!
Critical regulatory warnings
  • No active BIPD/Primary insurance on file — uninsured for 310 days (since Sep 18, 2025). A carrier without active primary liability coverage cannot legally operate.

K&C AUTO MOVERS LLC

USDOT 1687328 Active AUTHORIZED FOR HIRE Hazmat Company officer: KEVIN DICKIE Motor Vehicles Based in ALBERTVILLE, AL Grade F · 54
Brokers & shippers · booking check

Do not book — hard regulatory blocker

One or more hard blockers are on file. Do not tender until the issue is cured and confirmed on FMCSA.

Do not book
Uninsured since · Sep 18, 2025
Coverage resumed · Dec 1, 2021
Common (Property) reinstated · Dec 13, 2021
Blockers
  • No active BIPD/Primary insurance on file Uninsured 310 days (since Sep 18, 2025).
Review these
  • Prior insurance gap · 2979 days Oct 5, 2013 → Dec 1, 2021
  • Common (Property) gap · 2981 days Inactive Oct 15, 2013 → reinstated Dec 13, 2021
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • BOC-3 process agent on file #1 A+ AGENTS OF PROCESS, INC. Details →
Company officer: KEVIN DICKIE
Cargo: Motor Vehicles
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste)
TruckCodex risk summary — K&C AUTO MOVERS LLC (USDOT 1687328)
Verdict: DO NOT BOOK
Do not book — hard regulatory blocker
One or more hard blockers are on file. Do not tender until the issue is cured and confirmed on FMCSA.

Authority / census status: Active
Officer(s): KEVIN DICKIE (Company officer)

Blockers:
  • No active BIPD/Primary insurance on file — Uninsured 310 days (since Sep 18, 2025).

Cautions:
  • Prior insurance gap · 2979 days — Oct 5, 2013 → Dec 1, 2021
  • Common (Property) gap · 2981 days — Inactive Oct 15, 2013 → reinstated Dec 13, 2021
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • BOC-3 process agent on file — #1 A+ AGENTS OF PROCESS, INC.

Source: https://truckcodex.com/usdot/1687328/
As of: Jul 25, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade F

Hard regulatory signal on file (OOS / revoked / Not Authorized / uninsured / Unsatisfactory). Composite mean of 4/5 scored components is 54/100 — letter capped at F. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

F confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
Uninsured · 0/100

No active BIPD/Primary on file since Sep 18, 2025.

OOS vs peers
Riskier than peers · 15/100

Driver OOS 40% vs peer median 0% (worse). Vehicle OOS 66.7% vs peer median 0% (worse). n=281512 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Do not book.

Operating authority
Insurance

Uninsured since Sep 18, 2025

Company profile

Company details
USDOT 1687328
In FMCSA records since Sep 13, 2007 (~18y)
Company officer KEVIN DICKIE
Operation AUTHORIZED FOR HIRE
Hazmat Yes (MCS-150)
Cargo carried
Motor Vehicles
Fleet size 2 units
Drivers 2
Annual mileage 90,000 mi
Contact & address
Physical
984 KUYKENDALL RD
ALBERTVILLE, AL 35951
Mailing address matches physical.
Registration & safety rating
USDOT 1687328
In FMCSA records since Sep 13, 2007 (~18y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 90,000 mi
Hazmat Yes (MCS-150)
vs. National Average
Vehicle OOS Rate 66.7% vs 23.4% +43.3 pts
Driver OOS Rate 40.0% vs 6.7% +33.3 pts
Violations per Inspection 6.75 vs 1.80 +4.95
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 2 0 0
Trailers 2 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 6 inspections →
Driver Vehicle Hazmat
Inspections 4 4 0
OOS inspections 2 2 0
OOS percentage 50% 50%
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
2
Drivers
2
Inspections
6
FMCSA roadside history on file
OOS Rate (peak)
66.7%
driver or vehicle, whichever higher
Crashes
1
None in last 24 months · all-time on file
Authorities
1
0 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

K&C AUTO MOVERS LLC is a motor carrier based in ALBERTVILLE, AL, registered with the FMCSA under USDOT 1687328. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 2 power units and 2 drivers, with 6 roadside inspections on file and a peak out-of-service rate of 66.7%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

K&C AUTO MOVERS LLC is a small fleet, operating 2 power units and 2 drivers, with 12 years on FMCSA's records, based in Albertville, AL. Across 5 roadside inspections in the last 24 months, the fleet recorded a 40.0% out-of-service rate, with no reportable crashes on file. The carrier currently has no active BIPD/Primary coverage on file, and all filed authority types (common) are currently revoked.

Inspection profile

5 roadside inspections over the last 24 months, up 400% versus the prior 24 months, concentrated in AL (4) and FL (1), with Level 3 inspections the most common.

