TruckCodex

MJ PAGE TRUCKING LLC

USDOT 2119859 Active AUTHORIZED FOR HIRE Company officer: MARIO J PAGE General Freight Machinery / Large Objects Based in JONESTOWN, PA Grade A · 85
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Jan 14, 2012
Coverage resumed · Feb 14, 2013
Common (Property) reinstated · Mar 10, 2014
Common (Property) reinstated · Jan 18, 2012
Review these
  • Prior insurance gap · 85 days Oct 21, 2011 → Jan 14, 2012
  • Prior insurance gap · 126 days Oct 11, 2012 → Feb 14, 2013
  • Common (Property) gap · 509 days Inactive Oct 17, 2012 → reinstated Mar 10, 2014
  • Common (Property) gap · 79 days Inactive Oct 31, 2011 → reinstated Jan 18, 2012
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • 1 active operating authority
  • Insurance on file · $750,000 CANAL INSURANCE CO. · 91X Details →
  • BOC-3 process agent on file OWNER OPERATOR SERVICES, INC. Details →
Company officer: MARIO J PAGE
Cargo: General Freight, Machinery / Large Objects
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — MJ PAGE TRUCKING LLC (USDOT 2119859)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): MARIO J PAGE (Company officer)

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 85 days — Oct 21, 2011 → Jan 14, 2012
  • Prior insurance gap · 126 days — Oct 11, 2012 → Feb 14, 2013
  • Common (Property) gap · 509 days — Inactive Oct 17, 2012 → reinstated Mar 10, 2014
  • Common (Property) gap · 79 days — Inactive Oct 31, 2011 → reinstated Jan 18, 2012
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — CANAL INSURANCE CO. · 91X
  • BOC-3 process agent on file — OWNER OPERATOR SERVICES, INC.

Source: https://truckcodex.com/usdot/2119859/
As of: Jul 23, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 100% vs peer median 0% (worse). Vehicle OOS 0% vs peer median 0% (neutral). n=240284 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

1 active liability policy

BOC-3 agent

OWNER OPERATOR SERVICES, INC.

Company profile

Company details
USDOT 2119859
In FMCSA records since Feb 14, 2011 (~15y)
MC / docket MC738842
Company officer MARIO J PAGE
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight, Machinery / Large Objects
Fleet size 1 units
Drivers 1
Annual mileage 74,000 mi
Contact & address
Phone: (908) 797-3657
Physical
10846 JONESTOWN RD
JONESTOWN, PA 17038
Mailing address matches physical.
Registration & safety rating
USDOT 2119859
In FMCSA records since Feb 14, 2011 (~15y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 74,000 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 100.0% vs 6.7% +93.3 pts
Violations per Inspection 2.00 vs 1.80 +0.20
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 1 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 2 inspections →
Driver Vehicle Hazmat
Inspections 1 1 0
OOS inspections 1 0 0
OOS percentage 100% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
1
Inspections
2
FMCSA roadside history on file
OOS Rate (peak)
100.0%
driver or vehicle, whichever higher
Crashes
2
None in last 24 months · all-time on file
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

MJ PAGE TRUCKING LLC is a motor carrier based in JONESTOWN, PA, registered with the FMCSA under USDOT 2119859. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 2 roadside inspections on file and a peak out-of-service rate of 100.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

MJ PAGE TRUCKING LLC is a small fleet, operating 1 power unit and 1 driver, based in Jonestown, PA. Across 1 roadside inspection in the last 24 months, the fleet recorded a 100.0% out-of-service rate, with no reportable crashes on file. Operating authority is active for contract and common.

Inspection profile

1 roadside inspection over the last 24 months, roughly flat versus the prior 24 months, most heavily in NM (1 stops), with Level 3 inspections the most common.

