Complaint 2217570

Complaint Summary

ENGINE

Owner Narrative

The vehicle exhibits a chronic, systemic electrical failure characterized by the intermittent loss of critical lighting systems, including turn signals and brake lights. This failur5e has persisted over several years and thousands of miles, independent of battery replacements or specific usage patterns. The issue has been confirmed via multiple independent service interventions. Most notably, in February 2024, a third-party professional repair - which included the replacement of the Power Distribution Unit (Central Fuse Box) was performed to address these electrical faults. Despite this professional intervention, the defect recurred in May 2026. The failure of the turn signals and brake lights while in traffic resulted in a Law Enforcement stop and the issuance of a citation. Prior to total failure, the vehicle often displays erratic engine performance, including sputtering and hesitation. These symptoms were identified early in the Vehicle's history, but inquiries regarding recall campaigns for similar Makes and Models were denied by Authorized Dealerships, who cited recall registry despite exhibiting identical Mechanical and Electrical failure modes. The failure of the brake lights and turn signals poses a severe and immediate safety risk to myself, my passengers, other motorists and those on the road...as it creates an unpredictable environment were emergency stopping and lane changes cannot be communicated to the surrounding traffic. The electrical architecture of this vehicle is fundamentally flawed, as evidenced by the recurring nature of the defect despite multiple repair attempts, including the replacement of the primary fuse distribution center. The vehicle, all service records. third-party repair receipt, and relevant law enforcement citation are available for inspection upon request to support this report. The recurring loss of safety-critical signaling systems represents a systemic design defect rather than isolated wear & tear.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.