TOTAL QUALITY SERVICE LLC
USDOT 3092632 • 2481 VILLA DR, ARNOLD, MO, 63010
Overview
Company profile from FMCSA Census File
Risk Signals1 flagged
Signals are auto-detected from FMCSA public records. This is not a regulatory determination.
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Common Carrier | MC-549606 | REVOKED | Mar 19, 2007 | Nov 12, 2024 |
Active Insurance (2)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| HOXBRIDGE INSURANCE COMPANY INC | BIPD/Primary | HIC80820-764 | ON FILE | Dec 19, 2023 | Nov 2, 2024 |
| NORTHLAND INSURANCE COMPANY | CARGO | WN013803 | ON FILE | Dec 18, 2009 | Sep 25, 2011 |
Insurance History (45 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| HOXBRIDGE INSURANCE COMPANY INC | BIPD/Primary | HIC80820-515 | CANCELLED | Dec 19, 2022 | Dec 19, 2023 |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | BIPD/Primary | CA946465511 | CANCELLED | Feb 21, 2021 | Dec 16, 2022 |
| UNITED SPECIALTY INSURANCE COMPANY | BIPD/Primary | GWP52672 00 | CANCELLED | Sep 6, 2020 | Feb 21, 2021 |
| UNITED SPECIALTY INSURANCE COMPANY | BIPD/Primary | GWP52672 00 | CANCELLED | Feb 21, 2020 | Sep 6, 2020 |
| COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | BIPD/Primary | CHL 01-03066-19 | CANCELLED | Jun 27, 2019 | Feb 21, 2020 |
| COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | BIPD/Primary | CHL 01-03066-19 | REPLACED | Mar 27, 2019 | Jun 27, 2019 |
| COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | BIPD/Primary | CHL 01-03066-19 | CANCELLED | Mar 27, 2019 | Jul 25, 2019 |
| COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | BIPD/Primary | CHL 01-03066-19 | REPLACED | Feb 21, 2019 | Mar 27, 2019 |
| COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | BIPD/Primary | CHL 01-03066-19 | CANCELLED | Feb 21, 2019 | Apr 25, 2019 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP37541A | CANCELLED | Jun 19, 2018 | Mar 28, 2019 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP37541A | REPLACED | Jun 19, 2018 | Feb 21, 2019 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP37541A | REPLACED | Feb 21, 2018 | Jun 19, 2018 |
| NATIONAL CASUALTY COMPANY | BIPD/Primary | LTO0021467 | CANCELLED | Sep 24, 2014 | Nov 14, 2014 |
| NATIONAL CASUALTY COMPANY | BIPD/Primary | LTO0021467 | REPLACED | Sep 24, 2014 | Sep 24, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101352 | REPLACED | Sep 2, 2014 | Sep 24, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101352 | CANCELLED | Sep 2, 2014 | Oct 3, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101352 | CANCELLED | Jul 28, 2014 | Sep 2, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101352 | CANCELLED | Sep 24, 2013 | Sep 24, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101352 | REPLACED | Sep 24, 2013 | Jul 28, 2014 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101334 | CANCELLED | Aug 29, 2013 | Sep 24, 2013 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101334 | CANCELLED | Jul 24, 2013 | Aug 29, 2013 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101334 | CANCELLED | May 29, 2013 | Sep 24, 2013 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101334 | REPLACED | May 29, 2013 | Jul 24, 2013 |
| STRATFORD INSURANCE COMPANY | BIPD/Primary | MCC0101334 | CANCELLED | Sep 24, 2012 | May 29, 2013 |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | BIPD/Primary | CA 8254315 | REPLACED | Sep 24, 2011 | Sep 24, 2012 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN013803 | CANCELLED | Dec 18, 2009 | Sep 25, 2011 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN013803 | REPLACED | Dec 18, 2009 | Sep 24, 2011 |
