COACH EXPRESS MA INC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — COACH EXPRESS MA INC (USDOT 2836400) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $5,000,000 Officer(s): VIVIAN CHEN FENG (Company officer) Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $5,000,000 — ARBELLA PROTECTION INSURANCE COMPANY · 91X • BOC-3 process agent on file — DOTPROCESSAGENTS.COM LLC • Satisfactory FMCSA safety rating • OOS rate better than size peers Source: https://truckcodex.com/usdot/2836400/ As of: Jul 25, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 5/5 scored components (mean 88/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 100% · 5/5 signals
Compliance grade A
Composite of 5/5 scored components (mean 88/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 4.2% vs peer median 0% (worse). Vehicle OOS 5.9% vs peer median 12.6% (better). n=58215 same-size ACTIVE peers.
Official FMCSA Satisfactory safety rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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InsuranceARBELLA PROTECTION INSURANCE COMPANYPolicy effective Apr 1, 2025
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Process AgentDOTPROCESSAGENTS.COM LLCBOC-3 on file
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Operating AuthorityMC949071ACTIVE
Accident reports (24 months)
All 4 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 1 | 0 | 1 |
| Tow-away | 0 | 0 | 0 | 0 |
| Crash reports | 0 | 1 | 0 | 1 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 53 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 31 | 31 | 0 |
| OOS inspections | 1 | 1 | 0 |
| OOS percentage | 3.23% | 3.23% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
COACH EXPRESS MA INC is a motor carrier based in QUINCY, MA, registered with the FMCSA under USDOT 2836400. The carrier is currently active in FMCSA's records, with a safety rating of Satisfactory. MCS-150 self-reporting puts the fleet at 16 power units and 11 drivers, with 53 roadside inspections on file and a peak out-of-service rate of 5.9%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
COACH EXPRESS MA INC is a mid-sized fleet, operating 16 power units and 11 drivers, based in Quincy, MA. Across 26 roadside inspections in the last 24 months, the fleet recorded a 7.7% out-of-service rate, with 1 reportable crash. Operating authority is active for common.
26 roadside inspections over the last 24 months, up 37% versus the prior 24 months, concentrated in NY (13) and US (8), with Level 1 inspections the most common.
7.7% out-of-service rate; led by Hours of Service (46.2% of violations); top code 395.24 (HOS (ELD) - ELD Form and Manner) cited 3 times.
The fleet comprises 16 power units (mid-sized fleet) and 11 drivers; Prevost, Van hool b, and Vnhl are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 58,215 ACTIVE carriers operating 8–24 power units (±50% of this carrier's 16 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| New York (NY) | 14 | 1 | 7.1% | May 1, 2026 |
| US (US) | 8 | 0 | 0.0% | Feb 5, 2026 |
| Pennsylvania (PA) | 4 | 0 | 0.0% | Jun 5, 2026 |
| New Jersey (NJ) | 2 | 1 | 50.0% | Jun 19, 2026 |
| Connecticut (CT) | 1 | 0 | 0.0% | Jun 12, 2026 |
| Massachusetts (MA) | 1 | 0 | 0.0% | May 17, 2026 |
| Delaware (DE) | 1 | 0 | 0.0% | Jan 28, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Prevost | 15 | |
| Van Hool B | 13 | |
| Preo | 8 | |
| Vnhl | 8 | |
| Great Dane | 1 | |
| Prevost Ca | 1 | |
| Prevost Mf | 1 | |
| Vanho | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 1 | — | 0.29 | 0 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 6 | — | 0.77 | 1 | — | Jul 20, 2026 |
| Unsafe Driving | 5 | — | 6.61 | 7 | — | Jul 20, 2026 |
| Vehicle Maintenance | 6 | — | 1.08 | 1 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (53 rows) View all 53 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88190813 | Jun 19, 2026 | NJ | 2 | — |
VAN HOOL BUS
Ticket: Vnhl
|
1 | 393.62-BEMEOI | Yes |
| 88129855 | Jun 12, 2026 | CT | 3 | — |
PREVOST BUS
Ticket: Preo
|
2 | 392.2-SLLS3, 392.16-D | No |
| 88058299 | Jun 5, 2026 | PA | 2 | — |
PREVOST BUS
|
0 | — | No |
| 87990698 | May 29, 2026 | NJ | 1 | — |
VAN HOOL BUS
Ticket: Vnhl
|
1 | 396.3A1-BALAC | No |
| 87881102 | May 17, 2026 | MA | 3 | — |
PREVOST BUS
Ticket: Preo
|
1 | 392.2-SLLUP | No |
