TruckCodex

5 STAR TRANSPORT LLC

USDOT 2541684 • 51 PARK AVE UNIT 10, WEST SPRINGFIELD, MA, 01089

ACTIVEMotor Carrier
Authority:2 active
Insurance:1 current
BOC-3:On file
Safety Rating:Not rated
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
2,541,684
Status
ACTIVE
Operation
Interstate
Business Type
Motor Carrier
State
Massachusetts
Phone
4134595669
Email
[email protected]
Power Units (MCS-150)
1
Drivers (MCS-150)
1
MCS-150 Mileage
150,000
BOC-3 Agent
TRUCK PROCESS AGENTS OF AMERICA, INC
Physical Address
51 PARK AVE UNIT 10, WEST SPRINGFIELD, MA, 01089
Contact
Phone: 4134595669

Risk Signals1 flagged

MEDIUM
Elevated driver OOS rate: 16.7%
National average is 6.7%. This carrier's driver OOS rate is 10.0 percentage points above average.

Signals are auto-detected from FMCSA public records. This is not a regulatory determination.

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Contract Carrier — Active
Common Carrier — Active
Active Authority
2
Revoked / Inactive
0
Authority Types
2
Insurance Policies
1 active
Latest: Feb 22, 2022
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Contract CarrierMC-884374ACTIVEUnknownMar 18, 2022
Common CarrierMC-884374ACTIVEUnknownMar 18, 2022

Active Insurance (1)

fmcsa-insurApr 5, 2026
Active Insurance (1)
InsurerTypePolicy #StatusEffectiveCancel Date
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786ON FILEFeb 22, 2022Mar 15, 2022

Insurance History (14 canceled/expired)

fmcsa-inshist-allwithhistory
Insurance History (14 canceled/expired)
InsurerTypePolicy #StatusEffectiveCancel Date
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDFeb 22, 2022Mar 25, 2022
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDOct 27, 2021Feb 23, 2022
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDOct 21, 2021Nov 25, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786REPLACEDOct 21, 2021Oct 27, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDJun 17, 2021Oct 21, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDMar 30, 2021Jun 23, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786REPLACEDMar 30, 2021Jun 17, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDJan 22, 2021May 4, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786REPLACEDJan 22, 2021Mar 30, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786REPLACEDJul 18, 2020Jan 22, 2021
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786REPLACEDMay 18, 2020Jul 18, 2020
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDMay 18, 2020Jul 21, 2020
PILGRIM INSURANCE COMPANYBIPD/PrimaryCSC00001001786CANCELLEDMar 15, 2017May 19, 2020
THE CHARTER OAK FIRE INSURANCE CO.BIPD/PrimaryTR 0H543960REPLACEDMar 15, 2016Mar 15, 2017

Insurance Events Timeline

fmcsa-insur-hist
Insurance Events Timeline
EventInsurerPolicy #TypeEvent DateCancel Date
TERM/CANCLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryMar 25, 2022Mar 25, 2022
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryMar 15, 2022Mar 15, 2022
CANCELPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryFeb 23, 2022Feb 23, 2022
TERM/CANCLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryNov 25, 2021Nov 25, 2021
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryOct 27, 2021Oct 27, 2021
CANCELPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryOct 21, 2021Oct 21, 2021
TERM/CANCLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryJun 23, 2021Jun 23, 2021
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryJun 17, 2021Jun 17, 2021
TERM/CANCLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryMay 4, 2021May 4, 2021
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryMar 30, 2021Mar 30, 2021
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryJan 22, 2021Jan 22, 2021
TERM/CANCLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryJul 21, 2020Jul 21, 2020
TERM/REPLPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryJul 18, 2020Jul 18, 2020
CANCELPILGRIM INSURANCE COMPANYCSC00001001786BIPD/PrimaryMay 19, 2020May 19, 2020
TERM/REPLTHE CHARTER OAK FIRE INSURANCE CO.TR 0H543960BIPD/PrimaryMar 15, 2017Mar 15, 2017

