CONSOLIDATED GLASS & MIRROR TRUCKING LLC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — CONSOLIDATED GLASS & MIRROR TRUCKING LLC (USDOT 300781) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $5,000,000 Officer(s): MICHELLE JONES (Company officer) Organization: CORPORATION Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $5,000,000 — OLD REPUBLIC INSURANCE COMPANY · 91X • BOC-3 process agent on file — NATIONAL RESIDENT AGENT SERVICE, INC. Source: https://truckcodex.com/usdot/300781/ As of: Jul 21, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
B
confidence 80% · 4/5 signals
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 7.1% vs peer median 0% (worse). Vehicle OOS 25% vs peer median 14.3% (worse). n=54006 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Fleet size changes
- Drivers −2 (16 → 14) · May 25, 2026 · FMCSA Company Census
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceOLD REPUBLIC INSURANCE COMPANYPolicy effective Aug 1, 2017
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Process AgentNATIONAL RESIDENT AGENT SERVICE, INC.BOC-3 on file
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Operating AuthorityMC448229ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 19 | 0 | 0 |
| Trailers | 32 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 24 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 12 | 12 | 0 |
| OOS inspections | 1 | 1 | 0 |
| OOS percentage | 8.33% | 8.33% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
CONSOLIDATED GLASS & MIRROR TRUCKING LLC is a corporation based in GALAX, VA, registered with the FMCSA under USDOT 300781. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 19 power units and 14 drivers, with 24 roadside inspections on file and a peak out-of-service rate of 25.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
CONSOLIDATED GLASS & MIRROR TRUCKING LLC is a mid-sized fleet, operating 19 power units and 16 drivers, organized as a corporation, based in Galax, VA. Across 14 roadside inspections in the last 24 months, the fleet recorded a 21.4% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with PACIFIC EMPLOYERS INSURANCE CO., and operating authority is active for contract and common.
14 roadside inspections over the last 24 months, up 56% versus the prior 24 months, concentrated in NC (5) and SC (3), with Level 2 inspections the most common.
21.4% out-of-service rate; led by Vehicle Maintenance (50.0% of violations); top code 383.23A2-LCDLN (License (CDL) - Operate a CMV and does not possess a valid CDL) cited 1 times, 1 of them OOS.
The fleet comprises 19 power units (mid-sized fleet) and 16 drivers; Freightliner, Wabash National, and Trailstar are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 54,006 ACTIVE carriers operating 9–29 power units (±50% of this carrier's 19 unit fleet).
Fleet History
Sourced from FMCSA daily imports; field-level change log. 1 tracked change on record. · 1 driver-count change
Record Changes
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Drivers 16 14Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
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Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| North Carolina (NC) | 3 | 0 | 0.0% | Mar 9, 2026 |
| Ohio (OH) | 2 | 0 | 0.0% | Apr 4, 2025 |
| South Carolina (SC) | 2 | 1 | 50.0% | Dec 31, 2025 |
| Virginia (VA) | 1 | 0 | 0.0% | Dec 14, 2025 |
| Florida (FL) | 1 | 0 | 0.0% | Jul 24, 2024 |
| West Virginia (WV) | 1 | 1 | 100.0% | Feb 26, 2025 |
| New York (NY) | 1 | 0 | 0.0% | Sep 2, 2025 |
| Tennessee (TN) | 1 | 0 | 0.0% | Jul 10, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 1 | — | 0.55 | 1 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 1 | — | 0.11 | 0 | — | Jul 20, 2026 |
| Unsafe Driving | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Vehicle Maintenance | 2 | — | 1.07 | 1 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (24 rows) View all 24 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88386608 | Jul 10, 2026 | TN | 3 | — |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2-SLLML | No |
| 87251033 | Mar 9, 2026 | NC | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86700475 | Dec 31, 2025 | SC | 2 | FORT MILL SC |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86566006 | Dec 14, 2025 | VA | 2 | TROUTVILLE VA |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.55E-B | No |
| 86282522 | Nov 7, 2025 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 85690273 | Sep 2, 2025 | NY | 2 | LISLE NY |
FREIGHTLINER TRUCK TRACTOR
|
1 | 395.30B1-ELDDFR | No |
| 84589362 | May 5, 2025 | SC | 2 | FORT MILL SC |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.45B2-BHTD | Yes |
| 84323700 | Apr 4, 2025 | OH | 2 | EATON OH |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 83980585 | Feb 26, 2025 | WV | 3 | CULLODEN WV |
FREIGHTLINER TRUCK TRACTOR