Violation profile

40.0% out-of-service rate; led by Vehicle Maintenance (67.9% of violations); top code 393.48A-BIHE (Inoperative/defective brakes) cited 4 times.

Fleet profile

The fleet comprises 2 power units (small fleet) and 2 drivers; Peterbilt, Trlr, and Cottrell t are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 66.7% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
Authority revoked
2 revocations on record.
OOS order history
1 out-of-service order issued against this carrier.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 281,512 ACTIVE carriers operating 1–3 power units (±50% of this carrier's 2 unit fleet).

This carrier — Driver OOS
40%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 281,512 same-size peers
Verdict
Riskier than peers
Delta +40 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
66.7%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 281,512 same-size peers
Verdict
Riskier than peers
Delta +66.7 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Common (Property) authority was inactive from Oct 15, 2013 to Dec 13, 2021 (2981 days)

Historical coverage gap detected (1)

  • No active BIPD/Primary insurance from Oct 5, 2013 to Dec 1, 2021 (2979 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-10 2025-04

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Alabama (AL) 4 2 50.0% Apr 25, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Peterbilt 4
Trailer 3
Cottrell T 1
Dodge 1
Freightliner 1
Unknown 1
Vanguard 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 1 2.60 3 Jul 20, 2026
Controlled Substances / Alcohol 0 0.00 0 Jul 20, 2026
Hours of Service 2 3.00 3 Jul 20, 2026
Unsafe Driving 0 0.00 0 Jul 20, 2026
Vehicle Maintenance 2 15.66 16 Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (6 rows) View all 6 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
84519782 Apr 25, 2025 AL 1 LOXLEY AL
DODGE STRAIGHT TRUCK
18 393.128B-CLWV, 396.3A1-BOS, 383.23A2-LCDLN Yes
84207061 Mar 24, 2025 AL 2 FORT PAYNE
PETERBILT TRUCK TRACTOR
1 392.2RG No
83532517 Jan 4, 2025 AL 3 GADSDEN
PETERBILT TRUCK TRACTOR
0 No
82895854 Oct 13, 2024 AL 2 ROADSIDE
PETERBILT TRUCK TRACTOR
8 393.110, 395.8(a)(1), 393.78 Yes
82168799 Jul 15, 2024 FL 3 BRANDON FL
PETERBILT TRUCK TRACTOR
1 392.2 No
79780644 Sep 28, 2023 AL 3 ROADSIDE
FREIGHTLINER TRUCK TRACTOR
1 392.2 No
Recent Crashes (1 row)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
AL0002609094 Jan 27, 2022 AL 0 0 Yes No Tow
Authority Records (1 docket)

Revocations & Inactive Status

Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.