| 87738477 | May 1, 2026 | NY | 1 | FARMINGDALE NY |
PREVOST MOTOR COACH
|
0 | — | No |
| 87738347 | May 1, 2026 | NY | 1 | SOUTH FARMINGDALE NY |
PREVOST MOTOR COACH
|
0 | — | No |
| 87737378 | May 1, 2026 | NY | 1 | FARMINGDALE NY |
VAN HOOL MOTOR COACH
|
1 | 9A-LCL | No |
| 87450627 | Mar 31, 2026 | PA | 3 | UNION TOWNSHIP PA |
PREVOST BUS
|
1 | 392.2-SLLS4 | No |
| 86964649 | Feb 5, 2026 | US | 5 | SPRINGFIELD MA |
PREVOST BUS
|
0 | — | No |
| 86964523 | Feb 5, 2026 | US | 5 | SPRINGFIELD MA |
VAN HOOL BUS
|
0 | — | No |
| 86964522 | Feb 5, 2026 | US | 5 | SPRINGFIELD MA |
PREVOST BUS
|
0 | — | No |
| 86400770 | Nov 22, 2025 | NY | 1 | ISLANDIA NY |
VAN HOOL MOTOR COACH
|
0 | — | No |
| 85704743 | Sep 1, 2025 | NY | 3 | NIAGARA FALLS NY |
PREVOST BUS
|
3 | 395.24 | No |
| 85698736 | Aug 30, 2025 | NY | 3 | NIAGARA FALLS NY |
VAN HOOL MOTOR COACH
|
1 | 395.22H4-ELDBRODS | No |
| 85465760 | Aug 5, 2025 | NY | 1 | NIAGARA FALLS NY |
VAN HOOL MOTOR COACH
|
2 | 393.9A-LCL, 395.22H4-ELDBRODS | No |
| 85292021 | Jul 22, 2025 | NY | 3 | NIAGARA FALLS NY |
PREVOST MOTOR COACH
|
0 | — | No |
| 85198908 | Jul 6, 2025 | NY | 3 | NIAGARA FALLS NY |
PREVOST BUS
|
1 | 383.23A2-LCDLN | Yes |
| 85027800 | Jun 24, 2025 | NY | 2 | NIAGARA FALLS NY |
PREVOST MOTOR COACH
|
0 | — | No |
| 84413489 | Apr 9, 2025 | NY | 2 | NEW YORK NY |
PREVOST MOTOR COACH
|
0 | — | No |
| 84202479 | Feb 28, 2025 | US | 1 | SPRINGFIELD MA |
PREVOST MOTOR COACH
|
0 | — | No |
| 84202465 | Feb 28, 2025 | US | 1 | SPRINGFIELD MA |
PREVOST BUS
|
0 | — | No |
| 84202464 | Feb 28, 2025 | US | 1 | SPRINGFIELD MA |
VAN HOOL MOTOR COACH
|
0 | — | No |
| 84202463 | Feb 28, 2025 | US | 1 | SPRINGFIELD MA |
PREVOST BUS
|
0 | — | No |
| 84202453 | Feb 28, 2025 | US | 1 | SPRINGFIELD MA |
VAN HOOL MOTOR COACH
|
0 | — | No |
Recent Crashes (4 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| CT0025027722 | Nov 25, 2025 | CT | 0 | 1 | No | No | Injury |
| NY4025599700 | Mar 22, 2024 | NY | 0 | 1 | No | No | Injury |
| MATBC0032380 | Feb 13, 2024 | MA | 0 | 0 | Yes | No | Tow |
| NY3691754600 | Oct 5, 2017 | NY | 0 | 1 | No | No | Injury |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| May 20, 2020 | MC949071-C | REI | REINSTATEMENT | REI → |
| Feb 10, 2016 | MC949071-C | CPL | CERTIFICATE | CPL → |
Insurance Coverage Timeline (17 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Apr 1, 2025 | Apr 1, 2025 | REPLACED |
| ARBELLA PROTECTION INSURANCE COMPANY | 1020157504 | 91X | $5,000,000 | Apr 1, 2025 | On file | ACTIVE |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Apr 1, 2025 | Apr 10, 2025 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Apr 19, 2021 | Apr 10, 2025 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Apr 19, 2021 | Apr 1, 2025 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Dec 4, 2020 | Apr 19, 2021 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Dec 4, 2020 | May 18, 2021 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | May 15, 2020 | Dec 4, 2020 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | May 15, 2020 | Jan 6, 2021 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Mar 18, 2020 | Jun 5, 2020 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Mar 18, 2020 | Mar 18, 2020 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Mar 18, 2020 | May 15, 2020 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001006550 | BIPD/Primary | — | Apr 1, 2019 | Mar 18, 2020 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001002210 | BIPD/Primary | — | Jul 1, 2018 | Apr 1, 2019 | REPLACED |
| PILGRIM INSURANCE COMPANY | CSC00001002210 | BIPD/Primary | — | Jul 1, 2018 | May 22, 2019 | CANCELLED |
| PILGRIM INSURANCE COMPANY | CSC00001002210 | BIPD/Primary | — | May 22, 2017 | Jul 1, 2018 | CANCELLED |
| THE COMMERCE INSURANCE COMPANY | BGTTYV | BIPD/Primary | — | Jan 20, 2016 | May 22, 2017 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Apr 10, 2025insuranceTERM/CANCL — PILGRIM INSURANCE COMPANY
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Apr 3, 2025
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Apr 1, 2025insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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May 18, 2021insuranceTERM/CANCL — PILGRIM INSURANCE COMPANY