| NORTHLAND INSURANCE COMPANY | BIPD/Primary | WN013803 | CANCELLED | Sep 25, 2009 | Dec 18, 2009 |
| NORTHLAND INSURANCE COMPANY | CARGO | WN013803 | CANCELLED | Sep 25, 2009 | Dec 18, 2009 |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | BIPD/Primary | CA 5466294 | REPLACED | Jul 9, 2009 | Sep 25, 2009 |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | BIPD/Primary | CA 5466294 | CANCELLED | Jul 9, 2009 | Oct 6, 2009 |
| GREAT AMERICAN INSURANCE CO. | CARGO | IMP 1709467 | REPLACED | Jun 10, 2009 | Sep 25, 2009 |
| PROGRESSIVE CASUALTY INSURANCE COMPANY | BIPD/Primary | CA 5466294 | REPLACED | Jun 10, 2009 | Jul 9, 2009 |
| NATIONAL INDEPENDENT TRUCKERS INS. CO., RRG | BIPD/Primary | A3865-01 | CANCELLED | Jan 17, 2009 | May 9, 2009 |
| NATIONAL INDEPENDENT TRUCKERS INS. CO., RRG | CARGO | MC01063-01 | CANCELLED | Jan 17, 2009 | May 21, 2009 |
| CANAL INSURANCE CO. | CARGO | C339608 | CANCELLED | Dec 4, 2006 | Mar 10, 2007 |
| CANAL INSURANCE CO. | BIPD/Primary | 468515 | CANCELLED | Dec 4, 2006 | Mar 10, 2007 |
| CANAL INSURANCE CO. | CARGO | C339608 | REPLACED | May 2, 2006 | Dec 4, 2006 |
| CANAL INSURANCE CO. | BIPD/Primary | 468515 | REPLACED | May 2, 2006 | Dec 4, 2006 |
| CANAL INSURANCE CO. | BIPD/Primary | 468515 | CANCELLED | May 2, 2006 | Dec 6, 2006 |
| CANAL INSURANCE CO. | CARGO | C339608 | CANCELLED | May 2, 2006 | Dec 6, 2006 |
| CANAL INSURANCE CO. | CARGO | C339608 | CANCELLED | Mar 10, 2006 | Jun 1, 2006 |
| CANAL INSURANCE CO. | CARGO | C339608 | REPLACED | Mar 10, 2006 | May 2, 2006 |
| CANAL INSURANCE CO. | BIPD/Primary | 468515 | REPLACED | Mar 10, 2006 | May 2, 2006 |
| CANAL INSURANCE CO. | BIPD/Primary | 468515 | CANCELLED | Mar 10, 2006 | Jun 1, 2006 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| CANCEL | HOXBRIDGE INSURANCE COMPANY INC | HIC80820-764 | BIPD/Primary | Nov 2, 2024 | Nov 2, 2024 |
| CANCEL | HOXBRIDGE INSURANCE COMPANY INC | HIC80820-515 | BIPD/Primary | Dec 19, 2023 | Dec 19, 2023 |
| CANCEL | PROGRESSIVE CASUALTY INSURANCE COMPANY | CA946465511 | BIPD/Primary | Dec 16, 2022 | Dec 16, 2022 |
| CANCEL | UNITED SPECIALTY INSURANCE COMPANY | GWP52672 00 | BIPD/Primary | Feb 21, 2021 | Feb 21, 2021 |
| CANCEL | UNITED SPECIALTY INSURANCE COMPANY | GWP52672 00 | BIPD/Primary | Sep 6, 2020 | Sep 6, 2020 |
| CANCEL | COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | CHL 01-03066-19 | BIPD/Primary | Feb 21, 2020 | Feb 21, 2020 |
| TERM/CANCL | COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | CHL 01-03066-19 | BIPD/Primary | Jul 25, 2019 | Jul 25, 2019 |
| TERM/REPL | COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | CHL 01-03066-19 | BIPD/Primary | Jun 27, 2019 | Jun 27, 2019 |
| TERM/CANCL | COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | CHL 01-03066-19 | BIPD/Primary | Apr 25, 2019 | Apr 25, 2019 |
| TERM/CANCL | GREAT WEST CASUALTY CO. | MCP37541A | BIPD/Primary | Mar 28, 2019 | Mar 28, 2019 |
| TERM/REPL | COUNTY HALL INSURANCE COMPANY, INC A RR GROUP | CHL 01-03066-19 | BIPD/Primary | Mar 27, 2019 | Mar 27, 2019 |
| TERM/REPL | GREAT WEST CASUALTY CO. | MCP37541A | BIPD/Primary | Feb 21, 2019 | Feb 21, 2019 |
| TERM/REPL | GREAT WEST CASUALTY CO. | MCP37541A | BIPD/Primary | Jun 19, 2018 | Jun 19, 2018 |
| CANCEL | NATIONAL CASUALTY COMPANY | LTO0021467 | BIPD/Primary | Nov 14, 2014 | Nov 14, 2014 |
| TERM/CANCL | STRATFORD INSURANCE COMPANY | MCC0101352 | BIPD/Primary | Oct 3, 2014 | Oct 3, 2014 |
| TERM/CANCL | STRATFORD INSURANCE COMPANY | MCC0101352 | BIPD/Primary | Sep 24, 2014 | Sep 24, 2014 |
| TERM/REPL | STRATFORD INSURANCE COMPANY | MCC0101352 | BIPD/Primary | Sep 24, 2014 | Sep 24, 2014 |
| TERM/REPL | NATIONAL CASUALTY COMPANY | LTO0021467 | BIPD/Primary | Sep 24, 2014 | Sep 24, 2014 |
