CUSTOM MOVING & STORAGE INC
FAYETTEVILLE, NC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Common (Property) gap · 37 days Inactive Jun 8, 2021 → reinstated Jul 15, 2021
- Vehicle OOS Rate above national average 100.0% vs 23.4% national (+76.6 pts).
Plain-text risk summary (print / paste)
TruckCodex risk summary — CUSTOM MOVING & STORAGE INC (USDOT 230282) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Officer(s): WATSON BROWN (Company officer); DANIEL V. KINLAW (Company officer 2) Organization: CORPORATION Blockers: (none) Cautions: • Common (Property) gap · 37 days — Inactive Jun 8, 2021 → reinstated Jul 15, 2021 • Vehicle OOS Rate above national average — 100.0% vs 23.4% national (+76.6 pts). On file: • 1 active operating authority • Active insurance on file — TRANSGUARD INSURANCE COMPANY OF AMERICA INC. · 34 • BOC-3 process agent on file — INTERSTATE AUTHORITY LLC • Satisfactory FMCSA safety rating Source: https://truckcodex.com/usdot/230282/ As of: Jul 18, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Peer OOS benchmark unavailable (missing power units, OOS rates, or fewer than 5 same-size peers).
NR reason: getCarrierPeerSafety returned null.
Official FMCSA Satisfactory safety rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
TRANSGUARD INSURANCE COMPANY OF AMERICA INC. · 34
TRANSGUARD INSURANCE COMPANY OF AMERICA INC. · 91X · $750,000
2 active policies
Company profile
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InsuranceTRANSGUARD INSURANCE COMPANY OF AMERICA INC.Policy effective Apr 1, 2026
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Process AgentINTERSTATE AUTHORITY LLCBOC-3 on file
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Operating AuthorityMC164025ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 8 | 0 | 0 |
| Trailers | 4 | 0 | 0 |
| Trucks | 3 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 9 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 5 | 5 | 0 |
| OOS inspections | 1 | 1 | 0 |
| OOS percentage | 20% | 20% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
CUSTOM MOVING & STORAGE INC is a corporation based in FAYETTEVILLE, NC, registered with the FMCSA under USDOT 230282. The carrier is currently active in FMCSA's records, with a safety rating of Satisfactory. MCS-150 self-reporting puts the fleet at 11 power units and 10 drivers, with 9 roadside inspections on file and a peak out-of-service rate of 100.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
CUSTOM MOVING & STORAGE INC is a mid-sized fleet, operating 11 power units and 10 drivers, organized as a corporation, with 4 years on FMCSA's records, based in Fayetteville, NC. Across 6 roadside inspections in the last 24 months, the fleet recorded a 50.0% out-of-service rate, with no reportable crashes on file. all filed authority types (common) are currently revoked.
6 roadside inspections over the last 24 months, up 100% versus the prior 24 months, concentrated in NC (3) and VA (2), with Level 3 inspections the most common.
50.0% out-of-service rate; led by Unsafe Driving (33.3% of violations); top code 392.2 (Operating a CMV while ill or fatigued) cited 2 times.
The fleet comprises 11 power units (mid-sized fleet) and 10 drivers; Freightliner, Kent, and International are the most-inspected makes.