Violation profile

100.0% out-of-service rate; led by Hours of Service (50.0% of violations); top code 392.2 (Operating a CMV while ill or fatigued) cited 1 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 1 driver; Kenworth and Trl are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 100.0% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
Authority revoked
6 revocations on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,284 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
100%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,284 same-size peers
Verdict
Riskier than peers
Delta +100 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,284 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Authority gaps detected (2)

  • Common (Property) authority was inactive from Oct 17, 2012 to Mar 10, 2014 (509 days)
  • Common (Property) authority was inactive from Oct 31, 2011 to Jan 18, 2012 (79 days)

Historical coverage gaps detected (4)

  • No active BIPD/Primary insurance from Oct 21, 2011 to Jan 14, 2012 (85 days)
  • No active BIPD/Primary insurance from Oct 11, 2012 to Feb 14, 2013 (126 days)
  • No active BIPD/Primary insurance from May 2, 2013 to Mar 6, 2014 (308 days)
  • No active BIPD/Primary insurance from Jul 8, 2015 to Aug 28, 2015 (51 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-03 2025-03

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Hours of Service
1 violation
1 OOS · 100.0%
Unsafe Driving
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
New Mexico (NM) 1 1 100.0% Mar 27, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Easu 1
Kenworth 1
Peterbilt 1
Trl 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 1 — 7.00 7 — Jul 20, 2026
Unsafe Driving 0 — 0.00 0 — Jul 20, 2026
Vehicle Maintenance 0 — 0.00 0 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (2 rows) View all 2 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
84273101 Mar 27, 2025 NM 3 SAN JON PORT OF ENTRY
KENWORTH TRUCK TRACTOR
PA AH26476 · 1XKYD49X4PJ263535
2 395.8A-ELD, 392.2 Yes
79805205 Oct 1, 2023 TN 3 —
PETERBILT TRUCK TRACTOR
PA AH26476 · 1XPXD49X2CD165957
2 395.8(a)(1), 392.2 Yes
Recent Crashes (2 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
MD19A0594576 Jun 19, 2019 MD 0 0 Yes No Tow
NJ0012166907 Aug 15, 2012 NJ 0 0 Yes No Tow
Authority Records (1 docket)
common
MC738842
Active
—
View full authority record →
MC Certificate Documents (5 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Sep 8, 2015 MC738842-C REI REINSTATEMENT REI →
Mar 10, 2014 MC738842 NC REINSTATEMENT NC →
Mar 10, 2014 MC738842-C REI REINSTATEMENT REI →
Jan 18, 2012 MC738842-C REI REINSTATEMENT REI →
Mar 4, 2011 MC738842-C CPL REVOCATION CPL →
Insurance Coverage Timeline (17 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
CANAL INSURANCE CO. CT1042034741 91X $750,000 Aug 29, 2024 On file ACTIVE
CANAL INSURANCE CO. CT1042034741 BIPD/Primary — Aug 29, 2024 Aug 29, 2024 REPLACED
GREAT WEST CASUALTY CO. MCP18972A BIPD/Primary — Aug 28, 2015 Aug 28, 2024 CANCELLED
Coverage gap — 51 days without BIPD/Primary coverage from Jul 8, 2015 to Aug 28, 2015
OOIDA RISK RETENTION GROUP, INC. PL199519979 BIPD/Primary — Dec 4, 2014 Jul 8, 2015 CANCELLED
OOIDA RISK RETENTION GROUP, INC. PL199519979 BIPD/Primary — Jun 4, 2014 Dec 4, 2014 CANCELLED
OOIDA RISK RETENTION GROUP, INC. PL199519979 BIPD/Primary — Mar 6, 2014 Jun 4, 2014 CANCELLED
Coverage gap — 308 days without BIPD/Primary coverage from May 2, 2013 to Mar 6, 2014
OOIDA RISK RETENTION GROUP, INC. PL199516248 BIPD/Primary — Feb 14, 2013 May 2, 2013 CANCELLED
Coverage gap — 126 days without BIPD/Primary coverage from Oct 11, 2012 to Feb 14, 2013
OOIDA RISK RETENTION GROUP, INC. PL199513565 BIPD/Primary — Aug 11, 2012 Oct 11, 2012 CANCELLED
OOIDA RISK RETENTION GROUP, INC. PL199513565 BIPD/Primary — Jun 12, 2012 Aug 11, 2012 CANCELLED
OOIDA RISK RETENTION GROUP, INC. PL199513565 BIPD/Primary — Apr 19, 2012 Jun 12, 2012 CANCELLED
OOIDA RISK RETENTION GROUP, INC. PL199513565 BIPD/Primary — Jan 14, 2012 Apr 19, 2012 CANCELLED
Coverage gap — 85 days without BIPD/Primary coverage from Oct 21, 2011 to Jan 14, 2012
OOIDA RISK RETENTION GROUP, INC. PL199511978 BIPD/Primary — Feb 15, 2011 Oct 21, 2011 CANCELLED
UNDERWRITERS AT LLOYDS LONDON 2987YUDLL3891 CARGO — Feb 15, 2011 Mar 21, 2011 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Sep 3, 2024
    authority
    DISCONTINUED REVOCATION — CONTRACT
    Details →
  2. Aug 29, 2024
    insurance
    TERM/REPL — CANAL INSURANCE CO.
  3. Aug 28, 2024
    insurance
    CANCEL — GREAT WEST CASUALTY CO.
  4. Sep 8, 2015
    authority
    REINSTATED — MOTOR PROPERTY CONTRACT CARRIER
    Details →
  5. Jul 14, 2015
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  6. Jul 14, 2015
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  7. Jul 14, 2015
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  8. Jul 8, 2015
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  9. Jul 8, 2015
    insurance gap
    Coverage gap: 51 days without BIPD/Primary insurance (through Aug 28, 2015)
  10. Dec 4, 2014
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  11. Jun 4, 2014
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  12. May 2, 2013
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  13. May 2, 2013
    insurance gap
    Coverage gap: 308 days without BIPD/Primary insurance (through Mar 6, 2014)
  14. Oct 17, 2012
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  15. Oct 17, 2012
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  16. Oct 17, 2012
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  17. Oct 17, 2012
    authority gap
    Common (Property) authority inactive: 509 days (through Mar 10, 2014)
  18. Oct 11, 2012
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  19. Oct 11, 2012
    insurance gap
    Coverage gap: 126 days without BIPD/Primary insurance (through Feb 14, 2013)
  20. Aug 11, 2012
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  21. Aug 9, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  22. Jun 12, 2012
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  23. May 22, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  24. Apr 19, 2012
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  25. Apr 6, 2012
    authority
    DISCONTINUED REVOCATION — CONTRACT
    Details →
  26. Oct 31, 2011
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  27. Oct 31, 2011
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  28. Oct 31, 2011
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  29. Oct 31, 2011
    authority gap
    Common (Property) authority inactive: 79 days (through Jan 18, 2012)
  30. Oct 21, 2011
    insurance
    CANCEL — OOIDA RISK RETENTION GROUP, INC.
  31. Oct 21, 2011
    insurance gap
    Coverage gap: 85 days without BIPD/Primary insurance (through Jan 14, 2012)
  32. Mar 21, 2011
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  33. Mar 21, 2011
    insurance
    CANCEL — UNDERWRITERS AT LLOYDS LONDON
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
SAN JON PORT OF ENTRY NM 1 1