|
2 | 383.23A2-LCDLN, 392.2-SLL | Yes |
| 83509567 | Dec 30, 2024 | OH | 3 | LEBANON OH |
VOLVO TRUCK TRUCK TRACTOR
|
0 | — | No |
| 82879078 | Oct 10, 2024 | NC | 2 | nc-forsyth-co.,-us-52-sb-@-123-mm |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 82250168 | Jul 24, 2024 | FL | 3 | CALLAHAN FL |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2 | No |
| 81864714 | Jun 12, 2024 | NC | 2 | — |
VOLVO TRUCK TRUCK TRACTOR
|
2 | 393.75(a), 393.9(a) | Yes |
| 81530799 | May 3, 2024 | NC | 3 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 81483414 | Apr 29, 2024 | SC | 3 | US 521 WILLIAMSBURG COUNTY |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 81405815 | Apr 19, 2024 | WV | 1 | FLAT TOP WV |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 80750179 | Feb 2, 2024 | VA | 3 | HAYMARKET VA |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 80628337 | Jan 11, 2024 | SC | 3 | I-95 NB DORCHESTER COUNTY |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 80162544 | Nov 14, 2023 | OH | 1 | ROADSIDE |
MACK TRUCK TRACTOR
|
0 | — | No |
| 80123825 | Nov 8, 2023 | VA | 3 | — |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 80069211 | Nov 1, 2023 | NY | 3 | ny-wawayanda-(eb) |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2 | No |
| 79655089 | Sep 12, 2023 | WI | 3 | wi-eldorado-(town) |
MACK TRUCK TRACTOR
|
1 | 392.2 | No |
| 79351532 | Aug 7, 2023 | FL | 3 | DELRAY BEACH |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2 | No |
| 78304095 | Apr 9, 2023 | NC | 3 | IREDELL COUNTY, I-40, W | — | 0 | — | No |
Recent Crashes (37 rows) View all 37 →
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| WV202410135A | Apr 18, 2024 | WV | 0 | 2 | Yes | No | Injury |
| VA0233385222 | Dec 3, 2023 | VA | 0 | 1 | Yes | No | Injury |
| GA0009230312 | Nov 15, 2023 | GA | 0 | 0 | Yes | No | Tow |
| SC0023248796 | Aug 11, 2023 | SC | 0 | 1 | No | No | Injury |
| FL8968590603 | Aug 11, 2023 | FL | 0 | 1 | No | No | Injury |
| VA0220775023 | Mar 14, 2022 | VA | 0 | 0 | Yes | No | Tow |
| VA0192975282 | Oct 24, 2019 | VA | 0 | 0 | Yes | No | Tow |
| FL8819995209 | Oct 6, 2019 | FL | 0 | 1 | Yes | No | Injury |
| VA0181905358 | Jul 6, 2018 | VA | 0 | 0 | Yes | No | Tow |
| VA0181495363 | May 28, 2018 | VA | 0 | 0 | Yes | No | Tow |
| NC0105400770 | Mar 1, 2018 | NC | 0 | 0 | Yes | No | Tow |
| GA0005175609 | Feb 12, 2015 | GA | 0 | 0 | Yes | No | Tow |
| MD14A0027362 | Jul 14, 2014 | MD | 0 | 1 | No | No | Injury |
| NC0104077132 | Jun 10, 2014 | NC | 0 | 0 | Yes | No | Tow |
| VA0122985279 | Oct 22, 2012 | VA | 0 | 0 | Yes | No | Tow |
| FL8224869501 | Aug 29, 2011 | FL | 0 | 0 | Yes | No | Tow |
| FL7733487900 | May 6, 2010 | FL | 0 | 0 | Yes | No | Tow |
| VA0100290173 | Dec 30, 2009 | VA | 0 | 0 | Yes | No | Tow |
| NC0101981215 | Apr 12, 2007 | NC | 0 | 1 | Yes | No | Injury |
| NC0101813451 | Sep 14, 2006 | NC | 0 | 0 | Yes | No | Tow |
| GA6277008001 | Jun 26, 2006 | GA | 0 | 0 | Yes | No | Tow |
| VA0000105160 | Feb 20, 2006 | VA | 0 | 0 | Yes | No | Tow |
| VA0000106943 | Jul 5, 2005 | VA | 0 | 1 | Yes | No | Injury |
| NC0101405912 | Feb 8, 2005 | NC | 0 | 0 | Yes | No | Tow |
| NC0100869792 | Apr 10, 2003 | NC | 0 | 1 | Yes | No | Injury |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
Insurance Coverage Timeline (13 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| OLD REPUBLIC INSURANCE COMPANY | MWTB 308401 | 91X | $5,000,000 | Aug 1, 2017 | On file | ACTIVE |
| INDEMNITY INSURANCE CO. OF NORTH AMERICA | N02178977 | CARGO | — | Dec 22, 2009 | Jan 30, 2018 | NAME CHANGED |
| INDEMNITY INSURANCE CO. OF NORTH AMERICA | N01186528 001 | CARGO | — | Feb 2, 2005 | Dec 22, 2009 | REPLACED |
| ROYAL INSURANCE COMPANY OF AMERICA | P2OC 102702 | CARGO | — | Jan 1, 2003 | Jan 19, 2003 | CANCELLED |
| ROYAL INSURANCE COMPANY OF AMERICA | P2OC 102762 | CARGO | — | Jan 1, 2003 | Jan 25, 2003 | CANCELLED |
| ROYAL INSURANCE COMPANY OF AMERICA | P2OC 102762 | CARGO | — | Jan 1, 2003 | Dec 13, 2002 | REPLACED |
| ROYAL INSURANCE COMPANY OF AMERICA | P2OC 102702 | CARGO | — | Jan 1, 2003 | Dec 13, 2002 | REPLACED |
| PACIFIC EMPLOYERS INSURANCE CO. | ISA | BIPD/Primary | — | Dec 26, 2002 | Jun 1, 2000 | REPLACED |
| ROYAL INSURANCE COMPANY OF AMERICA | P2OC 102762 | CARGO | — | Dec 13, 2002 | Feb 2, 2005 | REPLACED |
| PACIFIC EMPLOYERS INSURANCE CO. | ISA HO7684137 | BIPD/Primary | — | Jun 1, 2002 | Aug 1, 2017 | REPLACED |
| ACE AMERICAN INSURANCE COMPANY | ISAH07684137 | BIPD/Primary | — | Jun 1, 2002 | Jun 1, 2002 | REPLACED |
| PACIFIC EMPLOYERS INSURANCE CO. | ISA HO7684137 | BIPD/Primary | — | Jun 1, 2002 | Jan 30, 2018 | NAME CHANGED |
| ACE AMERICAN INSURANCE COMPANY | ISAH076841376 | BIPD/Primary | — | Jun 1, 2000 | Jun 1, 2002 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Jan 30, 2018insuranceTERM/CANCL — PACIFIC EMPLOYERS INSURANCE CO.
