Recall 19V401000
NHTSA safety recall campaign 19V401000. Component: EQUIPMENT. 22 units potentially affected.
Risk Summary (Consequence)
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Defect Summary
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Key Dates
Affected Vehicles
Recalls Affecting the Same Makes
Campaigns touching CHEVROLET, FORD from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26V166000 | Mar 19, 2026 | GENERAL MOTORS, LLC | AIR BAGS | 2,819 |
| 26V165000 | Mar 18, 2026 | FORD MOTOR COMPANY | BACK OVER PREVENTION | 254,640 |
| 26V157000 | Mar 17, 2026 | FORD MOTOR COMPANY | VISIBILITY | 323 |
| 26V155000 | Mar 17, 2026 | FORD MOTOR COMPANY | EXTERIOR LIGHTING | 2,422 |
| 26V159000 | Mar 17, 2026 | FORD MOTOR COMPANY | SEAT BELTS | 561 |
| 26V158000 | Mar 17, 2026 | FORD MOTOR COMPANY | FUEL SYSTEM, DIESEL | 7,105 |
| 26V129000 | Mar 5, 2026 | GENERAL MOTORS, LLC | FUEL SYSTEM, GASOLINE | 11,807 |
| 26V127000 | Mar 5, 2026 | GENERAL MOTORS, LLC | TIRES | 857 |
| 26V119000 | Mar 3, 2026 | FORD MOTOR COMPANY | POWER TRAIN | 11,431 |
| 26V118000 | Mar 3, 2026 | FORD MOTOR COMPANY | BACK OVER PREVENTION | 316 |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 19V401000
Referencing Complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2187309 | Nov 1, 2023 | 2015 FORD F-250 | BACK OVER PREVENTION | The contact owns a 2015 Ford F-250. The contact stated that while reversing the back over prevention camera malfunctione… |
| 1964487 | Jul 1, 2019 | 2018 FORD F-350 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | The contact owns a 2018 Ford F-350. The contact stated that the back-up camera had a glossy covering that developed over… |
| 1964488 | Jul 1, 2019 | 2018 FORD F-350 | EQUIPMENT | The contact owns a 2018 Ford F-350. The contact stated that the back-up camera had a glossy covering that developed over… |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.