PROMPT INC
USDOT 2108108 • 330 STONE SPRING RD, HARRISONBURG, VA, 22801
Overview
Company profile from FMCSA Census File
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Contract Carrier | MC-735123 | ACTIVE | Unknown | Mar 13, 2025 |
Active Insurance (1)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| UNITED STATES FIRE INSURANCE CO. | BIPD/Primary | 506-9089134 | ON FILE | Mar 14, 2024 | Mar 14, 2025 |
Insurance History (12 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| CANAL INSURANCE CO. | BIPD/Primary | 823548001 | REPLACED | Mar 14, 2023 | Mar 14, 2024 |
| SAGAMORE INSURANCE COMPANY | BIPD/Primary | AI-100064-00 | REPLACED | Mar 14, 2021 | Mar 14, 2023 |
| CANAL INSURANCE CO. | BIPD/Primary | 408233001 | REPLACED | Mar 14, 2020 | Mar 14, 2021 |
| NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA | BIPD/Primary | TP9882973 02 | CANCELLED | Mar 14, 2019 | Mar 14, 2020 |
| THE INSURANCE CO OF THE STATE OF PENNSYLVANIA | BIPD/Primary | TP9882973 01 | CANCELLED | Mar 14, 2018 | Mar 14, 2019 |
| SENTRY SELECT INSURANCE COMPANY | BIPD/Primary | A0018157001 | REPLACED | Mar 14, 2014 | Mar 14, 2018 |
| CANAL INSURANCE CO. | BIPD/Primary | PIA07075802 | REPLACED | Mar 14, 2013 | Mar 14, 2014 |
| CANAL INSURANCE CO. | BIPD/Primary | PIA07075801 | REPLACED | Mar 14, 2012 | Mar 14, 2013 |
| CANAL INSURANCE CO. | BIPD/Primary | PIA07075801 | CANCELLED | Mar 14, 2012 | Apr 24, 2013 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | GWP91743A | REPLACED | Feb 15, 2012 | Mar 14, 2012 |
| CANAL INSURANCE CO. | BIPD/Primary | PIA06543001 | REPLACED | May 12, 2011 | Feb 15, 2012 |
| CANAL INSURANCE CO. | BIPD/Primary | PIA06543001 | CANCELLED | Feb 15, 2011 | May 12, 2011 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| CANCEL | UNITED STATES FIRE INSURANCE CO. | 506-9089134 | BIPD/Primary | Mar 14, 2025 | Mar 14, 2025 |
| TERM/REPL | CANAL INSURANCE CO. | 823548001 | BIPD/Primary | Mar 14, 2024 | Mar 14, 2024 |
| TERM/REPL | SAGAMORE INSURANCE COMPANY | AI-100064-00 | BIPD/Primary | Mar 14, 2023 | Mar 14, 2023 |
| TERM/REPL | CANAL INSURANCE CO. | 408233001 | BIPD/Primary | Mar 14, 2021 | Mar 14, 2021 |
| CANCEL | NATIONAL UNION FIRE INS. CO. OF PITSBGH. PA | TP9882973 02 | BIPD/Primary | Mar 14, 2020 | Mar 14, 2020 |
| CANCEL | THE INSURANCE CO OF THE STATE OF PENNSYLVANIA | TP9882973 01 | BIPD/Primary | Mar 14, 2019 | Mar 14, 2019 |
| TERM/REPL | SENTRY SELECT INSURANCE COMPANY | A0018157001 | BIPD/Primary | Mar 14, 2018 | Mar 14, 2018 |
| TERM/REPL | CANAL INSURANCE CO. | PIA07075802 | BIPD/Primary | Mar 14, 2014 | Mar 14, 2014 |
| TERM/CANCL | CANAL INSURANCE CO. | PIA07075801 | BIPD/Primary | Apr 24, 2013 | Apr 24, 2013 |
| TERM/REPL | CANAL INSURANCE CO. | PIA07075801 | BIPD/Primary | Mar 14, 2013 | Mar 14, 2013 |
| TERM/REPL | GREAT WEST CASUALTY CO. | GWP91743A | BIPD/Primary | Mar 14, 2012 | Mar 14, 2012 |
| TERM/REPL | CANAL INSURANCE CO. | PIA06543001 | BIPD/Primary | Feb 15, 2012 | Feb 15, 2012 |
| CANCEL | CANAL INSURANCE CO. | PIA06543001 | BIPD/Primary | May 12, 2011 | May 12, 2011 |
Authority Action History (4 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC735123 | CONTRACT | INVOLUNTARY REVOCATION | Feb 18, 2025 | DISCONTINUED REVOCATION | Mar 13, 2025 |
| MC735123 | CONTRACT | INVOLUNTARY REVOCATION | Feb 18, 2020 | DISCONTINUED REVOCATION | Mar 10, 2020 |
| MC735123 | CONTRACT | INVOLUNTARY REVOCATION | Feb 15, 2019 | DISCONTINUED REVOCATION | Mar 7, 2019 |
| MC735123 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Feb 22, 2011 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
13 states • 40 inspections
