaryDec 17, 2019Dec 17, 2019

Authority Action History (4 events)

fmcsa-authhist-blob
Authority Action History (4 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC1042572COMMONINVOLUNTARY REVOCATIONJun 15, 2023DISCONTINUED REVOCATIONJul 12, 2023
MC1042572COMMONINVOLUNTARY REVOCATIONJul 9, 2020DISCONTINUED REVOCATIONJul 22, 2020
MC1042572COMMONINVOLUNTARY REVOCATIONNov 27, 2019DISCONTINUED REVOCATIONDec 18, 2019
MC1042572MOTOR PROPERTY COMMON CARRIERGRANTEDAug 8, 2019—Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Unsafe Driving
58%

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
22
Violations
26
2 OOS
Vehicle OOS %
4.5%
Driver OOS %
4.5%
Power Units (MCS-150)
5
Drivers (MCS-150)
6
Crash Records
1

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

May
1
Jun
Jul
Aug
Sep
Oct
1
Nov
Dec
Jan
2
Feb
Mar
2
Apr
May
Jun
2
Jul
2
Aug
1
Sep
2
Oct
Nov
Dec
1
Jan
Feb
Mar
Apr
Clean monthMonth with OOSBased on latest 22 of 22 inspection records

Inspection Activity Map

8 states • 22 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (26 violations from 22 inspections)

fmcsa-inspection-file
Violation Summary (26 violations from 22 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:392.2Operating a CMV while ill or fatigued608Unsafe Driving
FMCSR:392.2-SLLIRPOperating a CMV while ill or fatigued208Unsafe Driving
FMCSR:393.9(a)Inoperable required lamps203Vehicle Maintenance
FMCSR:396.17(c)No proof of periodic inspection203Vehicle Maintenance
FMCSR:392.9A2-CCargo - Vehicle components or dunnage not secured11—Unsafe Driving
FMCSR:393.95A1Emergency Equipment - Fire Extinguishers - no fire extinguisher present or not properly rated.10—Vehicle Maintenance
FMCSR:392.16Failing to use seat belt (49 CFR)103Unsafe Driving
FMCSR:393.95AEmergency equipment - fire extinguisher missing/defective105Vehicle Maintenance
FMCSR:395.24HOS (ELD) - ELD Form and Manner10—Hours Of Service
FMCSR:393.95A4-EEUSEmergency Equipment - Fire Extinguishers - unsecured10—Vehicle Maintenance
FMCSR:393.11A1-CSLRRLighting devices/reflectors103Vehicle Maintenance
FMCSR:393.60EGlazing/window obstructions104Vehicle Maintenance
FMCSR:392.2-SLLSROperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.45(b)(2)Brake tubing/hoses inadequate107Vehicle Maintenance
FMCSR:393.75(c)Tire tread depth insufficient (other axles)105Vehicle Maintenance
FMCSR:396.5(b)Fuel system leak107Vehicle Maintenance
FMCSR:393.55(d)(3)Coupling device/towing methods defective108Vehicle Maintenance
FMCSR:395.8(e)(1)395.8(e)(1)11—Hours Of Service

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
4.5%vs nat'l 23.4%
-18.9 pts below avg
Driver OOS Rate
4.5%vs nat'l 6.7%
-2.2 pts below avg
Violations / Inspection
1.18vs nat'l 1.80
-0.62 below avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (22 inspections)