Risk Signals
Authority gap detected (1)
- Common (Property) authority was inactive from Jun 8, 2021 to Jul 15, 2021 (37 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| North Carolina (NC) | 3 | 1 | 33.3% | Jul 1, 2025 |
| South Carolina (SC) | 1 | 0 | 0.0% | Oct 1, 2024 |
| Virginia (VA) | 1 | 1 | 100.0% | May 2, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Freightliner | 7 | |
| Kent | 3 | |
| International | 1 | |
| Kentucky | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 1 | — | 0.50 | 1 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 1 | — | 1.16 | 1 | — | Jul 13, 2026 |
| Unsafe Driving | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Vehicle Maintenance | 1 | — | 10.00 | 10 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (9 rows) View all 9 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 85101101 | Jul 1, 2025 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FREIGHTLINER STRAIGHT TRUCK
|
0 | — | No |
| 84586993 | May 2, 2025 | VA | 3 | EMPORIA VA |
FREIGHTLINER STRAIGHT TRUCK
|
2 | 395.8A1-HOSP, 391.41APC | Yes |
| 83969110 | Feb 26, 2025 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 82852824 | Oct 1, 2024 | SC | 3 | FLORENCE SC |
FREIGHTLINER STRAIGHT TRUCK
|
1 | 392.2 | No |
| 82241306 | Jul 27, 2024 | NC | 2 | nc-statesville-weigh-station,-i-4 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.75(a) | Yes |
| 81453040 | Apr 24, 2024 | VA | 2 | CARSON SCALES |
INTERNATIONAL TRUCK TRACTOR
|
2 | 393.75(a)(3), 392.2 | Yes |
| 80321723 | Dec 6, 2023 | NC | 3 | nc-lumberton-weigh-station,-i-95, |
FREIGHTLINER STRAIGHT TRUCK
|
0 | — | No |
| 79953585 | Oct 18, 2023 | KY | 3 | LONDON |
KENWORTH TRUCK TRACTOR
Ticket: Freightliner
|
1 | 392.2 | No |
| 78328379 | Apr 12, 2023 | NC | 3 | nc-lumberton-weigh-station,-i-95, | — | 0 | — | No |
Recent Crashes (7 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| AL0004602302 | Jan 8, 2024 | AL | 0 | 0 | Yes | No | Tow |
| NC0105951386 | Jul 20, 2019 | NC | 0 | 1 | Yes | No | Injury |
| NC0102624057 | Jun 19, 2009 | NC | 0 | 1 | No | No | Injury |
| PA609848800X | Aug 24, 2006 | PA | 0 | 0 | Yes | No | Tow |
| GA5290039101 | May 17, 2005 | GA | 0 | 0 | Yes | No | Tow |
| GA5074026601 | Feb 7, 2005 | GA | 0 | 0 | Yes | No | Tow |
| NC0100612979 | May 3, 2002 | NC | 0 | 0 | Yes | No | Tow |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jul 20, 2021 | MC164025-C | REI | REINSTATEMENT | REI → |
| Mar 23, 2005 | MC164025-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (26 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| TRANSGUARD INSURANCE COMPANY OF AMERICA INC. | TCP0003899 | 34 | — | Apr 1, 2026 | On file | ACTIVE |
| TRANSGUARD INSURANCE COMPANY OF AMERICA INC. | TCP0003899 | 91X | $750,000 | Apr 1, 2026 | On file | ACTIVE |
| VANLINER INSURANCE COMPANY | MCA 4200900-00 | BIPD/Primary | — | Sep 1, 2020 | Apr 1, 2023 | REPLACED |
| TRANSGUARD INSURANCE COMPANY OF AMERICA INC. | TCP0001482 | BIPD/Primary | — | Sep 1, 2018 | Sep 1, 2020 | REPLACED |
| TRANSGUARD INSURANCE COMPANY OF AMERICA INC. | TCP0001482 | CARGO | — | Sep 1, 2018 | Sep 1, 2020 | REPLACED |
| WESCO INSURANCE COMPANY | WPP1577992 | BIPD/Primary | — | Sep 1, 2017 | Sep 30, 2018 | CANCELLED |
| WESCO INSURANCE COMPANY | WPP1577992 | BIPD/Primary | — | Sep 1, 2017 | Sep 1, 2018 | REPLACED |