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Apr 19, 2021insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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Jan 6, 2021insuranceTERM/CANCL — PILGRIM INSURANCE COMPANY
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Dec 4, 2020insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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Jun 5, 2020insuranceTERM/CANCL — PILGRIM INSURANCE COMPANY
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May 20, 2020
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May 15, 2020insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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May 4, 2020
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May 4, 2020authorityAuthority revoked — INVOLUNTARY REVOCATION
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Mar 18, 2020insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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May 22, 2019insuranceTERM/CANCL — PILGRIM INSURANCE COMPANY
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Apr 1, 2019insuranceTERM/REPL — PILGRIM INSURANCE COMPANY
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Jul 1, 2018insuranceCANCEL — PILGRIM INSURANCE COMPANY
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Jun 20, 2018
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May 22, 2017insuranceTERM/REPL — THE COMMERCE INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| NIAGARA FALLS NY | NY | 11 | 1 |
| SPRINGFIELD MA | US | 8 | 0 |
| NEW YORK NY | NY | 3 | 0 |
| SIX FLAGS THEME PARK | NJ | 2 | 0 |
| FARMINGDALE NY | NY | 2 | 0 |
| 200 N 5TH ST | PA | 2 | 0 |
| WASHINGTON DC | DC | 1 | 0 |
| NEW CASTLE DE | DE | 1 | 0 |
| S-SPRINGFIELD | MA | 1 | 1 |
| 10S | NJ | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 393.75(a) | Flat tire or fabric exposed | Vehicle Maintenance | 4 | 0 |
| 393.205(a) | Wheel/rim cracked or broken | Vehicle Maintenance | 3 | 3 |
| 395.24 | HOS (ELD) - ELD form and manner | Hours of Service | 3 | 0 |
| 393.62(e) | No or inadequate bus emergency exit marking | Vehicle Maintenance | 2 | 0 |
| 395.22(g) | Portable ELD not mounted in a fixed position and visible to driver | Hours of Service | 2 | 0 |
| 395.5(a)(1) | 10 - hour rule violation (Passenger) | Hours of Service | 2 | 0 |
| 396.3(a)(1) | Inspection, repair and maintenance of parts and accessories | Vehicle Maintenance | 2 | 1 |
| 396.5(b) | Oil and/or grease leak | Vehicle Maintenance | 2 | 0 |
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 1 | 0 |
| 393.207(a) | Axle positioning parts defective/missing | Vehicle Maintenance | 1 | 1 |
Related Records Cross-references to every adjacent page
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Massachusetts carriers
All carriers based in Massachusetts
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Quincy carriers
Carriers based in Quincy, MA
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Stations in Massachusetts
Where this carrier might be inspected
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Docket MC949071
common · ACTIVE · MC
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PILGRIM INSURANCE COMPANY
BIPD/Primary policy on file
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ARBELLA PROTECTION INSURANCE COMPANY
91X policy on file
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THE COMMERCE INSURANCE COMPANY
BIPD/Primary policy on file
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DOTPROCESSAGENTS.COM LLC
BOC-3 process agent · 86,974 carriers served
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53 inspections
Full roadside inspection history
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4 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify COACH EXPRESS MA INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about COACH EXPRESS MA INC
Is COACH EXPRESS MA INC an active motor carrier? ▾
What is COACH EXPRESS MA INC's safety rating? ▾
How many inspections has COACH EXPRESS MA INC had? ▾
What is COACH EXPRESS MA INC's out-of-service rate? ▾
Where is COACH EXPRESS MA INC based? ▾
Does COACH EXPRESS MA INC have valid operating authority? ▾
How many trucks and drivers does COACH EXPRESS MA INC operate? ▾
Has COACH EXPRESS MA INC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.