Complaint 2200308
2021 KIA FORTE • ENGINE • incident Apr 20, 2026
Complaint Summary
ENGINE
Owner Narrative
Driving under normal conditions April 20,2026, on the way to school. Got off the freeway and the vehicle immediately shut-off and the check engine light came on. Vehicle was stuck partially in the roadway and would not move. Vehicle was towed to Kia dealership and they found that there was no oil in the engine and that the oil drain plug was completely missing. This problem caused catastrophic engine failure resulting in the need for a full engine replacement. A routine oil change had been conducted approx. 2,000 miles prior to this on January 12, 2026. The vehicle had been driven daily since that oil change with no noticeable oil leak or problems preceding this event. Had this event occurred at freeway speeds, it could have caused serious injury to the driver and other motorists on the roadway at that time. It appears that the drain plug fell out since there was no other additional or noticeable damage to the oil pan or surrounding the drain plug itself. This information was confirmed by a photograph taken by the dealership conducting the repairs.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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