| GRANITE STATE INSURANCE CO. | 015847293 | BIPD/Primary | — | Sep 1, 2008 | Sep 1, 2017 | REPLACED |
| NEW HAMPSHIRE INSURANCE CO. | 015849137 | CARGO | — | Sep 1, 2008 | Sep 30, 2018 | CANCELLED |
| NEW HAMPSHIRE INSURANCE CO. | 015849137 | CARGO | — | Sep 1, 2008 | Sep 1, 2018 | REPLACED |
| AMERICAN AUTOMOBILE INSURANCE COMPANY | MZG80878695 | BIPD/Primary | — | Sep 1, 2007 | Sep 1, 2008 | REPLACED |
| AMERICAN AUTOMOBILE INSURANCE COMPANY | MZG80878695 | CARGO | — | Sep 1, 2007 | Sep 1, 2008 | REPLACED |
| STONINGTON INSURANCE COMPANY | MVSP000864600 | CARGO | — | Sep 1, 2004 | Sep 1, 2007 | CANCELLED |
| STONINGTON INSURANCE COMPANY | MVSP0008646-00 | BIPD/Primary | — | Sep 1, 2004 | Sep 1, 2007 | CANCELLED |
| AXA RE PROPERTY AND CASUALTY INSURANCE CO. | MV0005780-00 | CARGO | — | Sep 1, 2003 | Sep 1, 2004 | REPLACED |
| AXA RE PROPERTY AND CASUALTY INSURANCE CO. | MV0005780-00 | CARGO | — | Sep 1, 2003 | Nov 10, 2004 | CANCELLED |
| AXA RE PROPERTY AND CASUALTY INSURANCE CO. | MV0005780-00 | BIPD/Primary | — | Sep 1, 2003 | Sep 1, 2004 | REPLACED |
| AXA RE PROPERTY AND CASUALTY INSURANCE CO. | MV0005780-00 | BIPD/Primary | — | Sep 1, 2003 | Nov 10, 2004 | CANCELLED |
| AMERICAN AUTOMOBILE INSURANCE COMPANY | 8 81 MZG 8074 2584 | BIPD/Primary | — | Sep 1, 1999 | Sep 1, 2003 | REPLACED |
| AMERICAN AUTOMOBILE INSURANCE COMPANY | 8 81 MZG 8074 2584 | CARGO | — | Sep 1, 1999 | Sep 1, 2003 | REPLACED |
| AMERICAN MANUFACTURERS MUTUAL INSURANCE CO. | 3ML54733100 | BIPD/Primary | — | Sep 1, 1996 | Dec 3, 1999 | CANCELLED |
| XL SPECIALTY INSURANCE COMPANY | 500601 | CARGO | — | Sep 1, 1996 | Nov 17, 1999 | CANCELLED |
| UNITED STATES FIRE INSURANCE CO. | 133 6041918 | BIPD/Primary | — | Sep 1, 1995 | Oct 13, 1996 | CANCELLED |
| UNITED STATES FIRE INSURANCE CO. | 321 0009003 | CARGO | — | Sep 1, 1995 | Oct 17, 1996 | CANCELLED |
| ST. PAUL PROTECTIVE INSURANCE COMPANY | 68 0206130 | BIPD/Primary | — | Sep 13, 1994 | Sep 1, 1995 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Apr 11, 2026insuranceTERM/CANCL — VANLINER INSURANCE COMPANY
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Apr 11, 2026insuranceTERM/CANCL — VANLINER INSURANCE COMPANY
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Apr 3, 2026
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Apr 1, 2023insuranceTERM/REPL — VANLINER INSURANCE COMPANY
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Jul 20, 2021
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Jul 15, 2021
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Jun 8, 2021
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Jun 8, 2021
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Jun 8, 2021
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Jun 8, 2021authorityAuthority revoked — INVOLUNTARY REVOCATION
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Jun 8, 2021authority gapCommon (Property) authority inactive: 37 days (through Jul 15, 2021)
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Sep 1, 2020insuranceTERM/REPL — TRANSGUARD INSURANCE COMPANY OF AMERICA INC.
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Sep 30, 2018insuranceTERM/CANCL — WESCO INSURANCE COMPANY
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Sep 30, 2018insuranceTERM/CANCL — NEW HAMPSHIRE INSURANCE CO.