Date Docket Authority Status Applied
Unknown MC621048 common INACTIVE
MC Certificate Documents (3 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Dec 15, 2021 MC621048 NC REINSTATEMENT NC →
Dec 13, 2021 MC621048-C REI REINSTATEMENT REI →
Oct 15, 2007 MC621048-C CPL REVOCATION CPL →
Insurance Coverage Timeline (20 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
PROGRESSIVE SPECIALTY INS. CO. CA955286096 BIPD/Primary Feb 25, 2025 Sep 18, 2025 CANCELLED
PROGRESSIVE SPECIALTY INS. CO. CA955286096 BIPD/Primary Feb 20, 2024 Feb 25, 2025 CANCELLED
PROGRESSIVE SPECIALTY INS. CO. CA955286096 BIPD/Primary Jan 12, 2022 Feb 20, 2024 CANCELLED
PROGRESSIVE SPECIALTY INS. CO. CA953983132 BIPD/Primary Dec 1, 2021 Jan 12, 2022 REPLACED
PROGRESSIVE SPECIALTY INS. CO. CA953983132 BIPD/Primary Dec 1, 2021 Jan 18, 2022 NAME CHANGED
Coverage gap — 2979 days without BIPD/Primary coverage from Oct 5, 2013 to Dec 1, 2021
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Jan 25, 2013 Oct 5, 2013 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Dec 26, 2012 Jan 25, 2013 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Jun 27, 2012 Dec 26, 2012 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Dec 28, 2011 Jun 27, 2012 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Jun 18, 2010 Dec 28, 2011 CANCELLED
CANAL INSURANCE CO. PIA02476900 CARGO Aug 26, 2009 Apr 29, 2011 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Aug 26, 2009 Jul 27, 2010 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Aug 26, 2009 Jun 18, 2010 REPLACED
CANAL INSURANCE CO. PIA02476900 CARGO Apr 28, 2009 Aug 26, 2009 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Apr 28, 2009 Aug 26, 2009 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Jan 28, 2009 Apr 28, 2009 CANCELLED
CANAL INSURANCE CO. PIA02476900 CARGO Jan 28, 2009 Apr 28, 2009 CANCELLED
CANAL INSURANCE CO. PIA02476900 CARGO Oct 5, 2007 Jan 28, 2009 CANCELLED
CANAL INSURANCE CO. PIA02476900 BIPD/Primary Oct 5, 2007 Jan 28, 2009 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Sep 24, 2025
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  2. Sep 24, 2025
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  3. Sep 18, 2025
    insurance
    CANCEL — PROGRESSIVE SPECIALTY INS. CO.
  4. Feb 25, 2025
    insurance
    CANCEL — PROGRESSIVE SPECIALTY INS. CO.
  5. Jan 30, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Feb 20, 2024
    insurance
    CANCEL — PROGRESSIVE SPECIALTY INS. CO.
  7. Jan 29, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  8. Jan 18, 2022
    insurance
    TERM/CANCL — PROGRESSIVE SPECIALTY INS. CO.
  9. Jan 12, 2022
    insurance
    TERM/REPL — PROGRESSIVE SPECIALTY INS. CO.
  10. Oct 15, 2013
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  11. Oct 15, 2013
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  12. Oct 15, 2013
    authority gap
    Common (Property) authority inactive: 2981 days (through Dec 13, 2021)
  13. Oct 5, 2013
    insurance
    CANCEL — CANAL INSURANCE CO.
  14. Oct 5, 2013
    insurance gap
    Coverage gap: 2979 days without BIPD/Primary insurance (through Dec 1, 2021)
  15. Jan 25, 2013
    insurance
    CANCEL — CANAL INSURANCE CO.
  16. Dec 26, 2012
    insurance
    CANCEL — CANAL INSURANCE CO.
  17. Jun 27, 2012
    insurance
    CANCEL — CANAL INSURANCE CO.
  18. Jun 14, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  19. Dec 28, 2011
    insurance
    CANCEL — CANAL INSURANCE CO.
  20. Dec 12, 2011
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  21. Apr 29, 2011
    insurance
    CANCEL — CANAL INSURANCE CO.
  22. Jul 27, 2010
    insurance
    TERM/CANCL — CANAL INSURANCE CO.
  23. Jun 18, 2010
    insurance
    TERM/REPL — CANAL INSURANCE CO.
  24. Aug 26, 2009
    insurance
    CANCEL — CANAL INSURANCE CO.
  25. Apr 28, 2009
    insurance
    CANCEL — CANAL INSURANCE CO.
  26. Jan 28, 2009
    insurance
    CANCEL — CANAL INSURANCE CO.
  27. Jan 21, 2009
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  28. Jan 6, 2009
    oos
    Out-of-service order — New Entrant Revoked - Refusal of Audit/No Contact
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
ROADSIDE AL 2 1
FORT PAYNE AL 1 0
GADSDEN AL 1 0
LOXLEY AL AL 1 1
BRANDON FL FL 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 2 0
393.104(f)(3) Loose or unfastened tiedown. Vehicle Maintenance 1 0
393.110 Failing to meet minimum tiedown requirements Vehicle Maintenance 1 1
393.55(e) No or Defective ABS Malfunction Indicator Lamp for trailer manufactured after 03/01/1998 Vehicle Maintenance 1 0
393.78 Wipers - Inoperative / missing / damaged wipers. Vehicle Maintenance 1 0
393.95(a) No/discharged/unsecured fire extinguisher Vehicle Maintenance 1 0
395.8 Record of Duty Status violation (general/form and manner) Hours of Service 1 0
395.8(a)(1) Not using the appropriate method to record hours of service Hours of Service 1 1
396.17(c) Operating a CMV without proof of a periodic inspection Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify K&C AUTO MOVERS LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about K&C AUTO MOVERS LLC

Is K&C AUTO MOVERS LLC an active motor carrier?
Yes. K&C AUTO MOVERS LLC is registered with the FMCSA under USDOT 1687328 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is K&C AUTO MOVERS LLC's safety rating?
K&C AUTO MOVERS LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has K&C AUTO MOVERS LLC had?
6 roadside inspections are on file for K&C AUTO MOVERS LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is K&C AUTO MOVERS LLC's out-of-service rate?
K&C AUTO MOVERS LLC's peak out-of-service rate is 66.7% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is K&C AUTO MOVERS LLC based?
K&C AUTO MOVERS LLC reports its physical address to the FMCSA as 984 KUYKENDALL RD, ALBERTVILLE, Alabama 35951. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does K&C AUTO MOVERS LLC have valid operating authority?
K&C AUTO MOVERS LLC has 1 authority record on file, but none are currently active. See the Authority Records section below for the status of each docket — common reasons for inactive authority include lapsed insurance, cancelled BOC-3 filings, or revocation following safety-related actions.
How many trucks and drivers does K&C AUTO MOVERS LLC operate?
K&C AUTO MOVERS LLC self-reports 2 power units and 2 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has K&C AUTO MOVERS LLC had any crashes?
1 FMCSA-reportable crash is on file for K&C AUTO MOVERS LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.