Authority Action History (16 events)

fmcsa-authhist-blob
Authority Action History (16 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC884374CONTRACTINVOLUNTARY REVOCATIONFeb 28, 2022DISCONTINUED REVOCATIONMar 18, 2022
MC884374COMMONINVOLUNTARY REVOCATIONFeb 28, 2022DISCONTINUED REVOCATIONMar 18, 2022
MC884374CONTRACTINVOLUNTARY REVOCATIONJan 27, 2022DISCONTINUED REVOCATIONFeb 24, 2022
MC884374COMMONINVOLUNTARY REVOCATIONJan 27, 2022DISCONTINUED REVOCATIONFeb 24, 2022
MC884374CONTRACTINVOLUNTARY REVOCATIONSep 24, 2021DISCONTINUED REVOCATIONOct 22, 2021
MC884374COMMONINVOLUNTARY REVOCATIONSep 24, 2021DISCONTINUED REVOCATIONOct 22, 2021
MC884374CONTRACTINVOLUNTARY REVOCATIONMay 27, 2021DISCONTINUED REVOCATIONJun 22, 2021
MC884374COMMONINVOLUNTARY REVOCATIONMay 27, 2021DISCONTINUED REVOCATIONJun 22, 2021
MC884374COMMONINVOLUNTARY REVOCATIONJun 24, 2020DISCONTINUED REVOCATIONJul 20, 2020
MC884374CONTRACTINVOLUNTARY REVOCATIONJun 24, 2020DISCONTINUED REVOCATIONJul 20, 2020
MC884374CONTRACTINVOLUNTARY REVOCATIONApr 22, 2020DISCONTINUED REVOCATIONMay 20, 2020
MC884374COMMONINVOLUNTARY REVOCATIONApr 22, 2020DISCONTINUED REVOCATIONMay 20, 2020
MC884374MOTOR PROPERTY COMMON CARRIERGRANTEDApr 22, 2016—Unknown
MC884374MOTOR PROPERTY CONTRACT CARRIERGRANTEDApr 22, 2016—Unknown
MC884374MOTOR PROPERTY COMMON CARRIERDISMISSEDOct 23, 2014—Unknown
MC884374MOTOR PROPERTY CONTRACT CARRIERDISMISSEDOct 23, 2014—Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Driver Fitness
N/A
Hours of Service
100%
Unsafe Driving
71%

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
6
Violations
21
1 OOS
Vehicle OOS %
0.0%
Driver OOS %
16.7%
Above nat'l avg (6.7%)
Power Units (MCS-150)
1
Drivers (MCS-150)
1
Crash Records
0

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
1
Jan
Feb
Mar
1
Apr
Clean monthMonth with OOSBased on latest 6 of 6 inspection records

Inspection Activity Map

6 states • 6 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (21 violations from 6 inspections)

fmcsa-inspection-file
Violation Summary (21 violations from 6 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:392.2Operating a CMV while ill or fatigued308Unsafe Driving
FMCSR:392.2-SLLLROperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.60CGlazing/window obstructions104Vehicle Maintenance
FMCSR:395.22H4-ELDBRODSHOS (ELD) - In-Vehicle Information - Failing to have a supply of blank driver's records of duty status graph-grids sufficient to record the driver's duty status a10—Hours Of Service
FMCSR:393.95A4-EEUSEmergency Equipment - Fire Extinguishers - unsecured10—Vehicle Maintenance
FMCSR:396.17C-PINo proof of periodic inspection103Vehicle Maintenance
FMCSR:392.2-SLLSROperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:392.2-SLLSIVOperating a CMV while ill or fatigued108Unsafe Driving
FMCSR:395.3A3IIDriving beyond 8 hour driving limit since the end of the last on duty off duty or sleeper period of at least 30 minutes10—Hours Of Service
FMCSR:395.3A2-HOSPRNPDriving beyond 14 hour duty period. (Property carrying vehicle) - Nominal Violation10—Hours Of Service
FMCSR:395.8E-HOSPDOOSFalse record of duty status1110Hours Of Service
FMCSR:395.30B1-ELDDFRHOS (ELD) - Driver failing to review records and certify the accuracy of the information.10—Hours Of Service
FMCSR:395.24C2III-ELDSDNHOS (ELD) - Driver failing to manually input or verify shipping document number.10—Hours Of Service
FMCSR:395.24C2II-ELDTNHOS (ELD) - Driver failing to manually input or verify CMV trailer number.10—Hours Of Service
FMCSR:392.60A-DDriver - Unauthorized passenger(s) on-board a CMV10—Unsafe Driving
FMCSR:392.16(a)Failing to use seat belt (49 CFR)103Unsafe Driving
FMCSR:393.60(e)Glazing/window obstructions104Vehicle Maintenance
FMCSR:395.24(c)(2)(iii)Driver failed to manually add shipping document number10—Hours Of Service