fmcsa-inspectionsApr 5, 2026
Inspection History (22 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Jan 7, 202686743361WEST MEMPHIS ARARLevel 3GREAT DANE SEMI-TRAILER0—No
Oct 30, 202586225353IH30 WB MT PLEASANT SCALETXLevel 2FRHT TRUCK TRACTOR0—No
Oct 3, 202585994387IH30 WB MT PLEASANT SCALETXLevel 2FRHT TRUCK TRACTOR0—No
Sep 22, 202585862105STANTON TNTNLevel 2VOLVO TRUCK TRACTOR2392.9A2-C, 393.95A1Yes
Aug 25, 202585598423US59 NB QUEEN CITY SCALETXLevel 2HYTR SEMI-TRAILER2392.16, 393.95ANo
Aug 13, 202585491648WEST MEMPHIS ARARLevel 3FREIGHTLIN TRUCK TRACTOR1395.24No
Jul 30, 202585374031I476 NB MM 130.2 SOUTH ABINGTOPALevel 1GRDN SEMI-TRAILER3393.95A4-EEUS, 393.11A1-CSLRR, 393.60ENo
Jul 4, 202585131877HOPE ARARLevel 3FREIGHTLIN TRUCK TRACTOR1392.2-SLLIRPNo
Apr 9, 202584363333WALTONKYLevel 3FRHT TRUCK TRACTOR1392.2No
Apr 1, 202584299367BELLVILLE OHOHLevel 3WABASH NAT SEMI-TRAILER0—No
Feb 18, 202583926206RICHFIELD OHOHLevel 3WABASH NAT SEMI-TRAILER1392.2-SLLSRNo
Feb 7, 202583808659FRANKLINKYLevel 1WANC SEMI-TRAILER0—No
Nov 21, 202483234746MADISON OHOHLevel 3FREIGHTLIN TRUCK TRACTOR1392.2-SLLIRPNo
Jun 13, 202481908308SYRACUSE NYNYLevel 2GREAT DANE SEMI-TRAILER1393.45(b)(2)No
Apr 16, 202481393967CAMPBELL (EB)NYLevel 2FRHT TRUCK TRACTOR3393.9(a), 396.17(c)No
Apr 16, 202481377703SR0015 TIOGA TWP - PA WELCOMEPALevel 2FRHT TRUCK TRACTOR4392.2, 393.75(c), 396.5(b)No
Jan 10, 202480574768MOUNT MORRIS NYNYLevel 3VOLVO TRUCK TRACTOR0—No
Jan 2, 202480524432LONDONKYLevel 1FRHT TRUCK TRACTOR1392.2No
Oct 9, 202379861954I-85 SB GREENVIILE COUNTYSCLevel 3STOU SEMI-TRAILER0—No
Aug 1, 202379309472RoadsidePALevel 3FRHT TRUCK TRACTOR4392.2, 395.8(e)(1)Yes
Jul 21, 202379221218INTERSTATE 40 EASTBOUNDTNLevel 3GDAN SEMI-TRAILER0—No
Jul 12, 202379130614CAMPBELL (EB)NYLevel 2FRHT TRUCK TRACTOR1396.17(c)No

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

14 total · 7.1% OOS
2024-062026-01
InspectionsOOS

Most frequent inspection stations

CAMPBELL (EB)2
WEST MEMPHIS AR2
IH30 WB MT PLEASANT SCALE2
FRANKLIN1
WALTON1
MOUNT MORRIS NY1
SYRACUSE NY1
LONDON1

Violations by BASIC category

Unsafe Driving11 · 1 OOS

Recent Crashes

1 crash record from FMCSA Crash File

Total Crashes
1
Fatalities
0
Injuries
1
Across 1 crash
Tow-Aways
0

Crash History (1 records)

fmcsa-crash-fileApr 5, 2026
Crash History (1 records)
DateStateSeverityFatalitiesInjuriesCityLocationVINCarrier Name at Crash
Aug 19, 2022FLINJURY01JACKSONVILLEPICKETTVILLE RD...GV6737HQ EXPRESS INC

Compliance Timeline

9 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Jul 12, 2025
Insurance
Insurance term/repl
LANCER INSURANCE COMPANY • BIPD/Primary
Jul 12, 2024
Insurance
Insurance term/repl
LANCER INSURANCE COMPANY • BIPD/Primary
Jul 12, 2023
Authority
Common Carrier authority active
Docket MC-1042572
Jul 12, 2023
Insurance
Insurance cancel
PROGRESSIVE CASUALTY INSURANCE COMPANY • BIPD/Primary
Aug 19, 2022
Crash
Injury crash in FL
0 fatalities, 1 injury
Aug 5, 2020
Insurance
Insurance term/cancl
NATIONAL LIABILITY & FIRE INS CO. • BIPD/Primary
Jul 12, 2020
Insurance
Insurance term/repl
NATIONAL LIABILITY & FIRE INS CO. • BIPD/Primary
Dec 24, 2019
Insurance
Insurance term/cancl
NATIONAL LIABILITY & FIRE INS CO. • BIPD/Primary
Dec 17, 2019
Insurance
Insurance term/repl
NATIONAL LIABILITY & FIRE INS CO. • BIPD/Primary

Related Records

Related records

StateAll entities in New York
Browse carriers, brokers, and FFs in NY
CityEntities in WEST HENRIETTA, NY
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AuthorityMC-1042572 Certificate
Common Carrier — Download free PDF
Crashes1 crash records
FMCSA Crash File
Inspections22 inspection records
Full inspection history
StationWEST MEMPHIS AR
2 inspections at this station
StationIH30 WB MT PLEASANT SCALE
2 inspections at this station
StationCAMPBELL (EB)
2 inspections at this station
BOC-3 Agent#1 A+ AGENTS OF PROCESS, INC.
Process agent on file
InsurerLANCER INSURANCE COMPANY
View all policies from this insurer
CertificatesAuthority Certificate Lookup
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RecallsRecalls & safety data
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SearchSearch for another entity
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Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026