Complaint 2123646

Complaint Summary

ENGINE

Owner Narrative

Dear National Highway Traffic Safety Administration, I am submitting this safety complaint to request an investigation into the adequacy of Kia Motors’ recall coverage for oil pump failures in the 2017 Kia Forte. My vehicle recently experienced a complete oil pump failure, creating a serious risk of sudden engine seizure and potential loss of vehicle control. This type of failure poses an immediate danger to both occupants and other motorists. While Kia has issued recalls and service campaigns addressing oil pump defects in certain models and production ranges, my vehicle identification number (VIN) is not included—despite my case matching the symptoms, mechanical failures, and safety concerns described in those campaigns. This raises concern that the current recall scope is too limited and does not adequately protect all affected owners. Under the National Traffic and Motor Vehicle Safety Act, manufacturers are required to address safety-related defects in all affected vehicles at no cost to the consumer. If the recall scope is incomplete, other Kia Forte owners remain at risk of sudden mechanical failure, which could lead to crashes or injuries. I respectfully request that NHTSA review Kia’s recall parameters for this defect and determine whether additional VIN ranges should be included. I am prepared to provide detailed service records, diagnostic findings, and photographic evidence of the oil pump failure in my vehicle to assist with this review. Please confirm receipt of this complaint and inform me of the next steps in your investigation. I appreciate your attention to this urgent safety matter.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.