Violation Summary (39 violations from 40 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 6 | 0 | 8 | Unsafe Driving |
| FMCSR:392.22A-D | Emergency warning devices not displayed | 2 | 0 | 4 | Vehicle Maintenance |
| FMCSR:392.22B-DFPWD | Driver - Failed to place warning devices on the road surface | 2 | 0 | — | Unsafe Driving |
| FMCSR:391.11B2-Q | Driver cannot satisfy the English language proficiency requirements of 391.11(b)(2) as per FMCSA Enforcement Guidance Memo MC-SEE-2025-0001. Driver failed the I | 2 | 0 | — | Driver Fitness |
| FMCSR:393.45(b)(2) | Brake tubing/hoses inadequate | 2 | 1 | 7 | Vehicle Maintenance |
| FMCSR:392.2-SLLLR | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:392.9A2-C | Cargo - Vehicle components or dunnage not secured | 1 | 1 | — | Unsafe Driving |
| FMCSR:393.9 | Inoperable Required Lamp | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:396.17C-PI | No proof of periodic inspection | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:395.32B-ELDDFR | ELD - driver tamper/disable | 1 | 0 | 10 | Hours Of Service |
| FMCSR:390.19TG | 390.19TG | 1 | 0 | — | General/Admin |
| FMCSR:395.8E-HOSPDOOS | False record of duty status | 1 | 1 | 10 | Hours Of Service |
| FMCSR:392.2-SLLS1 | Speeding 1-5 mph over limit | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.16-D | Failing to use seat belt (49 CFR) | 1 | 0 | 3 | Unsafe Driving |
| FMCSR:392.2-SLLUP | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.22G-ELDMFV | HOS (ELD) - A portable ELD is not mounted in a fixed position and visible to the driver when seated in the normal driving position. | 1 | 0 | — | Hours Of Service |
| FMCSR:392.2-SLLTCD | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.24 | HOS (ELD) - ELD Form and Manner | 1 | 0 | — | Hours Of Service |
| FMCSR:396.3A1 | Inspection repair and maintenance of parts and accessories | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.9A-LIL | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.75(a)(3) | Tire-flat and/or audible air leak | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:391.11B5-LNCDLNVL | License - Operate a CMV without a valid operators license issued by one State or jurisdiction | 1 | 0 | — | Driver Fitness |
| FMCSR:395.8(e)(1) | 395.8(e)(1) | 1 | 1 | — | Hours Of Service |
| FMCSR:393.47(e) | Slack adjuster defective | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.53(b) | Steering system components worn | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:395.8(k)(2) | ELD malfunction / not functional | 1 | 1 | 5 | Hours Of Service |
| FMCSR:393.55(d)(1) | Coupling device/towing methods defective | 1 | 0 | 8 | Vehicle Maintenance |
| FMCSR:393.75A3-TAOL | Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:395.24(d) | ELD cannot transfer ELD records electronically | 1 | 0 | — | Hours Of Service |
| FMCSR:396.17(c) | No proof of periodic inspection | 1 | 0 | 3 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (40 inspections)
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
8 crash records from FMCSA Crash File
Crash History (8 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Feb 2, 2026 | TX | TOW | 0 | 0 | AUSTIN | S 9792 IH 35 SB SVRD | ...168273 | PROMPT INC |
| May 25, 2022 | VA | TOW | 0 | 0 | — | I-81 | ...165545 | PROMPT INC |
| Jan 6, 2019 | LA | INJURY | 0 | 3 | — | — | — | — |
| Apr 17, 2016 | LA | INJURY | 0 | 2 | — | — | — | — |
| Oct 12, 2015 | TN | TOW | 0 | 0 | — | — | — | — |
| Aug 11, 2015 | TX | INJURY | 0 | 3 | — | — | — | — |
| Oct 24, 2013 | NJ | TOW | 0 | 0 | — | — | — | — |
| Feb 19, 2013 | TX | INJURY | 0 | 1 | — | — | — | — |
Compliance Timeline
22 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records