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 2 0
395.8(a)(1) Not using the appropriate method to record hours of service Hours of Service 1 1
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify MJ PAGE TRUCKING LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about MJ PAGE TRUCKING LLC

Is MJ PAGE TRUCKING LLC an active motor carrier? ▾
Yes. MJ PAGE TRUCKING LLC is registered with the FMCSA under USDOT 2119859 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is MJ PAGE TRUCKING LLC's safety rating? ▾
MJ PAGE TRUCKING LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has MJ PAGE TRUCKING LLC had? ▾
2 roadside inspections are on file for MJ PAGE TRUCKING LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is MJ PAGE TRUCKING LLC's out-of-service rate? ▾
MJ PAGE TRUCKING LLC's peak out-of-service rate is 100.0% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is MJ PAGE TRUCKING LLC based? ▾
MJ PAGE TRUCKING LLC reports its physical address to the FMCSA as 10846 JONESTOWN RD, JONESTOWN, Pennsylvania 17038. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does MJ PAGE TRUCKING LLC have valid operating authority? ▾
Yes. MJ PAGE TRUCKING LLC holds 1 active FMCSA operating authority (MC738842). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does MJ PAGE TRUCKING LLC operate? ▾
MJ PAGE TRUCKING LLC self-reports 1 power unit and 1 driver on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has MJ PAGE TRUCKING LLC had any crashes? ▾
2 FMCSA-reportable crashes are on file for MJ PAGE TRUCKING LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.