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Sep 1, 2018insuranceTERM/REPL — NEW HAMPSHIRE INSURANCE CO.
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Sep 1, 2018insuranceTERM/REPL — WESCO INSURANCE COMPANY
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Sep 1, 2017insuranceTERM/REPL — GRANITE STATE INSURANCE CO.
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Sep 1, 2008insuranceTERM/REPL — AMERICAN AUTOMOBILE INSURANCE COMPANY
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Sep 4, 2007
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Sep 1, 2007insuranceCANCEL — STONINGTON INSURANCE COMPANY
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Sep 1, 2007insuranceCANCEL — STONINGTON INSURANCE COMPANY
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Nov 10, 2004insuranceTERM/CANCL — AXA RE PROPERTY AND CASUALTY INSURANCE CO.
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Sep 1, 2004insuranceTERM/REPL — AXA RE PROPERTY AND CASUALTY INSURANCE CO.
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Sep 1, 2003insuranceTERM/REPL — AMERICAN AUTOMOBILE INSURANCE COMPANY
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Jan 4, 2000
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Jan 4, 2000
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Dec 3, 1999insuranceCANCEL — AMERICAN MANUFACTURERS MUTUAL INSURANCE CO.
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Nov 17, 1999insuranceCANCEL — XL SPECIALTY INSURANCE COMPANY
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Feb 10, 1997
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Oct 17, 1996insuranceCANCEL — UNITED STATES FIRE INSURANCE CO.
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Oct 13, 1996insuranceCANCEL — UNITED STATES FIRE INSURANCE CO.
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Oct 25, 1995insuranceCANCEL — GREAT AMERICAN INSURANCE COMPANY OF NEW YORK
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Sep 1, 1995insuranceTERM/REPL — ST. PAUL PROTECTIVE INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| LONDON | KY | 1 | 0 |
| FLORENCE SC | SC | 1 | 0 |
| CARSON SCALES | VA | 1 | 1 |
| EMPORIA VA | VA | 1 | 1 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 3 | 0 |
| 393.75(a) | Flat tire or fabric exposed | Vehicle Maintenance | 1 | 1 |
| 393.75(a)(3) | Tire-flat and/or audible air leak | Vehicle Maintenance | 1 | 1 |
Related Records Cross-references to every adjacent page
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North Carolina carriers
All carriers based in North Carolina
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Fayetteville carriers
Carriers based in Fayetteville, NC
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Stations in North Carolina
Where this carrier might be inspected
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Docket MC164025
common · ACTIVE · MC
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TRANSGUARD INSURANCE COMPANY OF AMERICA INC.
34 policy on file
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VANLINER INSURANCE COMPANY
BIPD/Primary policy on file
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WESCO INSURANCE COMPANY
BIPD/Primary policy on file
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GRANITE STATE INSURANCE CO.
BIPD/Primary policy on file
-
NEW HAMPSHIRE INSURANCE CO.
CARGO policy on file
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AMERICAN AUTOMOBILE INSURANCE COMPANY
BIPD/Primary policy on file
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STONINGTON INSURANCE COMPANY
CARGO policy on file
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AXA RE PROPERTY AND CASUALTY INSURANCE CO.
CARGO policy on file
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AMERICAN MANUFACTURERS MUTUAL INSURANCE CO.
BIPD/Primary policy on file
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XL SPECIALTY INSURANCE COMPANY
CARGO policy on file
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UNITED STATES FIRE INSURANCE CO.
BIPD/Primary policy on file
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ST. PAUL PROTECTIVE INSURANCE COMPANY
BIPD/Primary policy on file
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GREAT AMERICAN INSURANCE COMPANY OF NEW YORK
CARGO policy on file
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INTERSTATE AUTHORITY LLC
BOC-3 process agent · 51,604 carriers served
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9 inspections
Full roadside inspection history
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7 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
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Certificate lookup
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Insurance-lapse watch
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify CUSTOM MOVING & STORAGE INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about CUSTOM MOVING & STORAGE INC
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About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.