ARROW COURIER INC
USDOT 190131 • DBA: ARROW EXPRESS • 1495 BLACK ROCK TURNPIKE, FAIRFIELD, CT, 06825
Overview
Company profile from FMCSA Census File
Risk Signals1 flagged
Signals are auto-detected from FMCSA public records. This is not a regulatory determination.
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
| Authority Type | Docket # | Status | Original Date | Final Date |
|---|---|---|---|---|
| Common Carrier | MC-152113 | REVOKED | Oct 6, 2009 | Oct 6, 2009 |
Active Insurance (3)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | CARGO | QT-660-1580C397-TIL-09 | ON FILE | Sep 30, 2009 | Jul 15, 2017 |
| FEDERAL INSURANCE CO. | BIPD | 73239965 | ON FILE | Mar 12, 1997 | Mar 12, 1997 |
| TRAVELERS CASUALTY AND SURETY COMPANY | BIPD/Primary | 34NC14217CAA | ON FILE | Oct 19, 1996 | Mar 12, 1997 |
Insurance History (6 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| TRAVELERS CASUALTY AND SURETY COMPANY | BIPD/Primary | 134NC14217CAA | REPLACED | Oct 19, 1996 | Oct 19, 1996 |
| PROGRESSIVE NORTHWESTERN INS. CO. | BIPD/Primary | CA 4257129-1 | CANCELLED | Oct 19, 1995 | Oct 19, 1996 |
| THE CONNECTICUT INDEMNITY CO. | CARGO | MT 90 36 39 | CANCELLED | Jun 29, 1995 | Sep 30, 2009 |
| PROGRESSIVE NORTHWESTERN INS. CO. | BIPD/Primary | CA4257129-0 | CANCELLED | Oct 19, 1994 | Oct 21, 1995 |
| ALBANY INSURANCE COMPANY | CARGO | 8F 21190 | REPLACED | Jun 29, 1993 | Jun 29, 1995 |
| TRAVELERS INDEMNITY COMPANY | BIPD/Primary | 68BAP 991J072-7-90 | REPLACED | Feb 24, 1990 | Mar 12, 1997 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| CANCEL | TRAVELERS PROPERTY CASUALTY CO. OF AMERICA | QT-660-1580C397-TIL-09 | CARGO | Jul 15, 2017 | Jul 15, 2017 |
| CANCEL | THE CONNECTICUT INDEMNITY CO. | MT 90 36 39 | CARGO | Sep 30, 2009 | Sep 30, 2009 |
| TERM/REPL | FEDERAL INSURANCE CO. | 73239965 | BIPD | Mar 12, 1997 | Mar 12, 1997 |
| TERM/REPL | TRAVELERS INDEMNITY COMPANY | 68BAP 991J072-7-90 | BIPD/Primary | Mar 12, 1997 | Mar 12, 1997 |
| TERM/REPL | TRAVELERS CASUALTY AND SURETY COMPANY | 34NC14217CAA | BIPD/Primary | Mar 12, 1997 | Mar 12, 1997 |
| CANCEL | PROGRESSIVE NORTHWESTERN INS. CO. | CA 4257129-1 | BIPD/Primary | Oct 19, 1996 | Oct 19, 1996 |
| TERM/REPL | TRAVELERS CASUALTY AND SURETY COMPANY | 134NC14217CAA | BIPD/Primary | Oct 19, 1996 | Oct 19, 1996 |
| CANCEL | PROGRESSIVE NORTHWESTERN INS. CO. | CA4257129-0 | BIPD/Primary | Oct 21, 1995 | Oct 21, 1995 |
| TERM/REPL | ALBANY INSURANCE COMPANY | 8F 21190 | CARGO | Jun 29, 1995 | Jun 29, 1995 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| COMMON | MC-152113 | INVOLUNTARY REVOCATION | Unknown |
Authority Action History (6 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC152113 | MOTOR PROPERTY COMMON CARRIER | REINSTATED | Jul 8, 2010 | — | Unknown |
| MC152113 | COMMON | INVOLUNTARY REVOCATION | May 15, 1993 | DISCONTINUED REVOCATION | Unknown |
| MC152113 | COMMON | INVOLUNTARY REVOCATION | Feb 26, 1990 | DISCONTINUED REVOCATION | Unknown |
| MC152113 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Apr 18, 1983 | REVOKED | Oct 6, 2009 |
| MC152113 | COMMON | INVOLUNTARY REVOCATION | Oct 21, 1981 | DISCONTINUED REVOCATION | Unknown |