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
0.0%vs nat'l 23.4%
-23.4 pts below avg
Driver OOS Rate
16.7%vs nat'l 6.7%
+10.0 pts above avg
Violations / Inspection
3.50vs nat'l 1.80
+1.70 above avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (6 inspections)

fmcsa-inspectionsApr 5, 2026
Inspection History (6 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Apr 4, 202687495009RoadsideTNLevel 3PETERBILT STRAIGHT TRUCK1Details unavailableNo
Jan 28, 202686915456RoadsidePALevel 2CTRL SEMI-TRAILER14392.2-SLLLR, 393.60C, 395.22H4-ELDBRODSYes
Feb 5, 202481010930H-WEST SPRINGFIELDMALevel 2COTTR SEMI-TRAILER0—No
Jun 5, 202378817079GORHAMNHLevel 2OTHE SEMI-TRAILER4392.16(a), 393.60(e), 392.2No
May 27, 202378750825HIGH CRASH CORRIDORGALevel 3TRLR SEMI-TRAILER1392.2No
May 22, 202378737556TYRENYLevel 2—1392.2No

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

2 total · 50.0% OOS
2026-012026-04
InspectionsOOS

Most frequent inspection stations

HIGH CRASH CORRIDOR1
H-WEST SPRINGFIELD1
GORHAM1
TYRE1

Violations by BASIC category

Compliance Timeline

17 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Mar 25, 2022
Insurance
Insurance term/cancl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Mar 18, 2022
Authority
Contract Carrier authority active
Docket MC-884374
Mar 18, 2022
Authority
Common Carrier authority active
Docket MC-884374
Mar 15, 2022
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Feb 23, 2022
Insurance
Insurance cancel
PILGRIM INSURANCE COMPANY • BIPD/Primary
Nov 25, 2021
Insurance
Insurance term/cancl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Oct 27, 2021
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Oct 21, 2021
Insurance
Insurance cancel
PILGRIM INSURANCE COMPANY • BIPD/Primary
Jun 23, 2021
Insurance
Insurance term/cancl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Jun 17, 2021
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
May 4, 2021
Insurance
Insurance term/cancl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Mar 30, 2021
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Jan 22, 2021
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Jul 21, 2020
Insurance
Insurance term/cancl
PILGRIM INSURANCE COMPANY • BIPD/Primary
Jul 18, 2020
Insurance
Insurance term/repl
PILGRIM INSURANCE COMPANY • BIPD/Primary
May 19, 2020
Insurance
Insurance cancel
PILGRIM INSURANCE COMPANY • BIPD/Primary
Mar 15, 2017
Insurance
Insurance term/repl
THE CHARTER OAK FIRE INSURANCE CO. • BIPD/Primary

Related Records

Related records

StateAll entities in Massachusetts
Browse carriers, brokers, and FFs in MA
CityEntities in WEST SPRINGFIELD, MA
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AuthorityMC-884374 Certificate
Contract Carrier — Download free PDF
AuthorityMC-884374 Certificate
Common Carrier — Download free PDF
Crashes0 crash records
FMCSA Crash File
Inspections6 inspection records
Full inspection history
StationH-WEST SPRINGFIELD
1 inspection at this station
StationGORHAM
1 inspection at this station
StationHIGH CRASH CORRIDOR
1 inspection at this station
BOC-3 AgentTRUCK PROCESS AGENTS OF AMERICA, INC
Process agent on file
InsurerPILGRIM INSURANCE COMPANY
View all policies from this insurer
CertificatesAuthority Certificate Lookup
Search MC, FF, MX certificates
RecallsRecalls & safety data
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SearchSearch for another entity
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Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026