| CANCEL | STRATFORD INSURANCE COMPANY | MCC0101352 | BIPD/Primary | Sep 2, 2014 | Sep 2, 2014 |
| TERM/REPL | STRATFORD INSURANCE COMPANY | MCC0101352 | BIPD/Primary | Jul 28, 2014 | Jul 28, 2014 |
| CANCEL | STRATFORD INSURANCE COMPANY | MCC0101334 | BIPD/Primary | Sep 24, 2013 | Sep 24, 2013 |
| TERM/CANCL | STRATFORD INSURANCE COMPANY | MCC0101334 | BIPD/Primary | Sep 24, 2013 | Sep 24, 2013 |
| CANCEL | STRATFORD INSURANCE COMPANY | MCC0101334 | BIPD/Primary | Aug 29, 2013 | Aug 29, 2013 |
| TERM/REPL | STRATFORD INSURANCE COMPANY | MCC0101334 | BIPD/Primary | Jul 24, 2013 | Jul 24, 2013 |
| CANCEL | STRATFORD INSURANCE COMPANY | MCC0101334 | BIPD/Primary | May 29, 2013 | May 29, 2013 |
| TERM/REPL | PROGRESSIVE CASUALTY INSURANCE COMPANY | CA 8254315 | BIPD/Primary | Sep 24, 2012 | Sep 24, 2012 |
| TERM/CANCL | NORTHLAND INSURANCE COMPANY | WN013803 | BIPD/Primary | Sep 25, 2011 | Sep 25, 2011 |
| CANCEL | NORTHLAND INSURANCE COMPANY | WN013803 | CARGO | Sep 25, 2011 | Sep 25, 2011 |
| TERM/REPL | NORTHLAND INSURANCE COMPANY | WN013803 | BIPD/Primary | Sep 24, 2011 | Sep 24, 2011 |
| CANCEL | NORTHLAND INSURANCE COMPANY | WN013803 | BIPD/Primary | Dec 18, 2009 | Dec 18, 2009 |
| CANCEL | NORTHLAND INSURANCE COMPANY | WN013803 | CARGO | Dec 18, 2009 | Dec 18, 2009 |
| TERM/CANCL | PROGRESSIVE CASUALTY INSURANCE COMPANY | CA 5466294 | BIPD/Primary | Oct 6, 2009 | Oct 6, 2009 |
| TERM/REPL | GREAT AMERICAN INSURANCE CO. | IMP 1709467 | CARGO | Sep 25, 2009 | Sep 25, 2009 |
| TERM/REPL | PROGRESSIVE CASUALTY INSURANCE COMPANY | CA 5466294 | BIPD/Primary | Sep 25, 2009 | Sep 25, 2009 |
| TERM/REPL | PROGRESSIVE CASUALTY INSURANCE COMPANY | CA 5466294 | BIPD/Primary | Jul 9, 2009 | Jul 9, 2009 |
| CANCEL | NATIONAL INDEPENDENT TRUCKERS INS. CO., RRG | MC01063-01 | CARGO | May 21, 2009 | May 21, 2009 |
| CANCEL | NATIONAL INDEPENDENT TRUCKERS INS. CO., RRG | A3865-01 | BIPD/Primary | May 9, 2009 | May 9, 2009 |
| CANCEL | CANAL INSURANCE CO. | 468515 | BIPD/Primary | Mar 10, 2007 | Mar 10, 2007 |
| CANCEL | CANAL INSURANCE CO. | C339608 | CARGO | Mar 10, 2007 | Mar 10, 2007 |
| TERM/CANCL | CANAL INSURANCE CO. | C339608 | CARGO | Dec 6, 2006 | Dec 6, 2006 |
| TERM/CANCL | CANAL INSURANCE CO. | 468515 | BIPD/Primary | Dec 6, 2006 | Dec 6, 2006 |
| TERM/REPL | CANAL INSURANCE CO. | 468515 | BIPD/Primary | Dec 4, 2006 | Dec 4, 2006 |
| TERM/REPL | CANAL INSURANCE CO. | C339608 | CARGO | Dec 4, 2006 | Dec 4, 2006 |
| TERM/CANCL | CANAL INSURANCE CO. | 468515 | BIPD/Primary | Jun 1, 2006 | Jun 1, 2006 |
| TERM/CANCL | CANAL INSURANCE CO. | C339608 | CARGO | Jun 1, 2006 | Jun 1, 2006 |
| TERM/REPL | CANAL INSURANCE CO. | C339608 | CARGO | May 2, 2006 | May 2, 2006 |
| TERM/REPL | CANAL INSURANCE CO. | 468515 | BIPD/Primary | May 2, 2006 | May 2, 2006 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| COMMON | MC-549606 | INVOLUNTARY REVOCATION | Unknown |
| COMMON | MC-549606 | INVOLUNTARY REVOCATION | Unknown |
| COMMON | MC-549606 | INVOLUNTARY REVOCATION | Unknown |
| COMMON | MC-549606 | INVOLUNTARY REVOCATION | Unknown |
Authority Action History (16 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Nov 22, 2023 | DISCONTINUED REVOCATION | Dec 18, 2023 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Nov 21, 2022 | DISCONTINUED REVOCATION | Dec 20, 2022 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Jan 25, 2021 | DISCONTINUED REVOCATION | Feb 23, 2021 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Aug 10, 2020 | DISCONTINUED REVOCATION | Sep 1, 2020 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Jan 27, 2020 | DISCONTINUED REVOCATION | Feb 21, 2020 |