| MC152113 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Jul 14, 1981 | REVOKED | Oct 6, 2009 |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
3 states • 11 inspections
Violation Summary (16 violations from 11 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:393.9A-LFTSI | Inoperable required lamps | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.9(a) | Inoperable required lamps | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2-SLLLR | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9A-LHLI | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.45B2-B-AIR | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:396.17C-PI | No proof of periodic inspection | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.9A-LHWS | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.9A-LSLI | Inoperable required lamps | 1 | 1 | 3 | Vehicle Maintenance |
| FMCSR:393.9A-LTSIR | Inoperable required lamps | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.83H | Exhaust - Not securely fastened to the vehicle | 1 | 0 | — | Vehicle Maintenance |
| FMCSR:393.30 | Battery improperly secured | 1 | 0 | 3 | Vehicle Maintenance |
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 1 | 0 | 8 | Unsafe Driving |
| FMCSR:395.8(f)(1) | Drivers record of duty status not current | 1 | 0 | — | Hours Of Service |
| FMCSR:393.45(b)(2) | Brake tubing/hoses inadequate | 1 | 1 | 7 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (11 inspections)
| Date | Report # | Station | State | Level | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| Sep 5, 2025 | 85687498 | GREENWICH | CT | Level 3 | FRHT STRAIGHT TRUCK | 1 | 392.2-SLLLR | No |
| Jul 16, 2025 | 85237613 | GREENWICH SCALE | CT | Level 1 | FRHT STRAIGHT TRUCK | 2 | 393.9A-LHLI, 393.45B2-B-AIR | No |
| May 27, 2025 | 84780446 | MILFORD | CT | Level 2 | FRHT STRAIGHT TRUCK | 4 | 396.17C-PI, 393.9A-LFTSI, 393.9A-LHWS | Yes |
| May 13, 2025 | 84648127 | MANCHESTER | CT | Level 3 | FRHT STRAIGHT TRUCK | 0 | — | No |
| Jan 17, 2025 | 83631126 | WATERFORD SCALE N/B | CT | Level 2 | FRHT STRAIGHT TRUCK | 1 | 393.9A-LTSIR | No |
| Nov 20, 2024 | 83241747 | GEORGE WASHINGTON BRIDGE | NJ | Level 2 | FRHT STRAIGHT TRUCK | 2 | 393.9A-LFTSI, 393.83H | No |
| Jul 2, 2024 | 82029527 | UNION SCALE | CT | Level 2 | UTILITY SEMI-TRAILER | 0 | — | No |
| Dec 12, 2023 | 80364003 | MIDDLETOWN SCALE | CT | Level 1 | FRHT STRAIGHT TRUCK | 0 | — | No |
| Nov 29, 2023 | 80278380 | Roadside | PA | Level 2 | FRHT STRAIGHT TRUCK | 5 | 393.9(a), 393.30, 392.2 | No |
| Aug 10, 2023 | 79389891 | UNION SCALE | CT | Level 1 | FRHT STRAIGHT TRUCK | 1 | 393.45(b)(2) | Yes |
| Apr 19, 2023 | 78384303 | MIDDLETOWN SCALE | CT | Level 1 | FRHT STRAIGHT TRUCK | 0 | — | No |
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
3 crash records from FMCSA Crash File
Crash History (3 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Apr 13, 2023 | MO | TOW | 0 | 0 | NON-CITY OR UNINCORPORATE | RT M | ...NH2410 | ARROW EXPRESS INC |
| May 2, 2007 | UT | TOW | 0 | 0 | — | — | — | — |
| Feb 14, 2000 | CT | INJURY | 0 | 3 | — | — | — | — |
Compliance Timeline
13 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records