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Jan 30, 2018insuranceNAMECHG — INDEMNITY INSURANCE CO. OF NORTH AMERICA
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Jan 19, 2018
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Aug 1, 2017insuranceTERM/REPL — PACIFIC EMPLOYERS INSURANCE CO.
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Dec 22, 2009insuranceTERM/REPL — INDEMNITY INSURANCE CO. OF NORTH AMERICA
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Feb 2, 2005insuranceTERM/REPL — ROYAL INSURANCE COMPANY OF AMERICA
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Jan 25, 2003insuranceTERM/CANCL — ROYAL INSURANCE COMPANY OF AMERICA
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Jan 19, 2003insuranceTERM/CANCL — ROYAL INSURANCE COMPANY OF AMERICA
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Jan 2, 2003
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Dec 13, 2002insuranceTERM/REPL — ROYAL INSURANCE COMPANY OF AMERICA
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Dec 13, 2002insuranceTERM/REPL — ROYAL INSURANCE COMPANY OF AMERICA
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Jun 1, 2002insuranceTERM/REPL — ACE AMERICAN INSURANCE COMPANY
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Jun 1, 2002insuranceTERM/REPL — ACE AMERICAN INSURANCE COMPANY
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Jun 1, 2000insuranceTERM/REPL — PACIFIC EMPLOYERS INSURANCE CO.
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| FORT MILL SC | SC | 2 | 1 |
| CALLAHAN FL | FL | 1 | 0 |
| DELRAY BEACH | FL | 1 | 0 |
| IREDELL COUNTY, I-40, W | NC | 1 | 0 |
| LISLE NY | NY | 1 | 0 |
| EATON OH | OH | 1 | 0 |
| LEBANON OH | OH | 1 | 0 |
| ROADSIDE | OH | 1 | 0 |
| I-95 NB DORCHESTER COUNTY | SC | 1 | 0 |
| US 521 WILLIAMSBURG COUNTY | SC | 1 | 0 |
Related Records Cross-references to every adjacent page
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Virginia carriers
All carriers based in Virginia
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Galax carriers
Carriers based in Galax, VA
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Stations in Virginia
Where this carrier might be inspected
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Docket MC448229
common · ACTIVE · MC
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OLD REPUBLIC INSURANCE COMPANY
91X policy on file
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INDEMNITY INSURANCE CO. OF NORTH AMERICA
CARGO policy on file
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ROYAL INSURANCE COMPANY OF AMERICA
CARGO policy on file
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PACIFIC EMPLOYERS INSURANCE CO.
BIPD/Primary policy on file
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ACE AMERICAN INSURANCE COMPANY
BIPD/Primary policy on file
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NATIONAL RESIDENT AGENT SERVICE, INC.
BOC-3 process agent · 6,842 carriers served
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24 inspections
Full roadside inspection history
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37 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
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Certificate lookup
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Insurance-lapse watch
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify CONSOLIDATED GLASS & MIRROR TRUCKING LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about CONSOLIDATED GLASS & MIRROR TRUCKING LLC
Is CONSOLIDATED GLASS & MIRROR TRUCKING LLC an active motor carrier? ▾
What is CONSOLIDATED GLASS & MIRROR TRUCKING LLC's safety rating? ▾
How many inspections has CONSOLIDATED GLASS & MIRROR TRUCKING LLC had? ▾
What is CONSOLIDATED GLASS & MIRROR TRUCKING LLC's out-of-service rate? ▾
Where is CONSOLIDATED GLASS & MIRROR TRUCKING LLC based? ▾
Does CONSOLIDATED GLASS & MIRROR TRUCKING LLC have valid operating authority? ▾
How many trucks and drivers does CONSOLIDATED GLASS & MIRROR TRUCKING LLC operate? ▾
Has CONSOLIDATED GLASS & MIRROR TRUCKING LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.