TruckCodex

Complaint 1745865

2017 FORD F-250 • FUEL/PROPULSION SYSTEM • incident May 5, 2021

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1745865
Make
FORD
Model
F-250
Model Year
2017
Component
FUEL/PROPULSION SYSTEM
Incident Date
May 5, 2021
Date Received
May 7, 2021
Data As Of
Jul 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

CP4 HIGH PRESSURE FUEL PUMP FAILURE LEAVING VEHICLE DISABLED COMPLETELY AND A DRIVER WAS PUT AT RISK TRAVELING ABOUT 70 MPH ON THE FREEWAY WHEN THIS PUMP FAILED COMPLETELY. HAD TO BE TOWED TO NEAREST SHOP AND WAS TOLD THAT THIS FAILURE IS A KNOWN FAILURE TO FORD. THIS PUMP WAS MADE FOR EUROPEAN GAS NOT AMERICAN GAS - DOES NOT LUBRICATE THE SYSTEM AS IT SHOULD. APPROX. EXPENSE IS $9,500.00 TO INSTALL THE DISASTER KIT (ABOUT $6,000) AND AT LEAST 26 MAN HOURS (LABOR) TO REPAIR AS TOLD BY THE MECHANIC AFTER INSPECTING THE VEHICLE. NEED FORD TO ADDRESS THIS ISSUE AS THE DRIVER AND OTHERS COULD HAVE BEEN PUT IN A FATAL SITUATION SINCE THE VEHICLE LOSSES ALL POWER AND IS UNCONTROLLABLE AT THAT POINT. WE NEED REIMBURSEMENT FOR THIS REPAIR AS WE WERE NEVER INFORMED THAT THIS PUMP WAS IN THIS VEHICLE BY THE DEALER THAT SOLD US THIS VEHICLE IN AUGUST 2017. Consumer stated CP4 High Pressure Fuel Pump failed and the expense repair was over $6,000 for the disaster kit.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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