Complaint 2200373
2027 KIA TELLURIDE • SEATS • incident Apr 24, 2026
Complaint Summary
SEATS
Owner Narrative
I am reporting a life-safety defect incident and an illegal vehicle delivery. I purchased a 2027 Kia Telluride HEV subject to Recall SC366 (NHTSA Campaign 26V173000). The dealership delivered the vehicle on April 22, 2026, explicitly stating that the recall service was complete and the vehicle was safe. This was a material misrepresentation. Shortly after delivery, I suffered a physical entrapment incident where the second-row power seat mechanism failed to detect my leg as an obstruction and continued to fold with force, pinning my leg. This is the exact failure described in the recall notice. Following this incident, the dealership called to admit that they never actually performed the required safety fix. By delivering this vehicle, the dealership violated 49 U.S.C. § 30112, which prohibits the delivery of a new vehicle with an open safety recall. The defect is active and dangerous. I am requesting a federal compliance investigation into the dealershipâs actions
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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