Complaint 2117261

Complaint Summary

ENGINE

Owner Narrative

I purchased the 2016 Kia Forte on [XXX] from Bald Hill Kia in Warwick, RI. Within the first 30 days, there was a knocking noise which turned out to be the knocking sensor. I took the car to be checked on 11/1/2022 and paid to replace the knock sensor. On [XXX], the knock sensor acted up again so the knock sensor had to be replaced again. They also found a small evap leak and the charcoal canister was cracked and replaced. On 12/9/2022, the engine assembly was replaced. On [XXX], the check engine light came on and the O2 sensor was replaced. On 1/5/2023, the catalytic converter had to be replaced. On 1/16/2023, the canister purge valved was replaced. On 8/29/2023, the catalytic converter had to be replaced again. On 6/11/2024, the catalytic converter had to be replaced a third time! Over a year passed and on Saturday afternoon on [XXX] the check engine light turned on again and Kia was closed on Sunday so I took the car to Firestone for a diagnostic test and it turned out that it was the catalytic converter for the 4th time. I dropped off the car in 8/4/2025 and I'm waiting to see if the car can get looked at this week to confirm the problem for a 4th time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.