| MC549606 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Feb 27, 2018 | REVOKED | Nov 12, 2024 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Sep 8, 2014 | DISCONTINUED REVOCATION | Sep 25, 2014 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Aug 6, 2014 | DISCONTINUED REVOCATION | Sep 4, 2014 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Aug 29, 2013 | DISCONTINUED REVOCATION | Sep 25, 2013 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Aug 29, 2011 | DISCONTINUED REVOCATION | Sep 23, 2011 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Nov 23, 2009 | DISCONTINUED REVOCATION | Nov 25, 2009 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Sep 9, 2009 | DISCONTINUED REVOCATION | Oct 1, 2009 |
| MC549606 | MOTOR PROPERTY COMMON CARRIER | REINSTATED | Jun 12, 2009 | REVOKED | Nov 24, 2014 |
| MC549606 | MOTOR PROPERTY COMMON CARRIER | REINSTATED | Jan 22, 2009 | REVOKED | May 18, 2009 |
| MC549606 | COMMON | INVOLUNTARY REVOCATION | Nov 9, 2006 | DISCONTINUED REVOCATION | Dec 5, 2006 |
| MC549606 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Mar 22, 2006 | REVOKED | Mar 19, 2007 |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
11 states • 18 inspections
Violation Summary (36 violations from 18 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:393.9(a) | Inoperable required lamps | 8 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 6 | 0 | 8 | Unsafe Driving |
| FMCSR:395.8 | Record of Duty Status violation (general/form and manner) | 6 | 0 | — | Hours Of Service |
| FMCSR:395.24 | HOS (ELD) - ELD Form and Manner | 2 | 0 | — | Hours Of Service |
| FMCSR:396.5(b) | Fuel system leak | 2 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.45(b)(2) | Brake tubing/hoses inadequate | 2 | 1 | 7 | Vehicle Maintenance |
| FMCSR:395.8(k)(2) | ELD malfunction / not functional | 1 | 1 | 5 | Hours Of Service |
| FMCSR:393.203(e) | Cab front bumper missing/unsecured/protrude | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.78(a) | Windshield condition defective | 1 | 0 | 4 | Vehicle Maintenance |
| FMCSR:396.17(c) | No proof of periodic inspection | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.95(a) | Emergency equipment - fire extinguisher missing/defective | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:392.8 | Failing to inspect/use emergency equipment | 1 | 0 | — | Unsafe Driving |
| FMCSR:396.3(a)(1) | Inspection/repair/maintenance - general | 1 | 1 | 5 | Vehicle Maintenance |
| FMCSR:392.22(a) | Emergency warning devices not displayed | 1 | 0 | 4 | Vehicle Maintenance |
| FMCSR:392.22(b) | Failure to place or improper placement of warning devices on the road surface | 1 | 0 | — | Unsafe Driving |
| FMCSR:392.9(a)(2) | Failing to secure vehicle equipment | 1 | 1 | — | Unsafe Driving |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (18 inspections)
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
4 crash records from FMCSA Crash File
Crash History (4 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Feb 25, 2025 | GA | TOW | 0 | 0 | AUGUSTA | 5TH ST AT GREENE ST | ...450687 | TOTAL QUALITY SERVICE LLC |
| Jun 27, 2023 | AL | FATAL | 1 | 1 | RURAL TUSCALOOSA | I-59 | ...HN9890 | TOTAL QUALITY SERVICE LLC |
| Apr 11, 2019 | MN | TOW | 0 | 0 | — | — | — | — |
| Nov 29, 2018 | SC | TOW | 0 | 0 | — | — | — | — |
Enforcement Actions
1 closed case — FMCSA civil penalties
1 Enforcement Case
| Case Number | Closed Date | Violation Code(s) | Settlement | Subject Type |
|---|---|---|---|---|
| MO-2022-0033-US0591 | Mar 25, 2022 | 395.8(a)(1) | $14,550 | Carrier |
Compliance Timeline
53 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 53 events